Executive Brief
Customer expectations, disruptive technologies, low organic growth, the pandemic, and the growing shadow cast by global warming-induced events are making the insurance industry face a perfect storm.
Optimizing your use of data and advanced analytics for insurance becomes a key component of success. And according to the latest IDC surveys, insurers have a number of opportunities to significantly improve.
This Executive Brief represents a summary of conclusions and ideas brought up at IDC executive board meetings with leading insurance industry representatives across EMEA. You will read about:
- Meeting your insurance customers’ expectations
- How a data-driven culture supports new business needs
- Sharing a unified 360° customer view across the organization
- Pick the low-hanging fruits generating immediate return on investment
- Getting closer to meet ESG criteria