Conversational AI & Chatbots

SAS Conversation Designer

Now accessing analytics is as easy as asking a chatbot – through an easy-to-use SDK.

Build custom, natural language chatbots through an intuitive, visual interface – low to no coding needed.

Use a low-code visual dialogue builder.​

An intuitive visual interface takes the guesswork out of building conversational experiences, accelerating the design process for both beginners and advanced users.

Get answers and complete tasks in natural language.

Accurately understand your users, and instantly respond for 24/7 support. Automate simple tasks and answer questions in real time to enhance customer experiences and increase productivity.

Access data, reports and visualizations –​ even run advanced analytics and AI.

Gain insights more quickly and easily using a natural language chat interface to access data, reports and visualizations​. Run text analytics and machine learning models directly from the chat interface. And get feedback on your models in easy-to-understand natural language.

Key Features

SAS Conversation Designer is included with SAS Visual Analytics on SAS Viya.

Open, flexible & enterprise-ready

Deploy at enterprise scale in the cloud. Configure within SAS Viya or connect your chatbots to external platforms, such as Live Person, to roll them out to the world.

Built to be GDPR- and regulatory-compliant

Include terms and conditions in your dialogue flows. Create conversations that are compliant with privacy and data security regulations. Provide control over data shared in conversations.

Prebuilt sample bots

Get a jump-start on building bots with examples for several use cases, including customer service in retail and assessing the performance of a marketing promotion.

Cloud native

SAS Viya's architecture is compact, cloud-native and fast. Whether you prefer to use the SAS Cloud or a public or private cloud provider, you'll be able to make the most of your cloud investment.

SAS Conversation Designer SDK

Embed a chatbot generated by SAS Conversation Designer into webpages and third-party applications.

SAS Viya is cloud-native and cloud-agnostic

Consume SAS how you want – SAS managed or self-managed. And where you want.

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Explore More on SAS Conversation Designer

On-Demand Webinar

Natural Language Processing in Action – Conversational AI

Learn how conversational AI can help you make better business decisions and enhance user experiences.

Sample Connector

Experience Frictionless CX With SAS Conversation Designer

Interact with a helpful chatbot inside a retail web application to help customers encounter a smooth experience while returning their purchases.

Insights

Analytics Insights

Get the latest analytics and AI news, views and best practices from the brightest minds in the business.