SAS | The Power to Know
Blue radiance
cq5dam.thumbnail.319.319
White Paper

Customer-Centricity Drives Successful Omni-Channel Retailing

Insights from a webinar presented by Retail Systems Research (RSR) and SAS

About this paper

It isn't easy for retailers to align around customers and brands rather than sales channel, but the effort is worth it. Cross-channel shoppers are significantly more profitable than single-channel customers – 38 percent more profitable this year versus last, according to Retail Systems Research (RSR). In a SAS-sponsored webinar, Nikki Baird of RSR joined Wilson Raj of SAS to discuss the "Five Cs" of marketing, why the sales funnel is obsolete, how to capture the "haggling data" for the softer side of purchase decisions and how to keep your insight-driven marketing from being "creepy."

About SAS

SAS is the leader in analytics. Through innovative software and services, SAS empowers and inspires customers around the world to transform data into intelligence. SAS gives you THE POWER TO KNOW®.

Have a SAS profile? To complete this form automatically Sign In

*
*
*
*
 
*
 
 
  Ya, saya ingin menerima email dari SAS Institute Inc. dan afiliasinya tentang produk dan layanan SAS. Saya mengerti bahwa saya dapat menarik persetujuan saya kapan saja dengan mengeklik tautan tolak (opt-out) dalam email.

Semua informasi pribadi akan ditangani sesuai dengan Pernyataan Privasi SAS.

 
 

Back to Top