
Solution Briefs
Learn how SAS can address your specific business issues.
Banking
- Deploy a Robust, Transparent IFRS 9-Compliant Process on a Common Analytics Platform
- Efficiently Achieve CECL Compliance with a Robust, Controlled Analytics Platform
- Estimate expected credit losses for IFRS 9/CECL compliance using a streamlined, end-to-end process
- How can we accurately assess our counterparty credit risk exposure to satisfy both regulatory and business requirements?
- How can we align decision making throughout the bank with our economic capital estimates?
- How can we approach compliance and policy management more consistently and effectively?
- How can we attract new, profitable customers and retain our existing ones?
- How can we combine intelligence from disparate departments to prevent losses and meet regulatory requirements?
- How can we create a more customer-centric communications strategy?
- How can we detect and prevent first-party fraud?
- How can we detect and prevent illicit activity from the highest-risk individuals and entities?
- How can we develop and deploy credit risk models faster?
- How can we drive organic growth through cross-sell and up-sell opportunities?
- How can we ensure that our fair lending compliance efforts satisfy heightened regulatory scrutiny?
- How can we gain a comprehensive understanding of the risks we face?
- How can we gain a thorough understanding of what is driving our performance and risk?
- How can we gain an understanding of the true cost and profitability of our products, customers and processes?
- How can we generate forecasts that quickly improve resource allocations and business decisions under changing conditions?
- How can we implement a risk-based anti-money laundering program that addresses our unique risks?
- How can we implement a risk-based anti-money laundering program that addresses the unique risks of credit unions and community banks?
- How can we make sure that our anti-money laundering efforts are keeping up with regulatory requirements?
- How can we manage our risk and meet regulatory requirements across multiple jurisdictions?
- How can we maximize returns from our collection efforts?
- How can we measure the profitability of every customer?
Capital Markets
- Estimate expected credit losses for IFRS 9/CECL compliance using a streamlined, end-to-end process
- How can we accurately assess our counterparty credit risk exposure to satisfy both regulatory and business requirements?
- How can we align decision making throughout the bank with our economic capital estimates?
- How can we combine intelligence from disparate departments to prevent losses and meet regulatory requirements?
- How can we gain a comprehensive understanding of the risks we face?
- How can we make sure that our anti-money laundering efforts are keeping up with regulatory requirements?
- How can we manage our risk and meet regulatory requirements across multiple jurisdictions?
- How can we more effectively manage our liquidity risk in challenging times?
- Mitigate model risk and reduce model-related costs
Casinos
- Get timely, accurate key operating reports into the hands of those who need them.
- How can casinos increase the efficiency and effectiveness of sustainability efforts?
- How can casinos turn online conversations into meaningful information?
- How can we deliver more personalized service to our patrons?
- How can we minimize labor cost and maximize profitability without sacrificing service levels?
- How can we recognize and effectively market to our most valuable and profitable patrons both on-property and online?
- How can we turn volumes of customer data into meaningful, usable information about our patrons?
- Incorporate the voice of the customer into your business strategy
- Plan and prioritize marketing campaigns to get the best possible results
- Target Your Patrons With Promotions and Services Tailored to Their Preferences and Purchase Behavior
Communications
- Automate and Optimize the Process of Creating TV Advertising Proposals
- Gauge Player Value and ROI for Your Team More Accurately Using Analytics
- Harness audience data to minimize churn and grow content viewership and ad revenue
- How are you using analytics to maximize the marketing performance of your acquisition and retention strategies?
- How can we increase average revenue per user (ARPU) effectively and profitably?
- How can we optimize network investments and transform the customer experience?
- How can we optimize our campaign return on investment?
- How can we prevent the churn of our most profitable customers?
- How can we reap greater rewards from our advertising inventory across all channels?
- How can we use promoter scores to understand ROI?
- How can we visually explore all our data assets and make analytical insights available to a broader class of users?
- How can you identify your audience segments and understand their behavior to maximize their value?
- How can you provide the most engaging, relevant content to your audience?
- Identify, govern and protect personal data to reduce risk, improve compliance and avoid fines
- Predict churn earlier and provide a superior customer experience
- Use audience analytics to predict and identify patterns in audience behavior
Consumer Packaged Goods
Defense & Security
- How can we better track and control resources and plan for contingencies across multiple domains?
- How can we efficiently improve financial transparency and accountability?
- How can we identify emerging reliability problems and minimize their effect on warfighter readiness?
- How can we measure and track program performance more effectively?
- How can we more proactively identify, manage and mitigate risk in federal government programs and missions?
- How can we reduce inventory costs while increasing aircraft fleet readiness?
- Improve Military Personnel Planning with Analytics
Government
- Attribute educational influence fairly using roster verification
- Combat security threats and crime through improved use of reliable and timely intelligence.
- Creating a Comprehensive Child Welfare Information System That Works
- Detect and Prevent Abuse of Prescription Drugs
- Detect and prevent medicaid fraud and improper payments to improve your state budget
- Find complex tax evasion schemes with advanced analytics
- How can government be more responsive to constituent needs?
- How can Medicaid Fraud Control Units use data mining to support more efficient and effective investigations?
- How can we better identify and prevent fraud in the workers' compensation program?
- How can we better track and control resources and plan for contingencies across multiple domains?
- How can we efficiently improve financial transparency and accountability?
- How can we ensure a safe and efficient transportation system with accountability, workforce efficiency and environmental sustainability?
- How can we gain thorough understanding of what is driving our performance and risk?
- How can we identify emerging reliability problems and minimize their effect on warfighter readiness?
- How can we increase transparency of our state's health care costs, quality and access to make the right decisions about health care?
- How can we measure and track program performance more effectively?
- How can we more proactively identify, manage and mitigate risk in federal government programs and missions?
- How can we plan for the right skills at the right times and locations to address anticipated program demand?
- How can we reduce inventory costs while increasing aircraft fleet readiness?
- How do we detect fraud, waste and abuse to increase workforce program integrity and restore public trust?
- How do we implement taxpayer compliance strategies that optimize our resources and maximize voluntary compliance?
- Identify high-risk travelers faster and more accurately through better analysis of PNR data
- Identifying High-Risk Travelers and Cargo While Expediting Legitimate Travelers and International Trade
- Improve Military Personnel Planning with Analytics
Health Care Providers
- How can I use analytics to reduce our readmission rates?
- How can we acquire, retain and manage the health of individual consumers?
- How can we best detect, prevent and combat fraudulent activity in health care?
- How can we get, grow and keep our best customers?
- How can we improve customer retention rates and increase premium income?
- How can we maintain both quality care and patient safety?
- How can we measure, track and improve our performance more effectively?
- How can we reduce costs and provide members with the very best health care?
- How can we understand our true costs and cost drivers to maximize financial outcomes?
- How can we use text analytics to reduce patient injuries?
- Manage your Medicaid program and population for the best financial and health outcomes
- Payment integrity: Predict fraud and detect loss to improve your medical loss ratio
Health Insurance
- How can we acquire, retain and manage the health of individual consumers?
- How can we best detect, prevent and combat fraudulent activity in health care?
- How can we get, grow and keep our best customers?
- How can we improve customer retention rates and increase premium income?
- How can we reduce costs and provide members with the very best health care?
Higher Education
- How can we gain deeper insight into students to improve outcomes across the student life cycle?
- How can we seamlessly access, accurately analyze and easily report on research data?
- How can we strategically target alumni and donor prospects for contributions?
- How can you boost productivity and deliver increased value to internal and external customers?
Hotels
- Deliver Clean, Consolidated and Reliable Key Operating Reports to Decision Makers - Fast
- How can casinos increase the efficiency and effectiveness of sustainability efforts?
- How can casinos turn online conversations into meaningful information?
- How can hotels increase the efficiency and effectiveness of sustainability efforts?
- How can hotels turn online conversations into meaningful information?
- How can we deliver more personalized service to our guests?
- How can we minimize labor cost and maximize profitability without sacrificing service levels?
- How can we turn volumes of customer data into meaningful, usable information about our guests?
- How can we turn volumes of customer data into meaningful, usable information about our patrons?
- Incorporate the voice of the customer into your business strategy
- Plan and prioritize marketing campaigns to get the best possible results
- Target Guests With Promotions and Services Tailored to Their Preferences and Purchase Behaviors
Insurance
- Detect and Prevent Fraud Before Claims Are Paid
- How can we attract new, profitable customers and retain our existing ones?
- How can we drive organic growth through cross-sell and up-sell opportunities?
