About this paper
The banking industry has had to adapt very quickly amidst the Covid-19 pandemic. There has been a pressing need to expedite operational elements such as the need to find new ways to serve customers, revenue and product innovation, credit risk protection, and managing liquidity to remain afloat and be competitive.
This was the central theme of discussion when 60 attendees met virtually at the SAS Beyond Tomorrow event for CEMEA where the focus was on how banks can achieve and improve customer-centricity in a fast-moving environment.
Our gratitude goes to McKinsey, Nedbank Group, Jordan Islamic Bank, Moneta Money Bank, MKB Bank Plc, Raiffeisenbank, Türk Ekonomi Bankası A.Ş., Yapı Kredi Bank, Komerční Banka, ČSOB who were the Content Board members and supported the content creation for the Beyond Tomorrow Executive Workshops.
Explore in this paper:
- Progress on the digital transformation journey
- Strategic use of artificial intelligence
- Future of Banking
About SAS
SAS is a global leader in AI and analytics software, including industry-specific solutions. SAS helps organizations transform data into trusted decisions faster by providing knowledge in the moments that matter. SAS gives you THE POWER TO KNOW®.
