How far should you go and what outcome can you expect?
Advice on how to accelerate transformation while driving citizen satisfaction
Becoming a digital government and finding the balance between being personal and being efficient is a hot topic in the public sector.
Several factors determine how far one should go and which areas governments need to take into consideration when digitizing services to improve citizen satisfaction.
This white paper goes into depth with the some of them and gives answers to the important questions:
- How far should digitalization go?
- How long does it take to get there?
- Who can we look to for inspiration?
- Where to start digitalizing?
Download the white paper to get SAS’ perspective.
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