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Solution Briefs

Learn how SAS can address your specific business issues.

Banking

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Casinos

Communications

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Consumer Packaged Goods

Defense & Security

Government

Health Care Providers

Health Insurance

Higher Education

Hotels

Insurance

K-12 Education

Life Sciences

Manufacturing

Media

Oil & Gas

Retail

Travel & Transportation

Utilities

 

Analytics

Business Intelligence

Clinical R and D

  • Analyzing real-world data: Generate new scientific insights to increase patient and medical product understanding

    Gain fast and deep insights from real-world data.  
  • How can I use analytics to reduce our readmission rates? SAS for readmission analytics supports health care providers in both the prediction and prevention of avoidable readmissions, thereby improving patient health and system profitability. With SAS, you can prioritize resources for the greatest impact in reducing avoidable readmissions, understanding clinical and nonclinical factors affecting readmissions, and assessing the financial impact of employing resources to reduce these rates.
  • How can we maintain both quality care and patient safety? The World Health Organization reports that medical errors affect at least one in 10 patients who receive health care in facilities that are well-funded and technologically advanced each year. That translates into tens of millions of injuries and deaths annually, and billions of dollars in additional medical expenses. In the US alone, more than 100,000 die every year from preventable medical errors.
  • How can we reduce costs and provide members with the very best health care? Chronic illnesses such as diabetes, congestive heart failure, depression and asthma account for the majority of US health care expenditures and play a major role in rising health care costs through hospitalizations, emergency room visits, poor medication compliance and deviations from treatment plans. However, such illnesses could also be managed – and real cost savings achieved – if care management resources were employed to ensure that those at risk take the appropriate steps at the right time.
  • How can we use text analytics to reduce patient injuries? Injuries related to accidents or treatments received during hospitalization can cause deaths, prolong stays, extend treatments and increase health care costs. SAS helps you automate manual records review, ensure thorough evaluation of all patient records and reveal new medical insight.

Customer Intelligence

  • Harness audience data to minimize churn and grow content viewership and ad revenue

