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Consumer Engagement in the Post-Reform Era. Payer Strategies for Engaging Members

About this paper

Payers increasingly are getting involved in their members’ health—even going so far as to track their every step. Consumers no longer think of “the insurance company.” Instead, they consider it “my insurance company.” In this special report, FierceHealthPayer spoke with leading experts on what makes consumer engagement more than just a fad and how payers can use it as a long-term strategy to reduce risk and cut costs.

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