Data management strategy gives new insight to 800 managers
Aarhus Municipality has merged three public departments with each their own data management approach into one unified department, using the same strategy. They now share the same data with easy access to relevant knowledge about children’s institutions, schools and after school programs with user access rights aligned to their different user roles.
We see more efficiency in day-to-day operations, there is a better foundation for decision making and less complexity
Ole Hersted Hansen is Chief Data Officer at in the Department for Children and Young People at Aarhus Municipality. The department has 800 managerial roles and allocates 40 percent of the total municipal service budget in Denmark’s second-largest city of approximately 340.000 people.
The department was founded in 2006, as the result of a merger of three departments with each their own approach to data management. Ole Hersted Hansen was in 2008 given the assignment to create a management information system, which could ensure easy access to relevant knowledge about the many children’s institutions, schools, and after-school programs in Aarhus Municipality. Knowledge that managers would need to know and act on, ranging from sick leave percentages among staff to budget details and the number of children enrolled in various programs, and much more. It was essential to ensure that access rights were aligned to different user roles.
“It was a major task to create a data hub which was centralised and accessible for all relevant parties – and 80 percent of our initial work was invisible to the end users. Our first task was to ensure that data were of good quality, a job we mainly undertook in-house. SAS Institute assisted us with some processes and also helped build the portal from which data would be accessible to users,” says Ole Hersted Hansen.
The meticulous work and attention to processes paid off, once the portal was open to end users.
“800 managers gained access to data from across our department which they had never seen in that form before. It has really helped give quality to our management information system, and means that we see more efficiency in day-to-day operations, there is a better foundation for decision making and less complexity,” said Ole Hersted Hansen.
Create a management information system, which could ensure easy access to relevant knowledge about the many children’s institutions, schools, and after-school programs in Aarhus Municipality.
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800 managers gained access to data from across our department which they had never seen in that form before, and more efficiency in day-to-day operations.