SAS® Retail News SAS
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Staples makes it easy for customers with marketing automation »
Find out how the office superstore achieved a 137 percent ROI using SAS® Analytics for predictive modeling and customer insight, and SAS Marketing Automation to fine-tune its marketing campaigns.  
Best practices
Family Dollar uses analytics to fuel growth »
When same-store sales began to slip a few years back, Family Dollar halted expansion, committing to a three-year plan to hone merchandising, training and business intelligence. Now the retailer is back in growth mode, with plans to open 300 stores in 2011 and remodel all 6,800 locations during the next four years. Get the details in this article from STORES.
My Macy’s: the science of localization »
How do you maintain a local feel in a central organization of 810 department stores in 45 states? Macy's Executive VP Steve Nevill recently shared how the retailer (which had $23.5 billion in sales in 2009) turned localization into a science, achieving increased profitability, stock value and customer satisfaction.
Minding their business intelligence »
This article from Grocery Headquarters describes how the industry is turning to business analytics to help navigate the "new normal" of today's economy by understanding consumers' changing buying patterns, managing operations, exploring new categories and even reducing shrink levels.
The future of retail »
In this article, retail expert Lori Schafer shares six steps to success for tomorrow’s retail leaders. And be sure to check out her new book, Branded , co-authored with Bernie Brennan. 
Building better forecasts
How to forecast demand »
When a retailer wanted to know how to get better forecasts for weekly store/item demand, forecasting expert Mike Gilliland had the answer.
What management must know about forecasting »
Forecasts are never as accurate as you need them to be. Read this white paper to find out why forecasts are often wrong and how you can improve forecasting accuracy.
Events

Analytics 101
On-demand webcast
Nov. 17

National Retail Federation BIG Show
New York, Jan. 9-12, 2011 

SAS Global Forum
April 4 - 7
Las Vegas
Resources
The State of Personalization in Retail: Benchmark 2010 »
According to the latest research from RSR, "personalization" is rapidly becoming the defining experience on the Web, setting customer expectations for the relevancy of their interactions with retailers and brands across all channels. But how well are retailers keeping up? Which areas are priorities for investment? Find out now. 
Tailor local market assortments with intelligent clustering for retail »
What if you could ensure your customers are offered the right product range with tailored local-market assortments built for ideal store clusters? Now you can, using data derived from actual customer demand.
Size optimization drives results for retailers »
Read this fact sheet to find out what size optimization can do for you and see what it's already doing for Charming Shoppes, the parent of Lane Bryant, Fashion Bug and Catherines.  
Social media resources
Twitter 101 »
The SAS retail and analytics teams are getting the hang of making instant updates in 140 characters or less on Twitter. Learn along with us: watch Twitter 101, create an account, follow us @SASRetail and @SASanalytics, and we’ll follow you back. 
Visit SAS on Facebook »
Check out the SAS Analytics page on Facebook and find how to make the most out of one of your greatest assets: data.
Top 10 things you can do with social media analytics »
By now, most companies have realized the importance of listening and engaging in social media conversations about their brands. Ready to jump in? Here are 10 things you can do, from protecting your brand to creating a better customer experience.
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