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SAS® Retail News SAS
Third Quarter 2012 www.sas.com  |  subscribe  |  unsubscribe
Chico’s extends customer insights with social media analytics »
Find out how Chico's is uncovering sentiment about its brand across Facebook, Twitter, YouTube, blogs and more – and the positive business impact.
Innovative retailing
Bringing fireworks to customer relationships »
How do you turn first-time customers into lifetime customers? Diana McHenry explains.
Macys.com personalizes digital shopping strategies »
Armed with a "mind-blowing" amount of data and high-performance analytics, macys.com achieves real-time personalization across channels.
Paint a picture with visual analytics »
STORES unveils how retailers can now process billions of rows of data and create visual reports in a matter of seconds.
Nine management lessons from Tesco »
Terry Leahy, former CEO of Tesco, shares the nine principles that fueled one of the most remarkable comebacks in retail history. During his tenure, Tesco grew from being half the size of its two biggest competitors to six times the size of either of them. Now, Tesco is the third largest retailer in the world. 
Customer analytics
US Marine Corps Exchange tackles merchandise planning, price optimization »
The MCX will use SAS retail analytics to improve merchandise and assortment planning, and increase profits.
Intelligent customers demand customer intelligence »
What is stopping organizations from meeting the expectations of  the intelligent customer? This post from Camille Bauman will help you bridge the gap to meet and exceed customers' expectations.
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Grocery analytics
What’s next for grocery? »
Find out the benefits of social and mobile, learn about new technology for pricing, assortments and more in this new (free!) eBook from Retail Touchpoints.
Shopping carts will track consumers' every move »
New shopping carts equipped with computers and GPS are on their way. Martin Lindstrom takes us into the lab for a behind the scenes look at the prototype — and at what you'll be able to do with this new source of data.
Suggested reading
Retail Analytics: The Secret Weapon »
This new book on retail analytics by Emmett Cox delivers the inside scoop on boosting sales through spot-on analytics. Practical guide includes real-world examples, how-tos and more.
Cross-channel marketing
Cross-channel comes of age »
This year's RSR research report on multi-channel retailing reveals that cross-channel shoppers are increasingly just looking. What's a retailer to do? Download the report to find out.
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