Leading utility improves collections through predictive analytics

Big data analytics case study among highlights of Analytics 2013 conference in October

Analytics help generate successful options for utility customer-payment arrangements. Presenting at the industry-leading Analytics 2013 conference Oct. 21-22 in Orlando, Fla., Southern Company will highlight how it improves its understanding of the residential customer base by analyzing big data. Southern Company has been the top-ranked utility for financial soundness among Fortune magazine's "World's Most Admired Companies" four years in a row.

"SAS is sponsoring Analytics 2013, where more than 1,000 analytics experts will gather to share research, technologies and best practices," said Alyssa Farrell, SAS Global Marketing Manager for Energy and Utilities. "At the event, Southern Company Manager of Customer Analytics Chris Nickerson will share the kinds of insights that help guide decisions in collections, an important yet complex aspect of customer service."

"SAS has worked with customers in many industries to increase efficiency and optimize returns in the revenue-collection arena. SAS combines robust data management and analytical tools with best-practice understanding, insight and analytical approaches."

Read the white paper Analytic Strategies for the Customer-Centric Utility to explore the outreach and operations strategies that can transform how utilities view customers and provide opportunities to boost return on analytic investments.

Sobre o SAS

O SAS é o líder de mercado em Analytics. Por meio de soluções analíticas inovadoras, voltadas para a inteligência do negócio e gerenciamento de dados, a companhia ajuda seus clientes em mais de 75.000 localidades a tomarem decisões de forma rápida e assertiva. Desde 1976, o SAS fornece aos clientes ao redor do mundo THE POWER TO KNOW® (O Poder do Conhecimento). No Brasil desde 1996, a subsidiária brasileira conta com mais de 200 clientes, escritórios em São Paulo (SP), Rio de Janeiro (RJ) e Brasília (DF), cerca de 180 colaboradores e atua em diferentes setores como finanças, telecomunicações, varejo, energia, governo, manufatura e educação.

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