Alex Maiersperger, Senior Industry Consultant, SAS Health
Maiersperger helps payers, providers and government health care systems create a healthier future through advanced analytics.
Before joining SAS, Maiersperger led consumer experience and value-based initiatives at Blue Cross NC and Geisinger Health, both on the provider and payer side. At Blue Cross NC, he led the establishment of a corporate definition for “Exceptional Experience” that defines the future of health experiences as Easy, Connected, Home-First and For Everyone. As the Manager of Business Strategy and Consumer Experience at Geisinger Health Plan, he created the business plan and innovation road map that led to a 55% increase in Medicare net promoter score and 35% increase overall within two years.