- How can we ensure a level of data quality that meets the specific needs of supervisory reporting?
- How can we ensure Solvency II compliance while reducing our risk and increasing stakeholder confidence?
- How can we ensure that we are compliant with Solvency II data requirement regulations?
- How can we gain a thorough understanding of what is driving our performance and risk?
- How can we improve our loss ratio by optimizing claims recoveries?
- How can we integrate risk management throughout the enterprise?
- How can we price our insurance products more accurately?
- How can we reduce loss ratios and decrease our loss-adjustment expenses?
- How can we visually explore all our data and make analytical insights available to a broader class of users?
- IFRS 17: Turning Compliance Into an Opportunity
K-12 Education
- Attribute educational influence fairly using roster verification
- Benefits of SAS® EVAAS® for K-12: A Governor’s Perspective
- Data Management and Analytics: Keys to Maximizing Student Literacy
- How can metadata from all educational systems, applications and reports be stored in an open, centralized and integrated repository?
- Improve student outcomes and understand school performance through data and analytics
- Improve Student Outcomes Through High-Quality Early Care and Education Programs
Life Sciences
- Analyzing real-world data: Generate new scientific insights to increase patient and medical product understanding
- How can we gain superior sales and marketing insights?
- How can we improve operational discipline for our marketing tactics?
- How can we use social media data to detect customer issues sooner?
- How to Become IDMP Compliant and Gain Additional Insights Using SAS®
- Improve medical device quality and safety through post-market surveillance
- Increase Transparency for Clinical Trials to Improve Public Trust
- Optimize launch sequencing and manage in-market pricing decisions to maximize revenue throughout the product life cycle
Manufacturing
- How can we assess initial credit risk and manage ongoing credit risk performance?
- How can we identify product quality problems and minimize their effect on our customers and financial liability?
- How can we identify quality issues sooner to reduce scrap and rework?
- How can we proactively manage claims to prevent millions of dollars in fraud losses?
- How can we use social media data to detect customer issues sooner?
- Improve medical device quality and safety through post-market surveillance
- Modernize your procurement process to maintain its integrity and reduce costs
Media
- Automate and Optimize the Process of Creating TV Advertising Proposals
- Gauge Player Value and ROI for Your Team More Accurately Using Analytics
- How are you using analytics to maximize the marketing performance of your acquisition and retention strategies?
- How can we reap greater rewards from our advertising inventory across all channels?
- How can you identify your audience segments and understand their behavior to maximize their value?
- How can you provide the most engaging, relevant content to your audience?
- Identify, govern and protect personal data to reduce risk, improve compliance and avoid fines
- Use audience analytics to predict and identify patterns in audience behavior
Oil & Gas
- Consolidate commodity credit exposure data to rapidly generate risk metrics and credit scores
- How can we deliver the right quantity of product to the right customer at the right time to ensure profitability?
- How can we manage risk and subsurface uncertainty in upstream assets?
- Improve artificial lift strategy, reliability and efficiency with predictive analytics
- Improve drilling efficiency with predictive analytics on contextualized data
- Improve Oilfield Production Forecasting With Predictive Analytics
- Increase Uptime and Optimize Performance of Upstream Facilities With Predictive Analytics
- Nimble risk management for a volatile energy market
- Optimize amine gas treatment with advanced analytics
- Optimize Your Unconventional Exploration and Development Strategies to Maximize Production
Retail
- How can grocers gain customer insights and deliver personalized promotions?
- How can our retail-savvy business experts use visual data exploration and sophisticated analytics to gain key insights?
- How can we fulfill demand by getting the right merchandise to the right stores and channels at the right time?
Travel & Transportation
Utilities
- Aggregate your risk data across geographies and portfolios to enable better business decisions
- Consolidate commodity credit exposure data to rapidly generate risk metrics and credit scores
- Detect Nontechnical Loss Accurately and Efficiently to Reduce Energy Theft
- How can we increase customer lifetime value with deeper customer insight and targeted interactions?
- How can we optimize smart meter deployments across our broad customer base?
- How can we use data mining and forecasting to improve collections at utilities?
- Improve energy forecasting with advanced modeling and analytics
- Improve Grid Reliability With Predictive Analytics
- Modernize your procurement process to maintain its integrity and reduce costs
- Nimble risk management for a volatile energy market
- SAS® Debt Management for Utilities
Analytics
- Automate and Optimize the Process of Creating TV Advertising Proposals SAS speeds and improves the sales planning process at broadcast media companies, helping you to generate accurate, targeted proposals for each of your advertisers.
- Consolidate commodity credit exposure data to rapidly generate risk metrics and credit scores
Understand how to respond to anticipated risks with a consolidated credit risk platform from SAS.
- Deliver Clean, Consolidated and Reliable Key Operating Reports to Decision Makers - Fast Find out how SAS improves decision making for hoteliers by delivering quick access to accurate, up-to-the-minute information in key operating reports.
- Gauge Player Value and ROI for Your Team More Accurately Using Analytics Harness all types of data to create a centralized player hub that provides rapid insight into players and games.
- How can government be more responsive to constituent needs? SAS offers a more comprehensive and thorough perspective to discover trends and emerging issues, leading to in-depth analysis and better decision making. SAS: provides a rich suite of tools for discovering and extracting knowledge from text documents; uses a combination of advanced statistical modeling, natural language processing and advanced linguistic technologies; and enables you to take full advantage of content assets.
- How can we deliver the right quantity of product to the right customer at the right time to ensure profitability?
Using the huge information technology investments previously made, refining companies can achieve better ROI by finding ways to maximize the use of data. Improving profit margins in the highly competitive refining industry resides in the ability to create consistent, accurate forecasts of demand over time using analytics-based modeling.
- How can we increase customer lifetime value with deeper customer insight and targeted interactions? Many customer information systems (CIS) are nearing the end of their investment lifecycles, while customer expectations are growing. It’s the perfect opportunity for utilities to rethink their requirements for new systems, especially in light of the new information they could gain from smart meters and smart grid systems.
- How can we increase transparency of our state's health care costs, quality and access to make the right decisions about health care? The federal government is promoting price transparency among states through the Health Insurance Exchanges and by giving grants to establish health data centers. These new incentives to provide reliable, comparative information on cost and quality can empower consumer choice and ultimately reduce health care costs. Transparency prompts incentives at all levels of the health care system and motivates all stakeholders – payers, providers, employers and consumers – to take an active role in reducing health care costs.
- How can we optimize network investments and transform the customer experience? Optimize your network investments by using existing network data to improve capacity planning, lower costs and deliver significantly better customer experiences.
- How can we use promoter scores to understand ROI? If organizations only track the promoter scores as performance indicators, then their ability to take action based on these scores – both positive and negative – will be diminished.
- How can we use text analytics to reduce patient injuries? Injuries related to accidents or treatments received during hospitalization can cause deaths, prolong stays, extend treatments and increase health care costs. SAS helps you automate manual records review, ensure thorough evaluation of all patient records and reveal new medical insight.
- How can we visually explore all our data and make analytical insights available to a broader class of users? Using SAS Visual Analytics, insurance companies of any size can get lightning-fast insights through visual data exploration, robust reporting and flexible information sharing.
- How can we visually explore all our data assets and make analytical insights available to a broader class of users? Using SAS® Visual Analytics, communications service providers of any size can get lightning-fast insights through visual data exploration, robust reporting and flexible information sharing.
- How can you provide the most engaging, relevant content to your audience? This solution brief describes how SAS uses natural language processing and advanced linguistic techniques, to automatically categorize and analyze large volumes of content for entities, facts and events. This insight is used to create metadata, develop taxonomies, and generate rules and concept definitions that can be applied to large document collections and used to trigger real-time business processes.
- Improve energy forecasting with advanced modeling and analytics
The utilities industry has more available data for forecasting than ever before. Real-time weather feeds, near-real time customer consumption data, sensors on renewable assets, etc. This flood of data can be harnessed for powerful new insights that can dramatically improve operational efficiency. In addition, this data will offer utility forecasters many new opportunities to optimize resource allocations, predict future growth and provide deeper insights into the utility planning process. The ability to predict the volume, magnitude and location of demand – along with improved revenue projections – will bring significant financial rewards to companies that glean predictive insight from their data.
- Improve medical device quality and safety through post-market surveillance
SAS provides advanced analytics, visualization and reporting for post-market surveillance that help medical device companies ensure that the medical devices supplied to patients are efficacious and safe while lowering costs and strengthening regulatory compliance.
