Live Webinar
29 September, 11h00 - 11h30 CET
Exclusive for SAS Partners

Reshape Customer Experience by Leveraging Consumer Trends

How to influence Marketing and Digital executives to reshape their CX Strategy

About the webinar

The changing customer expectation towards the experience brands provide is obviously changing. SAS went the extra mile to conduct a global survey in order to undermine the “gut feeling” with empirical data. Find out more about the 2030 paradox and how brands can prepare themselves for the paradigm change in digital trust and loyalty. 

Join this webinar to learn:

  • How to influence Marketing and Digital executives to reshape their Customer Experience Strategy.
  • How can you as a SAS Partner use Customer Experience trends to leverage a C-level speech with your customers.

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About our Expert


Manuel Tönz

Customer Experience Advisor SAS

Manuel is a recognized technology tactician with over 15 years’ experience in the evolution to customer centric delivery models in various industries including leadership as a program director in several large CX software implementations. With a pragmatic approach and entrepreneurial spirit, he has broad international experience in the US, UK, Europe, and Asia Pacific. Manuel has a Bachelor in Economics from the University in Eisenstadt, Austria and is a Federal Certified IT Specialist in Switzerland. At SAS Manuel is a leader for the Customer Intelligence propositions and is fully focussed on helping our customers optimise their customer experience, driving profitable and outcomes.

Register now