Insurance distribution in times of uncertainty:
Using analytics to support best practice market conduct in the insurance industry. How to deploy machine learning to address agency gaming and mis-selling.
About the Episode
The decrease in Sales and average premium rates in Insurance due to the outbreak of Coronavirus puts under pressure Sales and Distribution channels and may increase internal fraud. The insurance agent remains one of the most important sales channel for many insurers and there is increased attention of insurance regulators, and the media, in poor sales practice of some of these agents.
The pressure remains on insurers to detect mis-selling and agent gaming as quickly as possible; to stamp out this risk. In this seminar we’ll highlight an analytically driven approach to detect agent gaming and mis-selling, to complement existing warning processes and procedures that the insurer already has in place.