By invitation-only: Executive roundtable

How can real-time analytics create a personalized customer experience?

Get the latest trends on how brands create unique experiences

Advertising has long been decoded, and so brands must create experiences that make their customers engaged and look good. Simply put, what matters beats what works. Customers expect relevant, immediate and personalized interactions. Generic touchpoints and one-to-many communication, are no longer adding the value your customers have come to expect. But if you leverage all your customer data and insight, you can make unique and relevant experiences, by using real-time analytics and real-time marketing.

Accenture and SAS Institute are pleased to invite you to an executive roundtable, where we will present the latest learnings and insights from Harvard Business Review on the topic of Real-Time Analytics. You will hear from experts what you can do to improve the customer experience by implementing Real-Time Analytics solutions and learn what other successful companies have already achieved in this area.

According to a recent study by Harvard Business Review, more than 50 percent of organizations that use real-time analytics say they have measured an increase in customer retention, loyalty and revenue growth.

Speakers

Agenda

  
15:00
Arrival and registration
15:10Welcome
15.15


From mass marketing to personalized customer experiences 

Mattias Boman  Managing Director, Accenture Interactive in the Nordic

Mattias Boman is the Managing Director of Accenture Interactive in the Nordics and Retail specialist. Throughout his career Mattias has been focused on the relationships between customers and companies.

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15.55Short Break
16.00


Real-time customer analytics

Edwin Van der Ouderaa, Senior Managing Director Financial Services Digital and Analytics

Edwin leads Accenture’s Financial Services Digital and Analytics Practice in EALA and APAC. While at Accenture, Edwin has launched and managed the global Financial Services Analytics practice, managed the United Kingdom/Ireland Insurance practice, was the global head of the Accenture Payments and  Corporate Transaction Banking Practice, and held account lead responsibilities for several global Financial Services clients. 

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16.50Networking

Practical information

Stockholm, Sweden

Date: TBD
Time: TBD
Venue: TBD

Copenhagen, Denmark

Date: TBD
Time: TBD
Venue: TBD

Oslo, Norway

Date: TBD
Time: TBD
Venue: TBD

Register here

This event is no longer available for registration.

 
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 Stockholm November 27
 Denmark November 28
 Norway, November 29
 
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