- Incorporate the voice of the customer into your business strategy SAS provides a suite of text analytics solutions all designed to bring structure to unstructured text data and unlock the insights that will make a difference in a customers business. With this capability, organizations can incorporate the true voice of their customers in all initiatives and strategies.
- Increase Child Support Collections, Decrease Delinquency and Make Rapid, Fact-Based Decisions
Discover how advanced analytics helps child support agencies prioritize cases, improve collections and work more productively.
- Optimize launch sequencing and manage in-market pricing decisions to maximize revenue throughout the product life cycle
Using SAS for global price intelligence, you can simulate the effect of different choices, IRP rules, mandates and market changes on global revenue and profitability – at launch and across the entire product life cycle – and then optimize any launch simulation.
- Predict churn earlier and provide a superior customer experience
Find out how SAS helps CSPs anticipate and reduce churn, know the next best offer and enhance the customer experience across multiple channels.
- Target Guests With Promotions and Services Tailored to Their Preferences and Purchase Behaviors Boost brand loyalty and wallet share based on a full, accurate view of each guest – so you can target the right guests with the most appropriate campaigns and services, every time.
- Target Your Patrons With Promotions and Services Tailored to Their Preferences and Purchase Behavior To maximize enterprisewide profits, casinos need to increase the loyalty and wallet share of their most valuable patrons by marketing to their preferences and encouraging repeat visits. Only SAS® enables you to link each patron interaction to a single, integrated customer record for an accurate, 360-degree view of the patron, which enables a more intelligent, profitable marketing and operations strategy.
- Understand the Risk for Each of Your Pension Fund Investments
Understand and manage risk with a comprehensive, web-based solution designed specifically for public pension plan administrators.
Business Intelligence
- Gauge Player Value and ROI for Your Team More Accurately Using Analytics Harness all types of data to create a centralized player hub that provides rapid insight into players and games.
- Increase Child Support Collections, Decrease Delinquency and Make Rapid, Fact-Based Decisions
Discover how advanced analytics helps child support agencies prioritize cases, improve collections and work more productively.
Clinical R and D
- Analyzing real-world data: Generate new scientific insights to increase patient and medical product understanding
Gain fast and deep insights from real-world data.
- How can I use analytics to reduce our readmission rates? SAS for readmission analytics supports health care providers in both the prediction and prevention of avoidable readmissions, thereby improving patient health and system profitability. With SAS, you can prioritize resources for the greatest impact in reducing avoidable readmissions, understanding clinical and nonclinical factors affecting readmissions, and assessing the financial impact of employing resources to reduce these rates.
- How can we maintain both quality care and patient safety? The World Health Organization reports that medical errors affect at least one in 10 patients who receive health care in facilities that are well-funded and technologically advanced each year. That translates into tens of millions of injuries and deaths annually, and billions of dollars in additional medical expenses. In the US alone, more than 100,000 die every year from preventable medical errors.
- How can we reduce costs and provide members with the very best health care? Chronic illnesses such as diabetes, congestive heart failure, depression and asthma account for the majority of US health care expenditures and play a major role in rising health care costs through hospitalizations, emergency room visits, poor medication compliance and deviations from treatment plans. However, such illnesses could also be managed – and real cost savings achieved – if care management resources were employed to ensure that those at risk take the appropriate steps at the right time.
- How can we use text analytics to reduce patient injuries? Injuries related to accidents or treatments received during hospitalization can cause deaths, prolong stays, extend treatments and increase health care costs. SAS helps you automate manual records review, ensure thorough evaluation of all patient records and reveal new medical insight.
- Improve medical device quality and safety through post-market surveillance
SAS provides advanced analytics, visualization and reporting for post-market surveillance that help medical device companies ensure that the medical devices supplied to patients are efficacious and safe while lowering costs and strengthening regulatory compliance.
- Increase Transparency for Clinical Trials to Improve Public Trust SAS® Clinical Trial Data Transparency provides researchers with a globally available, secure clinical trials data repository with easy access to SAS Analytics for valid research purposes.
- Manage your Medicaid program and population for the best financial and health outcomes
SAS software helps US states support better population health, adopt new delivery models and boost programmatic performance for reduced Medicaid costs.
- Optimize launch sequencing and manage in-market pricing decisions to maximize revenue throughout the product life cycle
Using SAS for global price intelligence, you can simulate the effect of different choices, IRP rules, mandates and market changes on global revenue and profitability – at launch and across the entire product life cycle – and then optimize any launch simulation.
- Transform Your State’s Health Care With Innovative Payment Models That Provide a Complete Picture of Care
SAS clearly understands the industry challenges around payment reform and offers the best solutions to help address them. Our solutions empower states to quickly analyze massive volumes of complex health data to understand the types of clinical episodes that different populations are having, as well as develop and manage appropriate value-based payment models and provide enhanced oversight of payment reform initiatives.
Customer Intelligence
- Harness audience data to minimize churn and grow content viewership and ad revenue
Cable and satellite providers face huge challenges trying to grow revenue, ARPU, and their subscriber bases. What will differentiate market winners from losers is their ability to harness big data analytics. This solution brief discusses how SAS® advanced analytics enables companies to consolidate and analyze customer data sets to gain deeper insights into how customers consume content and uncover new ways to boost engagement and retention.
- How can casinos turn online conversations into meaningful information? Word of mouth has always been the most influential marketing for hospitality companies. With the advent of social media, word of mouth is now a global conversation where opinions travel as fast as they are formed. Good or bad, accurate or misinformed – your guests’ opinions are broadcast on social networks, microblogs, video-sharing websites and message boards for the world to see. It is time for you to join the conversation and, more importantly, turn social data into meaningful, usable information.
- How can grocers gain customer insights and deliver personalized promotions? SAS' advanced analytics and retail software provide grocers an understanding of what consumers buy and why, and what motivates them to stay or leave. It enables effective segmentation based on lifestyle, lifetime value and shopping behavior.
- How can hotels turn online conversations into meaningful information? Word of mouth has always been the most influential marketing for hospitality companies. With the advent of social media, word of mouth is now a global conversation where opinions travel as fast as they are formed. Good or bad, accurate or misinformed – your guests’ opinions are broadcast on social networks, microblogs, video-sharing websites and message boards for the world to see. It is time for you to join the conversation and, more importantly, turn social data into meaningful, usable information.
- How can marketing best link actions to maximize its cross-business impact on the organization? Today’s marketers are increasingly looking to technologies and new processes to manage the complexities associated with marketing – from better understanding customer needs, to synchronizing channel interactions, to simply putting reports in the hands of the right people. We approach the problem by helping you understand the financial impact of every marketing activity, eliminate bottlenecks and resource constraints in getting information to decision makers, and make marketing more profitable and predictable.
- How can marketing ensure that it always takes the best action to achieve organizational goals while meeting customer needs? To keep customers' attention, companies need to lay a foundation for a customer-first approach, with solutions designed to grow more sophisticated along with the organization. SAS approaches the problem by providing software and services to help you know witch offer is most likely to increase customer value during each interaction, create and adjust campaigns visually, and unify your marketing efforts across all customer touch points.
- How can we acquire, retain and manage the health of individual consumers? SAS offers an innovative, modular set of solutions that provide health care organizations a competitive edge in the new consumer marketplace. Assemble, integrate and prepare the right data as a foundation for consumer analytics.
- How can we attract new, profitable customers and retain our existing ones? SAS gives you a complete picture of customer behavior at every touch point, including acquisition and renewal, to maximize profitability throughout the customer life cycle.
- How can we best apply the knowledge we glean from online conversations? With so much data and increasing customer expectations, marketers need to quickly eliminate noise and focus on customers, segments and offers that will generate the most profitable growth opportunities. Precision, speed and fact-based action is required. We approach the problem by providing software and services to help you accumulate knowledge about relevant customer conversations, tailor topics to your critical business issues and allow analysts to dig deeper into online conversations.
- How can we better allocate marketing funds to maximize revenue and profitability? By better allocating budget dollars, overall profitability goes up. Analytical insights (i.e., marketing mix models and direct response models) and business simulation capabilities empower users to take full advantage of their marketing investments by determining the best mix for maximizing profit.
- How can we convert customer clicks into revenue? In order to truly understand what happens when customers visit your Web site, you need detailed information about how they are using the site, along with other information that describes those customers in greater detail.