    Cable and satellite providers face huge challenges trying to grow revenue, ARPU, and their subscriber bases. What will differentiate market winners from losers is their ability to harness big data analytics. This solution brief discusses how SAS® advanced analytics enables companies to consolidate and analyze customer data sets to gain deeper insights into how customers consume content and uncover new ways to boost engagement and retention.
  • How can casinos turn online conversations into meaningful information? Word of mouth has always been the most influential marketing for hospitality companies. With the advent of social media, word of mouth is now a global conversation where opinions travel as fast as they are formed. Good or bad, accurate or misinformed – your guests’ opinions are broadcast on social networks, microblogs, video-sharing websites and message boards for the world to see. It is time for you to join the conversation and, more importantly, turn social data into meaningful, usable information.
  • How can grocers gain customer insights and deliver personalized promotions? SAS' advanced analytics and retail software provide grocers an understanding of what consumers buy and why, and what motivates them to stay or leave. It enables effective segmentation based on lifestyle, lifetime value and shopping behavior.
  • How can hotels turn online conversations into meaningful information? Word of mouth has always been the most influential marketing for hospitality companies. With the advent of social media, word of mouth is now a global conversation where opinions travel as fast as they are formed. Good or bad, accurate or misinformed – your guests’ opinions are broadcast on social networks, microblogs, video-sharing websites and message boards for the world to see. It is time for you to join the conversation and, more importantly, turn social data into meaningful, usable information.
  • How can marketing best link actions to maximize its cross-business impact on the organization? Today’s marketers are increasingly looking to technologies and new processes to manage the complexities associated with marketing – from better understanding customer needs, to synchronizing channel interactions, to simply putting reports in the hands of the right people. We approach the problem by helping you understand the financial impact of every marketing activity, eliminate bottlenecks and resource constraints in getting information to decision makers, and make marketing more profitable and predictable.
  • How can marketing ensure that it always takes the best action to achieve organizational goals while meeting customer needs? To keep customers' attention, companies need to lay a foundation for a customer-first approach, with solutions designed to grow more sophisticated along with the organization. SAS approaches the problem by providing software and services to help you know witch offer is most likely to increase customer value during each interaction, create and adjust campaigns visually, and unify your marketing efforts across all customer touch points.
  • How can we acquire, retain and manage the health of individual consumers? SAS offers an innovative, modular set of solutions that provide health care organizations a competitive edge in the new consumer marketplace. Assemble, integrate and prepare the right data as a foundation for consumer analytics.
  • How can we attract new, profitable customers and retain our existing ones? Financial institutions increasingly have to behave like multichannel retail merchants by focusing on ways to expand into new markets, gain customers, keep them and maximize the profitability of each relationship.
  • How can we best apply the knowledge we glean from online conversations? With so much data and increasing customer expectations, marketers need to quickly eliminate noise and focus on customers, segments and offers that will generate the most profitable growth opportunities. Precision, speed and fact-based action is required. We approach the problem by providing software and services to help you accumulate knowledge about relevant customer conversations, tailor topics to your critical business issues and allow analysts to dig deeper into online conversations.
  • How can we better allocate marketing funds to maximize revenue and profitability? By better allocating budget dollars, overall profitability goes up. Analytical insights (i.e., marketing mix models and direct response models) and business simulation capabilities empower users to take full advantage of their marketing investments by determining the best mix for maximizing profit.
  • How can we convert customer clicks into revenue? In order to truly understand what happens when customers visit your Web site, you need detailed information about how they are using the site, along with other information that describes those customers in greater detail.
  • How can we create a more customer-centric communications strategy? In this information age, your customers expect you to know them. Even with all the paperwork, teller visits and online bill payments, they expect you to understand the total relationship, regardless of touch point. Customer service is only part of the larger picture, however.
  • How can we drive organic growth through cross-sell and up-sell opportunities? Establishing a repeatable, closed-loop marketing and sales process is essential to increasing both net-interest and non-interest income, as well as improving profitability and return on assets. But most banks spend more time planning how to market their services than actually marketing them.
  • How can we gain superior sales and marketing insights? SAS provides proven data management and business analytics to power sales and marketing insights – enabling you to evolve your commercial business model and deliver information to drive fact-based sales and marketing investment decisions.
  • How can we get the most value out of each inbound customer interaction? Successful organizations will be those that understand the financial importance of identifying inbound customer dialogue opportunities when they happen and reacting appropriately to capitalize on them. SAS can help you solve this problem.
  • How can we get, grow and keep our best customers? The key to acquiring – and keeping – high-potential customers lies in gathering and analyzing all your customer data in order to understand customer behavior and develop more effective marketing strategies. We approach the problem by delivering software and services to help you create a single view.
  • How can we identify quality issues sooner to reduce scrap and rework? Improve quality while containing or even reducing costs
  • How can we identify the best opportunities for profitably growing the business? The proliferation of customers, channels and available information makes it hard to focus on, understand and keep track of where true opportunities lie. Marketers must quickly eliminate noise and focus on the customers, segments and offers that will generate the most profitable growth opportunities. We approach the problem by providing software and services to help you create a 360-degree view of customers, tailor offerings and campaigns to customer needs, and understand which online channels customers prefer.
  • How can we improve customer retention rates and increase premium income? The key to improving customer acquisition and retention rates lies in gathering and analyzing all your customer data in order to fully understand customer behavior and develop more effective marketing strategies.
  • How can we improve operational discipline for our marketing tactics? To gain sustainable competitive advantage, life sciences companies must achieve operational excellence in marketing to derive maximum benefit from their marketing spending.
  • How can we increase average revenue per user (ARPU) effectively and profitably? More than ever before, CSPs must innovate by differentiating and promoting offers that customers will pay for – while controlling costs and increasing profits. They are recognizing that the means to growing customer revenue can be found within their customer data.

Data Management

Education

  • Attribute educational influence fairly using roster verification

    Accurately tie students academic growth to individual teachers with roster verification.  
  • Data Management and Analytics: Keys to Maximizing Student Literacy

    While children continue to hone their reading skills after third grade, research confirms that reading proficiently by the end of third grade is a critical milestone for future success both in school and beyond. Struggling third-grade readers continue to struggle through high school – and are four times more likely not to graduate high school than peers who are competent readers. This paper examines how states passing legislation to improve literacy, many of which are based on recommendations made by the US Business Roundtable, can use integrated data management and analytics solutions to identify at-risk students, monitor the effectiveness of interventions, track individual student and school progress, provide valuable feedback to educators and more.
  • How can we gain deeper insight into students to improve outcomes across the student life cycle? Only SAS provides comprehensive, fully integrated solutions that address the evolving needs across the institution: seamless data integration and leading advanced analytics; a customizable, end-to-end solution; stability; R&D investment; and commitment to education.
  • How can we seamlessly access, accurately analyze and easily report on research data? Endeavors in research offer researchers, students and professors the ability to analyze enormous amounts of data to uncover compelling patterns, trends or relationships that exist for innovation. In order to do this, researchers need computational and analytical solutions that are flexible enough to access and statistically analyze large amounts of data – something that most solutions cannot support.
  • How can you boost productivity and deliver increased value to internal and external customers? SAS offers superior data management, industry-leading analytics and robust reporting so you can customize a solution to advance your IR department’s capabilities. We approach the problem by providing software and services to help you integrate data across the institution, identify current and future trends for better decision making, and equip all decision makers with self-service reporting.
  • Improve student outcomes and understand school performance through data and analytics

