Customer Intelligence

Zaal 8 + 9

Customer Experience Power Hour 

Sandy Kirchhoff, Sr Manager Marketing Planning, Office Depot Europe
Michiel Kleijn, Customer Intelligence Solutions Manager, SAS
Hayo Baas, Customer Intelligence Solutions Manager, SAS

Fraude

Zaal 10 + 11

1Overheid: “If I spray, you stay away” 

Rienk Hoff, Programma manager, Gemeente Amsterdam

Risk

Zaal 14 A/B

Artificial Intelligence in Risk Management:
Be prepared, it is coming! 

Koen Dessens, Lead Financial Risk Practice, Deloitte
Maurits Bakker, Lead Customer Advisory Risk Practice, SAS

Platform

Zaal 18 + 19

One Analytics Ecosystem: Data science from development to governance 

Rein Mertens, Head of Customer Advisory SAS Platform
Alfredo Iglesias Rey, Senior Business Solution Consultant, SAS
Jaimy van Dijk, Data Scientist, SAS