- How can we create a more customer-centric communications strategy? In this information age, your customers expect you to know them. Even with all the paperwork, teller visits and online bill payments, they expect you to understand the total relationship, regardless of touch point. Customer service is only part of the larger picture, however.
- How can we drive organic growth through cross-sell and up-sell opportunities? Establishing a repeatable, closed-loop marketing and sales process is essential to increasing both net-interest and non-interest income, as well as improving profitability and return on assets. But most banks spend more time planning how to market their services than actually marketing them.
- How can we gain superior sales and marketing insights? SAS provides proven data management and business analytics to power sales and marketing insights – enabling you to evolve your commercial business model and deliver information to drive fact-based sales and marketing investment decisions.
- How can we get the most value out of each inbound customer interaction? Successful organizations will be those that understand the financial importance of identifying inbound customer dialogue opportunities when they happen and reacting appropriately to capitalize on them. SAS can help you solve this problem.
- How can we get, grow and keep our best customers? With SAS, you get the most comprehensive member engagement solution, including the knowledge and insight needed to make smarter decisions; a comprehensive, customer-focused marketing process; and an evolutionary growth path.
- How can we identify quality issues sooner to reduce scrap and rework? Improve quality while containing or even reducing costs
- How can we identify the best opportunities for profitably growing the business? The proliferation of customers, channels and available information makes it hard to focus on, understand and keep track of where true opportunities lie. Marketers must quickly eliminate noise and focus on the customers, segments and offers that will generate the most profitable growth opportunities. We approach the problem by providing software and services to help you create a 360-degree view of customers, tailor offerings and campaigns to customer needs, and understand which online channels customers prefer.
- How can we improve customer retention rates and increase premium income? The key to improving customer acquisition and retention rates lies in gathering and analyzing all your customer data in order to fully understand customer behavior and develop more effective marketing strategies.
- How can we improve operational discipline for our marketing tactics? To gain sustainable competitive advantage, life sciences companies must achieve operational excellence in marketing to derive maximum benefit from their marketing spending.
- How can we increase average revenue per user (ARPU) effectively and profitably? More than ever before, CSPs must innovate by differentiating and promoting offers that customers will pay for – while controlling costs and increasing profits. They are recognizing that the means to growing customer revenue can be found within their customer data.
- How can we increase customer lifetime value with deeper customer insight and targeted interactions? Many customer information systems (CIS) are nearing the end of their investment lifecycles, while customer expectations are growing. It’s the perfect opportunity for utilities to rethink their requirements for new systems, especially in light of the new information they could gain from smart meters and smart grid systems.
- How can we maximize returns from our collection efforts? The impact of existing economic factors and the growth of bad loans mean that banks and other lending institutions must be as competent in their collections efforts as they were in initiating loans during the economic expansion that occurred prior to the crisis. Financial institutions have responded to rising loan delinquencies and charge-offs by increasing their traditional collections capacity and efforts.
- How can we maximize the efficiency and effectiveness of our marketing organization? Marketers need to respond more quickly to market shifts and consumer demand, as well as improve the way they collaborate both within and outside of marketing with corporate and agency stakeholders. SAS approaches the problem by delivering software and services to help you gain a clear view of RIO from marketing initiatives, quickly respond to complex shifts in demand and assess how changes to your marketing budget or plans affect future business results.
- How can we measure the profitability of every customer? Your goal: Grow revenue by developing long-term relationships with the most profitable customers.
- How can we measure, track and improve our performance more effectively? Ongoing financial constraints force health care providers to make tough decisiions about the funding of priorities and restructuring of operations.
- How can we optimize our campaign return on investment? New smart device rollouts, multigenerational technologies, complex rate plans and service combinations mean more choice for your customers and more threats from your competitors. But customers are diverse in their demographics, service portfolios, behaviors and buying habits – which is why a unified customer view and historical analysis are critical elements in creating effective customer models.
- How can we plan and prioritize our collection efforts to get the best possible results? Optimizing the collections process can have a dramatic positive effect on profitability and ROI from the investment. SAS has developed a patented, custom algorithm for collections that includes innovative new approaches born from that experience.
- How can we prevent the churn of our most profitable customers? To retain profitable customers, communications service providers (CSPs) must better understand customers and their experience. That means identifying which ones are profitable, which of those are likely to churn, what drives them to churn and how to improve their experience to retain them.
- How can we reduce delinquencies and charge-offs in our auto loan portfolio? Optimizing the collections process can have a dramatic positive effect on your profitability while greatly improving the customer/member experience. We approach the problem by providing software and services in a SAS-hosted solution to help you reduce charge-offs and delinquencies, reduce your collections budget, establish an optimal contact policy, and access reports.
- How can we reduce delinquencies and charge-offs in our loan portfolio? Optimizing the collections process can have a dramatic positive effect on your profitability while greatly improving the customer/member experience. We approach the problem by providing software and services in a SAS-hosted solution to help you reduce charge-offs and delinquencies, reduce your collections budget, establish an optimal contact policy, and access and share reports.
- How can we turn volumes of customer data into meaningful, usable information about our guests? This solution brief describes how SAS uses customer analytics to help hotels achieve long-term growth and survival by better understanding guest behavior.
- How can we turn volumes of customer data into meaningful, usable information about our patrons? This solution brief describes how SAS uses customer analytics to help casinos achieve long-term growth and survival by better understanding patron behavior.
- How can we use data mining and forecasting to improve collections at utilities? Every year energy and utility companies write off millions in bad debt caused by customers who don’t pay their bills. Some utilities pass those bad debts along as additional costs to rate payers who do pay their bills. For others, the losses are absorbed by the company’s shareholders. Utilities are facing increasing pressure from shareholders and regulators alike to minimize those losses, while continuing to provide services to consumers who are not likely to pay.
- How can we use social media data to detect customer issues sooner? The ability to monitor, measure and manage customer perceptions has significant impact on your ability to detect field issues, differentiate your products and increase profitability.
- How much credit should we grant each card holder to maximize profits without increasing our risk? Credit line optimization can increase profitability by tens of millions of dollars each year or help maintain current profitability levels with much less associated risk.
- Incorporate the voice of the customer into your business strategy SAS provides a suite of text analytics solutions all designed to bring structure to unstructured text data and unlock the insights that will make a difference in a customers business. With this capability, organizations can incorporate the true voice of their customers in all initiatives and strategies.
- Plan and prioritize marketing campaigns to get the best possible results
This solution brief describes how SAS Analytics generate powerful insights that can be easily integrated into campaign selections, real-time decisions and channels, enabling you to deliver relevant offers and messages to guests anywhere and everywhere.
- Predict churn earlier and provide a superior customer experience
Find out how SAS helps CSPs anticipate and reduce churn, know the next best offer and enhance the customer experience across multiple channels.
- SAS® Debt Management for Utilities In the current economic climate, more customers will struggle to pay their bills. As a result, utilities are forced to set aside ever greater sums for debt provision and write off increasing amounts of bad debt.
- Use audience analytics to predict and identify patterns in audience behavior
Discover how advanced analytics can reliably predict future audience behavior and content performance.
- With so many communication triggers across multiple channels, how can we effectively maintain an up-to-date contact strategy? An adaptive contact planning process lets you adapt to changing conditions and account for the most recent customer communications, regardless of the channel.
Data Management
- Consolidate commodity credit exposure data to rapidly generate risk metrics and credit scores
Understand how to respond to anticipated risks with a consolidated credit risk platform from SAS.
- Deliver Clean, Consolidated and Reliable Key Operating Reports to Decision Makers - Fast Find out how SAS improves decision making for hoteliers by delivering quick access to accurate, up-to-the-minute information in key operating reports.
- Get timely, accurate key operating reports into the hands of those who need them. Gaming is a 24/7 business, and quick, decisive action is necessary to keep you ahead of the competition. SAS puts timely, accurate daily operating reports into the hands of those who need them. Now.
- How can metadata from all educational systems, applications and reports be stored in an open, centralized and integrated repository? SAS provides comprehensive, fully integrated solutions that address evolving needs across schools or districts: seamless data integration; unmatched metadata management; a customizable, end-to-end solution; stability; and R&D investment and a commitment to education.
- How can we deliver more personalized service to our guests? This solution brief describes how SAS solution allows customers to manage a single golden record of guests across all source systems. This golden record, updated at each point of contact, contains key pieces of information about guests, including guest scoring, and is surfaced back in real time in source systems.
- How can we deliver more personalized service to our patrons? This solution brief describes how SAS can help casinos provide more personalized services by employing our master data management solution.
