Justin Theng
Executive Advisor - Customer Analytics

For the last 20 years Justin has helped grow the revenue of hundreds of organisations ranging from large household brand names to small businesses and startups. As a multi-award winning marketer, speaker and author, Justin’s belief is that customer analytics empowers customer delight. His brand experience extends across Spotify, Volkswagen, Coca-Cola, Telstra, ABC, Yahoo and McDonalds.

Via his agency and coaching business prior to joining SAS, many of Justin's clients have gone on to huge success. These include business owners, CMO's and CX leaders.

Justin manages to remove the confusion and hype around AI and marketing with his easy to implement frameworks for attracting, converting and delighting.

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Speaker engagements

2021Co-host for Reimagine Marketing Podcast PodcastSAS
2020Reimagine Marketing PodcastPodcast
SAS Global
2020Why AI Will Power Customer Experience in the World After COVID-19Webinar
2020Engaging with Customers of TomorrowPodcast
Ashton Media
2020Creating competitive advantage through customer experienceCX Symposium 2020
Ashton Media
2020Customer Experience in BankingVirtual Round Table
FST Media
2020Digital Customer Journeys in BankingVirtual Round Table
FST Media
2018Conversational Growth StrategyLive event Sydney
2014Customer Centricity in advertisingAdTech Conference