Online Chatbots

Natural language processing allows chatbots to act like a customer service employee.

With underlying SAS AI technology, we can help enable chatbots to handle more advanced tasks such as updating a customer’s personal information, immediate settlement of a customer account, and card application services.

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Industry Applications for AI

Practically every industry has something to gain from artificial intelligence and machine learning. Explore how SAS solutions with embedded AI capabilities are already helping industries such as banking, government, retail, manufacturing, and health care and life sciences unlock new possibilities.

How chatbots are changing customer service dynamics in banking

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