- Identify, govern and protect personal data to reduce risk, improve compliance and avoid fines
Don't risk a data breach that could open unauthorized access to personally identifiable information. Here's how SAS can help.
- Target Guests With Promotions and Services Tailored to Their Preferences and Purchase Behaviors Boost brand loyalty and wallet share based on a full, accurate view of each guest – so you can target the right guests with the most appropriate campaigns and services, every time.
- Target Your Patrons With Promotions and Services Tailored to Their Preferences and Purchase Behavior To maximize enterprisewide profits, casinos need to increase the loyalty and wallet share of their most valuable patrons by marketing to their preferences and encouraging repeat visits. Only SAS® enables you to link each patron interaction to a single, integrated customer record for an accurate, 360-degree view of the patron, which enables a more intelligent, profitable marketing and operations strategy.
Education
- Attribute educational influence fairly using roster verification
Accurately tie students academic growth to individual teachers with roster verification.
- Data Management and Analytics: Keys to Maximizing Student Literacy
While children continue to hone their reading skills after third grade, research confirms that reading proficiently by the end of third grade is a critical milestone for future success both in school and beyond. Struggling third-grade readers continue to struggle through high school – and are four times more likely not to graduate high school than peers who are competent readers. This paper examines how states passing legislation to improve literacy, many of which are based on recommendations made by the US Business Roundtable, can use integrated data management and analytics solutions to identify at-risk students, monitor the effectiveness of interventions, track individual student and school progress, provide valuable feedback to educators and more.
- How can we gain deeper insight into students to improve outcomes across the student life cycle? Only SAS provides comprehensive, fully integrated solutions that address the evolving needs across the institution: seamless data integration and leading advanced analytics; a customizable, end-to-end solution; stability; R&D investment; and commitment to education.
- How can we seamlessly access, accurately analyze and easily report on research data? Endeavors in research offer researchers, students and professors the ability to analyze enormous amounts of data to uncover compelling patterns, trends or relationships that exist for innovation. In order to do this, researchers need computational and analytical solutions that are flexible enough to access and statistically analyze large amounts of data – something that most solutions cannot support.
- How can you boost productivity and deliver increased value to internal and external customers? SAS offers superior data management, industry-leading analytics and robust reporting so you can customize a solution to advance your IR department’s capabilities. We approach the problem by providing software and services to help you integrate data across the institution, identify current and future trends for better decision making, and equip all decision makers with self-service reporting.
- Improve student outcomes and understand school performance through data and analytics
With the passage of the Every Student Succeeds Act (ESSA), states now have much more flexibility to develop performance goals, accountability systems and interventions for struggling P-12 schools. But programs and decisions must be data driven, assessments of student success must be accurate, and transparency is needed to drive continuous improvement. This solution brief explains how SAS® software meets these requirements by providing superior data integration, monitoring and advanced analytics; data correlations and visualizations; governance and more. Now you can ensure that the design your P-12 systems will get students career- and college-ready, track program and student success longitudinally, and make targeted improvements over time.
- Improving educator preparation programs
This solution brief discusses how few states can identify their best educator preparation programs (EPPs) and which need improvement, as determined by the student growth impact of their completers. Nor do they have insight into what makes some EPPs more effective than others. It then describes how SAS closes the loop between K-12 and EPPs by integrating a state’s massive data stores on student performance with EPP data on the state’s programs and completers.
Fraud and Security Intelligence
- Combat security threats and crime through improved use of reliable and timely intelligence.
The fight against terrorism, crime and other activities that threaten the lives, property and freedom of states and their citizens increasingly depends on the quality of the intelligence available. In particular, intelligence has played a vital role in detecting and thwarting planned terrorist attacks. For these situations, speed, accuracy and relevance are essential. Intelligence that’s inaccurate or incomplete, or understood too late to be acted on, can be virtually useless.
- Detect and Prevent Abuse of Prescription Drugs
Spot patterns of prescription drug abuse, addiction or criminal activity, and protect at-risk patients.
- Detect and Prevent Fraud Before Claims Are Paid
Using its breadth of insurance expertise, SAS takes an enterprise approach to fraud detection and prevention by delivering an industry leading software solution either on-site or via the cloud.
- Detect and prevent medicaid fraud and improper payments to improve your state budget
With SAS, state governments can uncover fraudulent provider Medicaid claims and claims overpayment at the transaction or patient level, while uncovering fraud perpetrated by members of criminal networks. The SAS Advanced Analytics Lab for State and Local Governments solution addresses all aspects of the Medicaid program, including: eligibility and enrollment, managed care oversight, post-payment detection and recovery of improper payments, and pre-payment identification and prevention of improper claims.
- Detect Nontechnical Loss Accurately and Efficiently to Reduce Energy Theft
Thwart energy theft by detecting suspicious activity and hidden relationships in big data.
- Find complex tax evasion schemes with advanced analytics
SAS helps governments around the world protect their revenue streams by applying advanced analytics to vast amounts of tax data – uncovering the most egregious and pervasive cases of fraud and noncompliance.
- How can Medicaid Fraud Control Units use data mining to support more efficient and effective investigations? Thanks to a new federal rule, MFCUs no longer have to rely on the Medicaid agency for data mining and analytics. Now they can implement their own data mining solutions to automatically identify high-value cases, quickly and accurately assess and prioritize leads, and streamline the investigation process. Because a waiver program provides federal matching dollars to cover the majority of costs, state MFCUs can implement the data mining and analytics program at a minimal cost.
- How can we best detect, prevent and combat fraudulent activity in health care? The industry-leading SAS Fraud Framework gives you the ability to develop a cohesive strategy for managing health care fraud with comprehensive detection and alert generation, alert management capabilities, social network analysis, case management capabilities and advanced data and text mining.
- How can we better identify and prevent fraud in the workers' compensation program? Identifying potential fraud cases for in-depth evaluation so investigative resources can be used efficiently is paramount. We approach the problem by providing software and services to help you manage a deluge of new data, transform data into strategic insight, uncover more fraud than ever before and improve investigator efficiency.
- How can we comply with FATCA, while minimizing operational costs and treating our customers fairly? To manage the complexities of integrating and mapping data to ensure criteria for US indicia requirements are processed and reviewed to meet regulatory requirements, SAS integrates core components of its SAS Financial Crimes Suite for organizations to comply with FATCA and prevent violations, and as regulations evolve, to expand capabilities.
- How can we detect and prevent first-party fraud? Few banks have a good understanding of customer behavior across multiple accounts and channels. Often this is due to a lack of analytical tools that could be used to analyze customer data to spot trends and suspicious behavior. SAS approaches the problem by delivering software and services to help you gain a holistic view of fraudulent activity.
- How can we detect and prevent illicit activity from the highest-risk individuals and entities? Ensure the highest levels of compliance while reducing false positives and improving the efficiency of investigations
- How can we implement a risk-based anti-money laundering program that addresses our unique risks? When it comes to AML compliance, SAS knows that one size does not fit all. Yet, small to midsized financial institutions are just as vulnerable to fraud as larger institutions. We approach the problem by delivering software and services to help you take a fully integrated approach to money laundering detection, address emerging risks effectively and boost productivity.
- How can we implement a risk-based anti-money laundering program that addresses the unique risks of credit unions and community banks? SAS delivers customizable and cost-effective software and services to help credit unions and community banks address emerging risks quickly and effectively, and boost productivity.
- How can we make sure that our anti-money laundering efforts are keeping up with regulatory requirements? Banks seek end-to-end AML capabilities that will help them integrate data and knowledge about suspicious activity across the enterprise. We approach the problem by delivering software and services to help you provide unmatched depth of analysis in your AML program, guard against system obsolescence.
- How can we more effectively and proactively combat enterprise financial crimes? Although most banks have fraud detection systems in place, such systems typically provide reactive, after-the-fact analysis of questionable transactions – an approach that comes too late to give any real protection from loss. SAS approaches the problem by delivering software and services to help you enhance information credibility, incrementally detect fraud and reduce false positives and find fraud faster.
- How can we proactively manage claims to prevent millions of dollars in fraud losses? This solution brief focuses on SAS capabilities for suspect claims detection in the manufacturing industry.
- How can we reduce ACH and wire fraud losses while lowering associated IT and staffing costs? As business customers adopt more electronic payment vehicles, the ongoing prevalence of ACH and wire fraud will require constant vigilance and a range of fraud-fighting tools. SAS approaches the problem by delivering software and services to help you enhance information credibility, better monitor behavior to detect fraud and reduce false positives, and find ACH and wire fraud faster.
