Reimagine the future of productivity

How can AI simplify the work so you can focus on your mission?

To unlock productivity, digital and cultural transformation must work together

Governments are realizing significant gains from investments in e-government, data-driven services and artificial intelligence (AI). But these alone are not enough to deliver change.

So, what can help optimize performance?

Our survey**The research is based on a survey of 1,550+ public sector employees in 26 countries across the Americas, Europe, Asia-Pacific and the Middle East, supported by in-depth interviews with experts fom academic institutions, government bodies, non-government organisations and international multilateral institutions. reveals that adopting an adaptive organizational design and embracing digital transformation are the game-changing strategies to supercharge productivity—and equally so.

Adaptive
organizational design

Investing in digital
transformation

Why invest in digital transformation?

Digital transformation delivers powerful benefits beyond productivity

90%

When asked to consider the trade-offs, 90% of respondents — an overwhelming majority — see digital technologies as offering more benefits than risks to their organization.

Work smarter with AI

AI in the public sector: untapped potential

Globally, most (52%) respondents believe that AI will have a significant/critical impact in improving productivity within their organization over the next three years.

Critical impact
Significant impact
Moderate impact
Minor impact
None

Global

9% 44% 38% 8% 1%

LATAM

15% 50% 27% 5% 3%

Middle East

10% 53% 33% 3% 1%

APAC

8% 45% 37% 10% 0%

Europe

8% 42% 40% 7% 3%

North America

7% 40% 40% 11% 2%

*All displayed numbers are rounded, so totals may not sum precisely.

Get the report

Read the full Economist Impact report, sponsored by SAS, for insights and actionable recommendations to drive bold, achievable productivity reform in public sector organizations.

Deepen your knowledge on the history and importance of AI, and learn about public sector analytics and AI solutions from SAS.