Webinar
Tuesday, August 12th, 2025 | 11am ET
Welcome to the future of public service delivery! Discover how advanced AI technologies are enhancing efficiency, personalizing interactions, and managing services. Most of this technology will be available through the Enterprise Licensing Agreement. By transitioning to Viya, you'll access even more advanced AI.
Join our webinar to explore these innovations and see how AI can benefit your organization. Gain valuable insights and learn to leverage AI to its fullest potential.
Don't miss out on leading the technological evolution in public service. Register now to secure your place.
Enhanced Efficiency
AI technologies such as Agentic AI, Machine Learning, and Natural Language Processing automate repetitive tasks, analyze vast datasets, and provide real-time insights, allowing public sector employees to focus on higher-value activities.
Proactive Service Delivery
Our AI systems anticipate citizen needs and take proactive measures, such as updating beneficiaries on their claims or assisting with tax filings. Technologies like Predictive Analytics and Autonomous Systems play a crucial role in this transformation.
Personalized Assistance
Experience tailored support across various channels, improving the overall citizen experience with timely and relevant information. AI technologies including Chatbots and Virtual Assistants enhance personalization and responsiveness.
Risk Management
While the benefits are substantial, integrating AI also introduces risks like data privacy concerns and potential misuse for cyber-attacks. Effective management and robust security measures are essential to mitigate these risks.
AI represents a significant leap forward in how public sector organizations operate, promising a future where services are more efficient, accessible, and citizen-centric. Join us as we explore the full spectrum of AI technologies transforming public service.
Don't miss out on our upcoming webinar where we dive deeper into the transformative power of AI in the public sector.
Have a SAS profile? To complete this form automatically Sign In
About the experts
Thomas Hindle
Data Scientist, SAS
Thomas Hindle is a Data Scientist at SAS, working as part of the Customer Advisory team based in Ottawa. Prior to joining SAS, Thomas worked as an Economist at Employment and Social Development Canada and The Conference Board of Canada, working on a wide range of research projects. He holds a Masters’ degree in Economics from Queen’s University and Bachelors’ degrees in Economics and Earth Science from St. Francis Xavier University.
Arnold Toporowski
Customer Advisory, SAS
Arnold Toporowski brings over 30 years of experience in Information Technology to the Customer Advisory Team at SAS Canada. Arnold specializes in Data Quality, and Entity Resolution. He has extensive experience helping clients to overcome challenging Data Engineering problems in the financial industry, the telecom industry, and government.
Dave Rama
Partner in Technology & Transformation - Engineering, AI & Data, Government and Public Services, Deloitte Canada
Mr. Rama is a dynamic and people focused Senior Leader with over 28 years of experience in delivering complex enterprise scale solutions specializing in data centered applications and AI. He is based in the National Capital Region and is focused on the Public and Health sectors. Dave provides leadership and expertise in delivering large programs delivering mission critical systems for large Federal departments. He thrives in complex multi-stakeholder environments where smart prioritization and decision making leads to positive results. In addition to his broad understanding of technical systems, he has deep experience with data integration, data migration, reporting and analytics, data architecture and modeling and developing programs to bring forward valuable information from an organization’s data holdings. He also is well versed in cloud based Agile software delivery, AI product management, Information Management, Data Governance and Data Architecture.