- How do we detect fraud, waste and abuse to increase workforce program integrity and restore public trust? State labor and workforce agencies are tasked with enforcing compliance across multiple programs, including unemployment insurance (UI), workers’ compensation,and wage and hour. Due to tough economic times and increasingly voluminous and fractured data sets, agencies must be certain to use their limited enforcement and education resources wisely.
- Identify high-risk travelers faster and more accurately through better analysis of PNR data
SAS offers a broad PNR data system for border management and security that supports continuous management and evaluation of high-risk passengers based on their pattern of activities, watch lists and other data while helping to expedite the smooth movement of legitimate travelers. SAS® encompasses data management, watch-list processing, entity resolution, risk assessment and investigation management using big data processing tools, advanced analytics, machine learning and artificial intelligence.
- Identifying High-Risk Travelers and Cargo While Expediting Legitimate Travelers and International Trade
Management of borders and of movements of people and goods has long been a major political, economic and security issue in many countries. The combination of economic globalization and technological advances has made the mass movement of people and goods easier and quicker.
- Keep children safer with advanced analytics
Discover how advanced analytics can improve caseworker effectiveness and enhance child well-being.
- Modernize your procurement process to maintain its integrity and reduce costs
SAS for procurement integrity uses automation to accelerate the process and free up valuable resources for more consistency. By bringing together data from disparate external sources, you gain better situational awareness to make quick decisions about whether to stop invoices, payments or purchase orders. And through detection of the most obscure instances of error or abuse, we help you reduce disruption and delays for the most low-risk items so there is minimal impact on customer service.
- Payment integrity: Predict fraud and detect loss to improve your medical loss ratio
SAS is the only vendor to combine three disciplines -- behavioral analytics, claim analytics and clinical targeting -- into a comprehensive payment integrity solution available through multiple deployment options (including cloud for a fast implementation).
- Reduce card fraud, lower costs and increase customer confidence
Many fraud detection systems use reactive analysis of questionable transactions after they’ve occurred. This methodology doesn’t reduce the vulnerability or lessen the costs of fraud loss. SAS approaches the problem by delivering software and services to help you score 100 percent of transactions on demand, in real time; better understand customer behavior; and take into account all related activity when making a fraud decision.
- Reduce online fraud losses while minimizing impact to customer experience
Banks need a way to uncover fraudulent transactions while maintaining a positive, productive customer experience. SAS Fraud Management helps detect fraudulent activity early by using situational analysis to spot suspicious activity.
- Reduce payment fraud losses while lowering associated costs
SAS provides a bank’s best defense against new opportunities for payment fraud – detect suspicious activity and hidden relationships in vast amounts of daily transactional data.
- Take a Proactive Approach to Fighting Improper Payments, Fraud, Waste and Abuse
Learn how SAS helps governments fight improper payments, fix poorly designed processes and detect fraudulent activity across enormous amounts of operational data.
Government Programs
- Combat security threats and crime through improved use of reliable and timely intelligence.
The fight against terrorism, crime and other activities that threaten the lives, property and freedom of states and their citizens increasingly depends on the quality of the intelligence available. In particular, intelligence has played a vital role in detecting and thwarting planned terrorist attacks. For these situations, speed, accuracy and relevance are essential. Intelligence that’s inaccurate or incomplete, or understood too late to be acted on, can be virtually useless.
- Creating a Comprehensive Child Welfare Information System That Works
The Administration for Children and Families (ACF) has issued a new regulation: the Comprehensive Child Welfare Information System (CCWIS), which allows title IV-E agencies to determine the size, scope and functionality of their information systems that collect data from a variety of sources and service providers. The regulation also gives agencies more latitude when selecting development and technology approaches. But the time to act is now, as ACF’s two-year transition period ends on July 31, 2018. How will your agency proceed to achieve compliance? This solution brief discusses the SAS approach: delivery of a modern CCWIS that ensures data quality, simplifies data integration, enables advanced analytics and increases operational efficiency rather than hindering it.
- How can we ensure a safe and efficient transportation system with accountability, workforce efficiency and environmental sustainability? State DOTs are responsible for delivering a safe, reliable and accessible transportation system with minimal environmental impact. For a system challenged with increasing mobility demands, poor transportation infrastructure decisions can contribute to expensive impacts – economical, environmental and societal, including injury and death. SAS helps state DOTs integrate and analyze data quickly and effectively to provide safe and reliable transportation systems in a fiscally and environmentally responsible manner.
- How can we manage risk and subsurface uncertainty in upstream assets?
To examine the exploration and exploitation projects in their current expenditure portfolios,companies must be able to quickly rescore internal rates of return while resetting underlying hydrocarbon reference pricing and assumptions based on development costs. This requires risk re-evaluations, improved risk controls and new risk management scenarios, all of which demand improved modeling capabilities. Production curve optimization is also necessary to ensure that maximum recovery is achieved for every well and reservoir.
- How do we implement taxpayer compliance strategies that optimize our resources and maximize voluntary compliance? SAS helps you obtain a holistic view of taxpayers through data integration, analysis and management. With a single, comprehensive view of data across departments, functions and agencies, you can better understand taxpayer behavior and identify collection opportunities.
- Modernize your procurement process to maintain its integrity and reduce costs
SAS for procurement integrity uses automation to accelerate the process and free up valuable resources for more consistency. By bringing together data from disparate external sources, you gain better situational awareness to make quick decisions about whether to stop invoices, payments or purchase orders. And through detection of the most obscure instances of error or abuse, we help you reduce disruption and delays for the most low-risk items so there is minimal impact on customer service.
- Quickly and effectively manage information for basic users, supervisors, intelligence professionals and analysts
SAS for Law Enforcement is a fully customizable solution capable of integrating, processing and analyzing large volumes of information that promotes best practice, combines accessibility with security, and integrates with SAS advanced and predictive analytics.
- Share information rapidly, effectively and securely
SAS enables law enforcement and security agencies to share information in a fast and effective way by providing them with a single, holistic solution that avoids the complexities of deploying and managing multiple systems.
- Transform health care in your state: Improve care delivery and contain costs with deeper population insights
SAS helps states unify and understand their massive volumes of data so they can increase transparency and improve population health through better access to care, quality of care and cost control.
High-Performance Analytics
- Gauge Player Value and ROI for Your Team More Accurately Using Analytics Harness all types of data to create a centralized player hub that provides rapid insight into players and games.
- How can we optimize network investments and transform the customer experience? Optimize your network investments by using existing network data to improve capacity planning, lower costs and deliver significantly better customer experiences.
- How can we visually explore all our data and make analytical insights available to a broader class of users? Using SAS Visual Analytics, insurance companies of any size can get lightning-fast insights through visual data exploration, robust reporting and flexible information sharing.
- How can we visually explore all our data assets and make analytical insights available to a broader class of users? Using SAS® Visual Analytics, communications service providers of any size can get lightning-fast insights through visual data exploration, robust reporting and flexible information sharing.
Merchandising
- How can we fulfill demand by getting the right merchandise to the right stores and channels at the right time? All retailers need a sophisticated solution driven by analytics and automation to better allocate merchandise and optimally manage the distribution of inventory across retail outlets. We approach the problem by delivering software and services to help you perform demand-based allocations, maximize sales, increase productivity and more.
Performance Management
- How can casinos increase the efficiency and effectiveness of sustainability efforts? Sustainable business practices are rapidly gaining visibility and importance in the gaming industry. In addition to new regulations governing sustainability practices, patrons increasingly demand that casinos share their commitment to the environment.
- How can hotels increase the efficiency and effectiveness of sustainability efforts? Sustainable business practices are rapidly gaining visibility and importance in the hospitality industry. In addition to new regulations governing sustainability practices, guests increasingly demand that hotels share their commitment to the environment.
- How can IT control costs, align resources with operations and strategy, and justify IT chargebacks to business users? CIOs and business unit managers need to have meaningful conversations about how to best reduce and control costs while still providing the service levels required to keep the business running and growing. SAS approaches this problem by providing software and services to help you justify specific IT services, align IT resources and costs to the business strategy, and create a bridge between IT and business users.
- How can we align decision making throughout the bank with our economic capital estimates? Financial services institutions need to effectively manage their capital while recognizing the collaboration required between the risk management and finance functions at the enterprise level. However, existing processes are relatively slow and unable to react quickly enough to changes in current business conditions. SAS approaches the problem by delivering software and services to help you with this issue.
