Leading utility improves collections through predictive analytics

Big data analytics case study among highlights of Analytics 2013 conference in October

Analytics help generate successful options for utility customer-payment arrangements. Presenting at the industry-leading Analytics 2013 conference Oct. 21-22 in Orlando, Fla., Southern Company will highlight how it improves its understanding of the residential customer base by analyzing big data. Southern Company has been the top-ranked utility for financial soundness among Fortune magazine's "World's Most Admired Companies" four years in a row.

"SAS is sponsoring Analytics 2013, where more than 1,000 analytics experts will gather to share research, technologies and best practices," said Alyssa Farrell, SAS Global Marketing Manager for Energy and Utilities. "At the event, Southern Company Manager of Customer Analytics Chris Nickerson will share the kinds of insights that help guide decisions in collections, an important yet complex aspect of customer service."

"SAS has worked with customers in many industries to increase efficiency and optimize returns in the revenue-collection arena. SAS combines robust data management and analytical tools with best-practice understanding, insight and analytical approaches."

Read the white paper Analytic Strategies for the Customer-Centric Utility to explore the outreach and operations strategies that can transform how utilities view customers and provide opportunities to boost return on analytic investments.


A propos de SAS

SAS, leader mondial des solutions de business analytics, est le plus important éditeur indépendant du marché du décisionnel. Ses solutions innovantes aident ses clients -sur plus de 75 000 sites dans le monde- à améliorer leurs performances et à produire de la valeur en prenant rapidement les meilleures décisions.

SAS est implanté sur le marché de l’Afrique francophone depuis plus de 10 ans. La filiale Marocaine constitue pour SAS un Hub régional en support à l’ensemble des pays de l’Afrique francophone. Les organismes et entreprises des pays francophones du Maghreb, de l'Afrique de l'Ouest et de l'Afrique Centrale bénéficient d'un support commercial dédié les aidant à évaluer et réaliser leurs projets.

Editorial contacts:

Back to Top