On-Demand Webinar

Unlock Growth, Protect Profitability, Be Resilient in Loan Origination and Customer Management

Qualitative and quantitative Counterparty Risk Assessment & Scoring including AI-supported Group of Connected Customers analysis & Early Warning System

There's a lot of talk these days about the need to re-model Loan Origination and Customer Management business processes due to the disruption caused by the pandemic, as well as the changes that are happening macro-economically, with interest rates coming down and now starting to rise, and the whole spectrum of changes in customer behavior and expectations. 

This is why we so often hear that process reengineering should be Customer-Centric: all processes should be oriented towards the customer, satisfying his or her needs and delivering the best possible Customer Experience at every contact point. Such an approach takes into account not only a good price of the product, but also comprehensive service, ensuring satisfactory cooperation during the entire life cycle of the bank's customer. 

You'll learn how to:

  • Build effective approach to Unlock Growth, Protect Profitability, Be Resilient  efforts 
  • Build AI-supported decision strategies in Smart Credit Life Cycle including internal and external data
  • Use complexity of approached to get 360-Customer view on rating/scoring measures

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About the Experts


Łukasz Libuda

Responsible for supporting SAS Institute customers in the Central Europe region in the effective development and transformation of Enterprise Risk Management areas with particular emphasis on Asset and Liability Management (ALM), Integrated Balance Sheet Management, identification and management of credit, market and operational risk, liquidity management in the management aspect and regulatory reporting (Basel III/IV, IFRS9). Passionate in new emerging topics like effective ESG and GHG calculation and reporting. Based on many years of experience, Łukasz Libuda supports organizations in unlocking growth by creating processes developing risk management concepts at the strategic level of the Enterprise level, planning and implementing stress tests mechanisms. Supporting Customers in protecting profits by implementing real-time decision-making processes for Credit Origination, Early Warning System and Collections obtaining at the same time compliance in the field of comprehensive Risk Management, Governance & Compliance.