- How can we attract new, profitable customers and retain our existing ones? SAS gives you a complete picture of customer behavior at every touch point, including acquisition and renewal, to maximize profitability throughout the customer life cycle.
- How can we gain a thorough understanding of what is driving our performance and risk? SAS delivers intelligent scorecarding to improve efficiency, accuracy and speed, whether your scorecard is tactical or strategic. What’s more, the SAS solution also integrates with other SAS solutions to provide additional, proven insights on risk, cost, customers, quality, suppliers, employees, IT and the environment.
- How can we gain an understanding of the true cost and profitability of our products, customers and processes? Standard cost systems that allocate indirect expenses based on broad averages don't reveal which aspects of your business operations are driving customer and product profitability. SAS approaches the problem by delivering software and services to help you understand the profitability of each product, channel, customer, or customer segment; manage profitability as a performance metric; and know which customers to target for cross-selling and up-selling.
- How can we gain thorough understanding of what is driving our performance and risk? Create a data-driven organization that acts on facts, not intuition. Most organizations have mountains of data, thousands of metrics and hundreds of key performance indicators (KPIs), but many only track indicators that are easy to obtain,but not necessarily relevant. That translates into too much "noise" and not enough understanding about how, why or if those metrics support strategic outcomes.
- How can we generate forecasts that quickly improve resource allocations and business decisions under changing conditions? Proper and agile resource allocation requires sound financial management coupled with accurate financial forecasting, incorporating the tools, technologies, software, services, processes and best practices appropriate to the task. SAS approaches the problem by delivering software and services to help you access actual and planning data on demand and gain confidence in the accuracy of your financial planning process.
- How can we identify quality issues sooner to reduce scrap and rework? Improve quality while containing or even reducing costs
- How can we measure and track program performance more effectively? This solution brief covers the topic of performance management in government. It includes a brief discussion of the capabilities SAS provides to address the issue, along with an anonymous case study.
- How can we measure, track and improve our performance more effectively? Ongoing financial constraints force health care providers to make tough decisiions about the funding of priorities and restructuring of operations.
- How can we minimize labor cost and maximize profitability without sacrificing service levels? Labor is the largest variable cost for casinos. Managers struggle to keep labor costs down and profits up. While it’s tempting to cut staff to reduce costs, service quality suffers when the property is understaffed, and no manager wants to get caught short-handed.
- How can we plan for the right skills at the right times and locations to address anticipated program demand? This solution brief explains how the federal government can use predictive workforce planning to improve human capital strategy.
- How can we proactively manage claims to prevent millions of dollars in fraud losses? This solution brief focuses on SAS capabilities for suspect claims detection in the manufacturing industry.
- How can we understand our true costs and cost drivers to maximize financial outcomes? With the impending shift to outcomes-based reimbursement, understanding costs and cost drivers is more important than ever before. Health care providers need to gain an understanding of the true costs and cost drivers of the patient care delivery chain in order to find the path to patient profitability.
- Improve Military Personnel Planning with Analytics
Lower training costs, boost recruitment efforts and retain your highest performers with a comprehensive military personnel solution from SAS.
Risk Management
- Aggregate your risk data across geographies and portfolios to enable better business decisions
Gain a holistic view of risk to minimize losses and uncover new, profitable opportunities.
- Deploy a Robust, Transparent IFRS 9-Compliant Process on a Common Analytics Platform
Learn how to deploy a robust, transparent IFRS 9-Compliant process on a common analytics platform.
- Efficiently Achieve CECL Compliance with a Robust, Controlled Analytics Platform
The new US accounting standard for loss reserving – current expected credit loss (CECL) – greatly increases the complexity of the allowance estimation process and raises the overall loss reserve requirement, which will directly affect profitability and capital. Are you ready to comply? As explored in this solution brief, this will require integrating risk and finance; building, testing and managing new models; and managing complex data and model risk. SAS can help by providing an open, modular solution for CECL as part of an analytics platform that also supports other risk processes. Use it to quickly deploy a robust, transparent CECL compliant process.
- Estimate expected credit losses for IFRS 9/CECL compliance using a streamlined, end-to-end process
SAS provides a comprehensive, modular platform that supports the full IFRS 9/CECL ECL calculation process, from modeling, governance, data management and impairment estimation to accounting posting, reporting and forecasting.
- How can our internal auditing function provide education, assurance and insight beyond annual auditing plans? To overcome such challenges, internal auditing departments must use automated, well-defined, controlled and documented procedures to assess the adequacy of internal controls, quickly detect and report all violations, and ensure that business units take timely and appropriate corrective actions when the need arises. SAS approaches the problem by providing software and services to help you: support a true risk-based approach to internal auditing, measure performance across the enterprise and save valuable auditor time.
- How can we accurately assess our counterparty credit risk exposure to satisfy both regulatory and business requirements? Counterparty credit risk management practices are really an institution’s first line of defense, particularly against the systemic risk that newer, alternative financial instruments pose to the world’s financial systems. SAS approaches the problem by delivering software and services to help you access all relevant data, embed stress testing into your risk management framework and more.
- How can we accurately measure and track our risk exposure on an ongoing basis?
Adopting a consistent, transparent approach to risk assessment is critical. You also must ensure that staff members are well-informed, with a single point of access to and sufficient training on all laws and regulations that affect their areas of the business. SAS approaches the problem by providing software and services to help you improve the quality of your GRC data, identify potential risk exposures early and evaluate risk exposures holistically.
- How can we align decision making throughout the bank with our economic capital estimates? Financial services institutions need to effectively manage their capital while recognizing the collaboration required between the risk management and finance functions at the enterprise level. However, existing processes are relatively slow and unable to react quickly enough to changes in current business conditions. SAS approaches the problem by delivering software and services to help you with this issue.
- How can we approach compliance and policy management more consistently and effectively? Adopting a unified, transparent and consistent approach to compliance and policy management – one that lets you manage policies throughout their life cycles – is critical. SAS approaches the problem by providing software and services to help you define and visualize your entire GRC environment, continuously monitor policies and processes, and manage process and procedure modifications.
- How can we assess initial credit risk and manage ongoing credit risk performance? With SAS, organizations can perform application and behavioral scoring to assess and control risk within existing consumer portfolios. Through enterprise data access and collection, as well as predictive analysis, SAS gives you a better understanding of the specific risk characteristics and subsequent attributes that lead to delinquency, default and, ultimately, bad debt.
- How can we develop and deploy credit risk models faster? The credit decisions you make are highly dependent on the models you use to make them. The challenge is to develop accurate credit risk models that you can get into production quickly and update frequently so that your decision engines can correctly decision loans.
- How can we efficiently improve financial transparency and accountability? Only SAS gives users access to the right data, the tools to analyze and transform data into meaningful information and the ability to report on that information. The end result is greater transparency, better accountability and increased effectiveness.
- How can we ensure a level of data quality that meets the specific needs of supervisory reporting? For many insurers, reporting is the final hurdle to compliance, and Solvency II will only add a significant burden to the workload of an already heavily regulated industry. SAS approaches the problem by delivering software and services that can help you fully comply with Solvency II reporting requirements, lower your total cost of ownership and ensure transparency across the entire process.
- How can we ensure Solvency II compliance while reducing our risk and increasing stakeholder confidence? Solvency II is a fundamental review of the capital adequacy regime for the European insurance industry. Solvency II replaces the current prudential regulation with risk-based capital requirements based on the economic value of the total balance sheet.
- How can we ensure that our fair lending compliance efforts satisfy heightened regulatory scrutiny? Fair lending information that used to take a top 10 lender three to four days to gather is now available on demand using SAS®.
- How can we ensure that we are compliant with Solvency II data requirement regulations? SAS Data Management provides a single environment of solutions, tools, methodologies and workflows that can help insurers comply with Solvency II regulatory requirements while also meeting the needs of the business by managing data as a valued asset, driving both core operational processes and strategic decision making.
- How can we gain a comprehensive understanding of the risks we face? Major concerns over the shortcomings of current approaches to risk are prompting significant change, with many banks conducting – or planning to conduct – a thorough overhaul of their risk management practices. Key areas of focus are the strengthening of risk governance, deeper integration of risk within the lines of business, improvements to data quality and availability and moving toward a firmwide approach to risk.
- How can we integrate risk management throughout the enterprise? Only SAS enables you to perform enterprise risk management with an open, flexible and extensible means of measuring and managing the risks that affect your business in a way that best matches your needs.
