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Using Analytics to Uncover Claims Errors and Fraud

About this paper

Fraudulent warranty claims raise costs for manufacturers and negatively affect customer satisfaction. To combat the problem, manufacturers can integrate traditional business rules with anomaly detection, advanced analytics and social network analysis to automatically score each claim, customer and service provider. This paper shares insights from the webinar Claims Detectives: Using Analytics to Arrest Errors and Fraud. Learn how using a hybrid analytical approach to uncover claims errors and fraud can deter unethical behavior, identify training issues, enhance customer satisfaction and service provider relationships, and improve product quality and reliability.

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  Igen, szeretnék alkalmi emaileket kapni a SAS Institute Inc.-től és leányvállalataitól a SAS termékeiről és szolgáltatásairól. Tudomásul veszem, hogy beleegyezésemet bármikor visszavonhatom az emailek Leiratkozás linkjére kattintva.

A személyes adatokat a SAS Adatvédelmi Nyilatkozatának megfelelően kezelünk.

 
 

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