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Enhancing the Customer Engagement Journey and Boosting Revenue with AI & Analytics

Explore how AI & Analytics can Boost Success in the Hospitality Sector

SAS, together with its partners Red Hat and IDeaS™, are pleased to invite you to an exclusive event specifically designed for hospitality industry insiders, to discover how the power of AI and analytics can enhance customer engagement and maximize business profitability in a rapidly evolving digital world.

The session will provide you with the opportunity to gain a comprehensive understanding of analytics with our flagship cloud-native SAS® Viya® and SAS® Customer Intelligence 360, which can be integrated with generative AI technologies to enhance creativity and efficiency throughout the entire customer engagement life cycle.

Moreover, you will also be inspired by our strategic partners Red Hat and IDeaS™ and their latest technologies that is embedded with AI to accelerate digital transformation, enabling the hospitality sector to deliver more personalized guest experiences, strengthen brand loyalty, optimize sales, and improve revenue management.

Event Details

Date	March 22^nd, 2024 (Friday)
Time	2:00 pm – 5:00 pm (Registration starts at 1:45 pm)
Venue	5/F, Hamadan Meeting Room, Macau Sheraton

Don't miss this opportunity to unlock the full potential of your business with proven data analytics and emerging AI technologies.

We look forward to hosting you at this event! For enquiries, please send email to hkmarketing@sas.com

Who should Attend:

C-Suite Decision Makers
IT, Data Scientist, Analytics Practitioners, IT Operations & Applications
Digital Marketing, CRM
Revenue Management and Business Operations

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Agenda

Time	Topic
1:45 pm	Registration
2:00 pm	Welcome Speaker: Wilson Ho, Regional Vice President, Greater China, SAS Institute Ltd
2:10 pm	SAS Viya - Elevating Industries with AI-Driven Automation Speaker: Jason Loh, Head of Analytics Future, APAC, SAS Institute Ltd
2:50 pm	Deploy AI & Advanced Analytics Anywhere to Accelerate Application and Model Deployment Speaker: Albert Law, Director, Head of Solution Architecture - Hong Kong, Macau and Taiwan, Red Hat
3:30 pm	Coffee Break
3:45 pm	The Impact of AI in Revenue Optimization Speakers: Sandy Wee, Senior Regional Director of Sales, APAC, IDeaS Revenue Solutions Murphy Mathew, CHBA, Senior Regional Solutions Engineer APAC, IDeaS Revenue Solutions
4:25 pm	Networking
5:00 pm	End of the event