SAS | The Power to Know
Blue radiance
cq5dam.thumbnail.319.319
White Paper

Journey to the Core of Customer Centricity

TM Forum Quick Insights

About this paper

Many communications service providers (CSPs) have begun their digital transformations, but the big question remains – how can operators improve the overall customer experience and still increase revenue? To accomplish digital transformation and be truly customer focused, CSPs need to understand the customer journey. This white paper explains how CSPs can use analytics, machine learning and real-time data to understand and support customers. 

Learn:

  • What it means to analyze a customer journey.
  • Why customer experience analytics and machine learning are important.
  • How data can improve customer journeys.
  • What to do next.   

 

About SAS

SAS is the leader in analytics. Through innovative software and services, SAS empowers and inspires customers around the world to transform data into intelligence. SAS gives you THE POWER TO KNOW®.

已经注册? 自动完成表格 登录

*
*
*
*
 
*
 

您的个人信息受到 SAS隐私协议 的保护。

 
  是的,我愿意订阅来自SAS公司及其附属机构的不定期邮件,了解其产品及服务等相关信息。我知道我可以随时通过点击电子邮件中的退订链接取消我的订阅。  
 
 

Back to Top