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Standing Out

Rethinking brand differentiation for competitive advantage

About this paper

This ANA (Association of National Advertisers) e-magazine, sponsored by SAS, is a collection of three insightful articles centering on your brand, your customers and your data – and how understanding your customer through analytics is the key to improving all three areas. Standing Out: Rethinking brand differentiation for competitive advantage is the first article, which takes a look at what some of the most successful brands do right, and a list of mistakes not to make. Redefining Performance for the 21st-Century Brand, explores the 4 C’s of a customer-centric brand. The third article highlights Macy’s.com and how the organization uses analytics to better engage customers and improve profitability, followed by 5 steps for getting the most out of your data.

About SAS

SAS is the leader in analytics. Through innovative software and services, SAS empowers and inspires customers around the world to transform data into intelligence. SAS gives you THE POWER TO KNOW®.

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