About this paper
For communications service providers, delivering a good customer experience is paramount. And good network performance is one of the best ways to keep customers happy. But most service providers struggle to get insight into their own network data and put it to strategic use. Heavy Reading reveals how predictive analytics gives service providers real-time visibility into their networks – boosting revenue potential and ensuring more satisfied customers, better targeted marketing, fine-tuned capacity planning and top-notch service assurance.