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Brent Bahnub's Activity-Based Management for Financial Institutions: Driving Bottom-Line Results shows the financial services industry how to use activity-based management (ABM) to evaluate its processes, improve decision making, and improve the bottom line. Activity-based management is a method of identifying and evaluating activities that a business performs using activity-based costing (ABC) to carry out a value chain analysis or a re-engineering initiative to improve strategic and operational decisions in an organization. Activity-based costing establishes relationships between overhead costs and activities so that overhead costs can be more precisely allocated to products, services, or customer segments.
The book explains what ABC/M is; costing, chargeback, and pricing; how to implement ABC and ABM; managing organizational change; how to avoid the pitfalls of implementation; among other topics. One of the first books to focus on activity-based management in the financial services industry, Activity-Based Management for Financial Institutions explains how to actually drive bottom-line results.
This book is part of the SAS Press program.