How to achieve Customer Engagement?
SAS Executive Breakfast
26th November, 9h - SAS Portugal [Amoreiras Square]
The challenges to achieve great Customer Engagement can seem overwhelming. Today’s customers demand a seamless experience every time they interact with you, no matter the channel or the device they use. Also, Marketing Managers spend a lot of energy trying to connect with customers and target them with the most relevant offers at the perfect moment in time.
Where will you start?
Nowadays companies can easily:
- Understand and anticipate each customer's need;
- Surprise customers with the right offer at the right moment;
- Satisfy customers at every interaction and…
- Personalize the offer as much as possible.
In this workshop we will showcase a demo where you will be able to see the different Technical Challenges behind Customer Engagement,.
No matter what challenges you have, it’s quick and easy to put a solution in place.
|Tuesday, 26th November|
|09h00||Welcome | Breakfast|
|09h30 ||Magic Wand Toolkit|
Alena Tsishchanka - SAS
|09h40||How to achieve Customer Engagement? |
Sofia Junqueiro - SAS
Technical challenges behind Customer Engagement with a real use case.
Ricardo Galante - SAS
|10h30||Closing - Q&A|