On-Demand Webinar
Contactless commerce is reshaping consumer behavior. The “new normal” has brought about an immediate need to adjust to the global COVID-19 crisis. Marketers have always relied on analytics to inform and guide their marketing activities This has accelerated in recent years in an increasingly digital world. To elevate the customer experience above the noise in a crowded market, analytics must be deployed in conjunction with a solid marketing strategy.
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Senior Customer Advisor - Customer Experience, SAS
Tim has over 20 years’ experience in the application of Marketing and Advertising solutions at companies across the Asia Pacific region. Most recently with SAS, Tim has been championing the convergence of marketing and advertising technology allowing corporations large and small to improve the consistency, relevance and timeliness of their messaging through all customer contact channels and media.
Senior Business Solutions Manager, SAS
Ramashish Singh with his 20 years of work experience, primarily focuses on driving the success of Customer Experience customers across the Asia Pacific. He has expertise in Customer experience management, Digital Marketing, Real-time interaction management, Customer Analytics, & Inbound/Outbound campaign management.