BANKING KEY TAKEAWAYS

Use Analytics and AI as your tools for progression. Kimmo Havu Country Manager SAS Institute Finland

  • Much of the AI/data efforts in banking are related to compliance. The good news is, that when done right, it drives business value. No AI strategy should be done in isolation, but embedded in the business strategy.

  • Nima Ghorbani from Swedbank recommends to start small with AI and go for a minimum viable product, iterate and improve it - in other words, avoid proof-of-concepts and go straight to operations. I could not agree more here!

  • Stefan Rikard Brieghel from Danske Bank took us through their journey for building relevant customer communication digitally - we all want smooth and proactive service from our banking providers, glad that this is an investment area!