About the paper

Digitisation creates major opportunities for financial services: automating operations, expanding channels and delivering engaging customer experiences. Yet organisations must balance reaching this ambition with the need to combat increasingly more technologically adept criminals; with access to unprecedented data sources and transaction volumes, operating across multiple channels.

The International Institute for Analytics spoke with Ian Holmes, Senior Manager for the Security Intelligence Practice at SAS.

Read the discussion summary to learn more about:

• Business challenges arisen from the expansion of digitisation
• Specific risk and fraud scenarios that financial institutions need to avoid
• The challenges associated with increasing data and transaction volumes
• What the more innovative financial institutions are doing to detect fraud