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Enterprise Customer Decisioning

Link people, data, and processes across your organization to make business decisions better, faster, and more efficiently.

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Enterprise customer decisioning empowers banks to use data-driven insights to enhance customer experiences, manage risk effectively, and drive operational efficiency. By embracing this approach, banks can stay competitive, compliant, and better positioned to meet the evolving needs of their customers in today's rapidly changing financial landscape. With an Enterprise Decisioning approach, you can: 

  • Enhance the customer experience
  • Rationalize complex IT infrastructure
  • Reduce operational costs
  • Gain the agility you need to address new risks and competitive pressures.
  • Enhance the customer experience
  • Rationalize complex IT infrastructure
  • Reduce operational costs
  • Gain the agility you need to address new risks and competitive pressures

Is your data strong enough to future-proof your organization?

More than ever, banks are under pressure to keep customers happy, stay compliant, be more innovative, and keep growth at the forefront of their strategy.

SAS delivers the world’s leading analytics to meet today’s challenges head-on while building a stronger future. Make better, faster decisions. Become more agile and resilient. And solve specific problems for customers with a more profound sense of purpose. 

White bottom curve

Rise to the challenge. Become future-ready.

Webcast

Reinvent the Customer Journey With Enterprise Decisioning
Diana Rothfuss and Terisa Roberts of SAS on Driving Better Risk, Fraud Decisions. 

eBook

Reinvent the Customer Journey with Enterprise Decisioning
This eBook explores how breaking down the operational silos across the organisation, can deliver reliable and informed decisions about your business across Risk, Marketing and Fraud.  

Webinar

Navigate risk and eliminate fraud with enterprise decisioning
Register now to gain a competitive edge in the financial services industry by unlocking the potential of enterprise decisioning and fortifying your risk management practices to safeguard your institution against fraud.

Blog Article

Joining the dots between customer touchpoints
Improving risk and fraud management with enterprise decisioning.

Why Explore an Enterprise Customer Decisioning Approach for your Organization?

Scroll over each section to learn more.

Go from transactions to trusted relationships.

Conduct more efficient, targeted fraud investigations to find and stop fraud earlier without disrupting the customer experience.

Personalize the experience no matter where banking is done.

Deliver timely, meaningful customer interactions to increase engagement, boost profitability, and foster loyalty.

Make smarter, faster credit decisions.

Make better risk-related decisions that are fair, accountable, transparent and explainable.

Simplify customer onboarding.

Detect suspicious behavior while ensuring a smooth customer experience with technology that connects data across the customer journey.

Stay safe with a holistic approach to combating fraud and financial crimes.

Protect your customers and assets with SAS’s most advanced technology.

Assess, manage, and mitigate risk with confidence.

Minimize credit losses and ensure long-term success with technology enabling you to assess risk exposure better and quickly anticipate and respond to dynamic economic factors.

Supercharge your bank’s data for better decisions and future success.

Meet customer and regulatory compliance demands with greater speed, accuracy, efficiency and cost-effectiveness.

Build resilience by addressing climate risk.

Incorporate climate risk into your financial decision-making. Better technology will help manage risks and identify emerging business opportunities as we head into a greener future.

SAS in the Banking Industry – Facts & Figures

>3,500

financial services customers worldwide

>90%

of the top 100 global banks use SAS

92

countries with banks using SAS

SAS offers that delicate,
unique balance of safety 
and innovation honed over
almost 50 years of expertise.

SAS offers that delicate,
unique balance of safety 
and innovation honed over
almost 50 years of expertise.

SAS delivers deeper insights into every area of your bank
to drive better banking today and for every opportunity that comes next.

Explore SAS Banking Solutions