About this paper
In the age of big data, business units of banks and insurance companies can no longer toss a request over the wall to IT just in time and hope IT resources will be available. IT has to be involved early in strategic and proactive planning. At the same time, business leaders need to be more technology-aware, so they are less likely to ask for the impossible. This paper summarizes a panel discussion at the 2013 SAS Financial Services Executive Summit. Industry leaders from large banking and insurance companies shared their ideas about how IT and the business should work together and what the organization gains when both sides perform as strategic partners.