Driving Digital Transformation Today and Tomorrow
3 - Part Webinar Series for Banking and Insurance 

Driving Digital Transformation: Why is It so Hard?

On-Demand Webinar

About the webinar

Why have so many financial institutions failed to achieve their digital transformation goals? Can the industry overcome the challenges posed by legacy infrastructure, outdated business models, and a change-resistant cultures? Has the overnight shift to digital, brought about by Covid-19, accelerated the digital-first operating model? 

Join Javelin’s Jacob Jegher and SAS’ Joan McGowan as they answer these questions and discuss what has worked, what hasn’t, and what’s the most direct path to digital-first business. In most of the cases, it’s not the fault of the technology.

In this webinar, we will discuss:

  • The current  state of digital transformation 
  • What is working and where financial institutions are seeing success
  • What is not working and where financial institutions are struggling

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About the Experts


Jacob Jegher
President,
Javelin Strategy & Research 

Jacob Jegher is an experienced fintech executive and digital banking thought leader. He advises clients on emerging technologies and business strategies related to retail, small business, and corporate digital banking. Jacob provides strategic consulting to financial institutions and solution providers on issues ranging from digital strategy to vendor selection.

Most recently, Jacob was Vice President of Global Solution Marketing and Head of Analyst Relations at FIS, where he was responsible for marketing strategy efforts across all business units and solutions. Jacob also brings extensive expertise in the banking research and consulting field, having spent over 10 years as a Research Director at Celent.

Jacob has been widely quoted in the press, including in American Banker, The New York Times, The Wall Street Journal, Bloomberg, The Globe and Mail, and Financial Post. He has given presentations at numerous industry and corporate conferences, including Money20/20, Finovate, NACHA Payments, and the Association for Financial Professionals.


Joan McGowan
Industry Principal, Global Banking,
SAS Canada

Joan McGowan is a leading authority on the value of advanced technologies (data analysis, AI, ML, NLU, decisioning, automation) in the banking and payment industries. For the past 18 years, Joan has been analyzing the impact of these technologies on business operations and providing practical advice on how to innovate, protect, and create growth strategies that keep organizations relevant and financially healthy in a rapidly morphing industry. 

Joan is a member of The Financial Times Banking Advisory Board

Prior to joining SAS, Joan worked as a Senior Analyst for Celent/Oliver Wyman. She has published more than 30 reports on banking and technology and is a frequent speaker at industry conferences and client gatherings.

Her work life before banking was as a journalist and editor for The Economist Group and as a Senior Researcher/Producer for BBC North.

A native of Leeds, Joan is a life-long supporter (and sufferer) of Leeds United.

Find her on Twitter, @JoanFromLeeds.


Tina Schweihofer
Senior Manager, Data Sciences & Financial Services,
SAS Canada

Tina is passionate about helping people understand how analytics, coupled with the right data strategy can deliver real business benefits.  Tina leads a talented data sciences team that helps organizations across industries apply analytics to solve unique business problems.  

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