- How can we manage our risk and meet regulatory requirements across multiple jurisdictions? While risk management has always been a core banking function, regulators in the past have permitted individual banks to develop their own risk methodologies. Basel II is changing this by imposing minimum methodology standards and increasing the breadth of regulatory supervision.
- How can we maximize returns from our collection efforts? The impact of existing economic factors and the growth of bad loans mean that banks and other lending institutions must be as competent in their collections efforts as they were in initiating loans during the economic expansion that occurred prior to the crisis. Financial institutions have responded to rising loan delinquencies and charge-offs by increasing their traditional collections capacity and efforts.
- How can we more effectively manage our liquidity risk in challenging times? The global financial crisis magnified the importance of liquidity management and illustrated the consequences of failing at managing liquidity risk. SAS approaches the problem by providing software and services that provide a centralized view of firm liquidity, analyze the effects of changes in cost and liquidity, value complex portfolios and asset classes, and more.
- How can we more proactively identify, manage and mitigate risk in federal government programs and missions? Built on the SAS Business Analytics framework, our proven enterprise risk management solution integrates comprehensive data management, powerful predictive analytics and user-friendly, self-service reporting in a complete, end-to-end solution.
- How can we plan and prioritize our collection efforts to get the best possible results? Optimizing the collections process can have a dramatic positive effect on profitability and ROI from the investment. SAS has developed a patented, custom algorithm for collections that includes innovative new approaches born from that experience.
- How can we predict future maintenance needs for travel and transportation assets? Travel and transportation companies must continually strive to balance speed, service, flexibility and service support with reducing costs and improving profits. A key part of accomplishing these objectives is to keep transportation assets – railcars, marine vessels, aircraft and ground vehicles – operating at peak performance with maximum uptime and optimal operational performance.
- How can we rapidly aggregate risk results from siloed systems across asset classes, portfolios and trading desks? From assessing balance sheet strategy, to mitigating risk across lines of business, to analyzing and recommending moves across trading positions, SAS delivers a comprehensive view of risk across all risk types.
- How can we reduce delinquencies and charge-offs in our auto loan portfolio? Optimizing the collections process can have a dramatic positive effect on your profitability while greatly improving the customer/member experience. We approach the problem by providing software and services in a SAS-hosted solution to help you reduce charge-offs and delinquencies, reduce your collections budget, establish an optimal contact policy, and access reports.
- How can we reduce delinquencies and charge-offs in our loan portfolio? Optimizing the collections process can have a dramatic positive effect on your profitability while greatly improving the customer/member experience. We approach the problem by providing software and services in a SAS-hosted solution to help you reduce charge-offs and delinquencies, reduce your collections budget, establish an optimal contact policy, and access and share reports.
- How can we use data mining and forecasting to improve collections at utilities? Every year energy and utility companies write off millions in bad debt caused by customers who don’t pay their bills. Some utilities pass those bad debts along as additional costs to rate payers who do pay their bills. For others, the losses are absorbed by the company’s shareholders. Utilities are facing increasing pressure from shareholders and regulators alike to minimize those losses, while continuing to provide services to consumers who are not likely to pay.
- How can we verify our regulatory compliance quickly and confidently? Most organizations are governed by regulations and legislation that affect the way their company and customer information is managed. Companies must comply with the laws, but maintaining external lists, tracking down false positives, verifying suspicious records.
- IFRS 17: Turning Compliance Into an Opportunity
Explore how SAS takes a comprehensive approach to accounting for insurance contracts, ensuring compliance with IFRS 17.
- Mitigate model risk and reduce model-related costs
SAS offers a complete model inventory management solution to enable governance of the full model risk management life cycle, from risk identification to risk assessment.
- Nimble risk management for a volatile energy market
Accurately assess market and credit risk for a full range of energy commodities and transaction types.
- SAS® Debt Management for Utilities In the current economic climate, more customers will struggle to pay their bills. As a result, utilities are forced to set aside ever greater sums for debt provision and write off increasing amounts of bad debt.
Supply Chain
- Demand Driven Forecasting: How can finance and operations work together to maximize inventory provisions while minimizing working capital costs? This solution brief provides a brief overview of the cross-industry issue of demand-driven forecasting and the capabilities SAS provides to address this issue, along with an anonymous customer case study.
- How can we better track and control resources and plan for contingencies across multiple domains? Only SAS offers a complete logistics and supply chain solution on the massive scale required by the DoD. Based on a proven platform that lets you derive the most value possible from legacy systems, SAS' integrated software solutions deliver: rapid, phased implementation; scalability; and world-class analytics.
- How can we identify emerging reliability problems and minimize their effect on warfighter readiness? While any reporting tool can tell you what happened, only a true maintenance analytics solution can detect emerging issues before they become costly, high-impact problems. And only SAS offers a solution specific to maintenance, reliability and field-failure analysis, with an automated workflow for identifying and acting on emerging issues, including: detection, prioritization and definition.
- How can we identify product quality problems and minimize their effect on our customers and financial liability? Warranty service has become a critical differentiator for manufacturers, and customers expect warranty claims to be handled quickly and satisfactorily. Failure to meet that expectation can dramatically erode customer satisfaction, consumer loyalty and service revenues.
- How can we identify quality issues sooner to reduce scrap and rework? Improve quality while containing or even reducing costs
- How can we improve our loss ratio by optimizing claims recoveries? Subrogation and salvage are two significant parts of the claims process that can enable insurers to recover loss costs and have a positive impact on their profitability. Minimizing missed recovery opportunities and maximizing return on lengthy subrogation investigations is a huge challenge for every P&C insurer. We approach the problem by helping you minimize the number of missed recovery cases and reduce investigation time and costs.
- How can we manage risk and subsurface uncertainty in upstream assets?
To examine the exploration and exploitation projects in their current expenditure portfolios,companies must be able to quickly rescore internal rates of return while resetting underlying hydrocarbon reference pricing and assumptions based on development costs. This requires risk re-evaluations, improved risk controls and new risk management scenarios, all of which demand improved modeling capabilities. Production curve optimization is also necessary to ensure that maximum recovery is achieved for every well and reservoir.
- How can we meet targeted service level commitments while lowering inventory costs? This solution brief addresses the issue of service parts optimization for multiple industries. It includes a brief discussion of the capabilities SAS provides to solve this issue, along with an anonymous customer proof point.
- How can we optimize smart meter deployments across our broad customer base? Meter deployments (installations) are major logistical tasks that require integrated planning across multiple utility divisions. From scheduling work orders and replenishing inventory to cleaning address databases and overseeing regulatory reporting, it takes a coordinated effort to avoid failure. These efforts are most successful when guided by analytics from planning through implementation.
- How can we predict future maintenance needs for travel and transportation assets? Travel and transportation companies must continually strive to balance speed, service, flexibility and service support with reducing costs and improving profits. A key part of accomplishing these objectives is to keep transportation assets – railcars, marine vessels, aircraft and ground vehicles – operating at peak performance with maximum uptime and optimal operational performance.
- How can we reduce inventory costs while increasing aircraft fleet readiness? Key to the profitability of any AD company is effective management of its large and complex supply chains. It is extremely important to get forecasts right, because they can greatly affect manufacturing and repair efficiencies and aircraft readiness. AD companies with supply chain forecasting challenges look to SAS to improve forecasting accuracy, improve sales and operations planning, and synchronize multivariate forecasting.
- How can we reduce loss ratios and decrease our loss-adjustment expenses? Analyzing claims data at each stage in the claims life cycle – from first notice of loss to payout – is critical for making the right decisions at the right times for the right parties. SAS approaches the problem by delivering software and services to help you detect fraudulent claims.
- How can we use social media data to detect customer issues sooner? The ability to monitor, measure and manage customer perceptions has significant impact on your ability to detect field issues, differentiate your products and increase profitability.
- Improve Grid Reliability With Predictive Analytics
Optimize costs and avoid disruptions using predictive analytics to improve grid reliability.
- Improve medical device quality and safety through post-market surveillance
SAS provides advanced analytics, visualization and reporting for post-market surveillance that help medical device companies ensure that the medical devices supplied to patients are efficacious and safe while lowering costs and strengthening regulatory compliance.
- Increase Uptime and Optimize Performance of Upstream Facilities With Predictive Analytics
Avoid unscheduled downtime and optimize maintenance and operating costs for upstream assets.
- Optimize amine gas treatment with advanced analytics
Learn how SAS helps refiners tackle the elusive challenge of optimizing amine gas treatment.