    With the passage of the Every Student Succeeds Act (ESSA), states now have much more flexibility to develop performance goals, accountability systems and interventions for struggling P-12 schools. But programs and decisions must be data driven, assessments of student success must be accurate, and transparency is needed to drive continuous improvement. This solution brief explains how SAS® software meets these requirements by providing superior data integration, monitoring and advanced analytics; data correlations and visualizations; governance and more.　 Now you can ensure that the design your P-12 systems will get students career- and college-ready, track program and student success longitudinally, and make targeted improvements over time.
  • Improving educator preparation programs

    This solution brief discusses how few states can identify their best educator preparation programs (EPPs) and which need improvement, as determined by the student growth impact of their completers. Nor do they have insight into what makes some EPPs more effective than others. It then describes how SAS closes the loop between K-12 and EPPs by integrating a state’s massive data stores on student performance with EPP data on the state’s programs and completers. 

Fraud and Security Intelligence

  • How can we more effectively and proactively combat enterprise financial crimes? Although most banks have fraud detection systems in place, such systems typically provide reactive, after-the-fact analysis of questionable transactions – an approach that comes too late to give any real protection from loss. SAS approaches the problem by delivering software and services to help you enhance information credibility, incrementally detect fraud and reduce false positives and find fraud faster.
  • How can we proactively manage claims to prevent millions of dollars in fraud losses? This solution brief focuses on SAS capabilities for suspect claims detection in the manufacturing industry.
  • How can we reduce ACH and wire fraud losses while lowering associated IT and staffing costs? As business customers adopt more electronic payment vehicles, the ongoing prevalence of ACH and wire fraud will require constant vigilance and a range of fraud-fighting tools. SAS approaches the problem by delivering software and services to help you enhance information credibility, better monitor behavior to detect fraud and reduce false positives, and find ACH and wire fraud faster.
  • How do we detect fraud, waste and abuse to increase workforce program integrity and restore public trust? State labor and workforce agencies are tasked with enforcing compliance across multiple programs, including unemployment insurance (UI), workers’ compensation,and wage and hour. Due to tough economic times and increasingly voluminous and fractured data sets, agencies must be certain to use their limited enforcement and education resources wisely.
  • Identify high-risk travelers faster and more accurately through better analysis of PNR data

    SAS offers a broad PNR data system for border management and security that supports continuous management and evaluation of high-risk passengers based on their pattern of activities, watch lists and other data while helping to expedite the smooth movement of legitimate travelers. SAS® encompasses data management, watch-list processing, entity resolution, risk assessment and investigation management using big data processing tools, advanced analytics, machine learning and artificial intelligence.
  • Identifying High-Risk Travelers and Cargo While Expediting Legitimate Travelers and International Trade

    Management of borders and of movements of people and goods has long been a major political, economic and security issue in many countries. The combination of economic globalization and technological advances has made the mass movement of people and goods easier and quicker.
  • Keep children safer with advanced analytics

    Discover how advanced analytics can improve caseworker effectiveness and enhance child well-being. 
  • Modernize your procurement process to maintain its integrity and reduce costs

    SAS for procurement integrity uses automation to accelerate the process and free up valuable resources for more consistency. By bringing together data from disparate external sources, you gain better situational awareness to make quick decisions about whether to stop invoices, payments or purchase orders. And through detection of the most obscure instances of error or abuse, we help you reduce disruption and delays for the most low-risk items so there is minimal impact on customer service.
  • Payment integrity: Predict fraud and detect loss to improve your medical loss ratio

    SAS is the only vendor to combine three disciplines -- behavioral analytics, claim analytics and clinical targeting -- into a comprehensive payment integrity solution available through multiple deployment options (including cloud for a fast implementation).  
  • Prevent insurance application fraud to increase profitability

    Not all insurance agents play by the rules; some are gaming the system by misrepresenting or avoiding premiums, opportunistically trying to meet their next quota, or otherwise submitting fraudulent information. In an end-to-end process, SAS automation helps you better identify and review your brokers and agents and enable case management. We do this by combining accurate triage alerts to improve your true positive rate, based on a comprehensive view of your data and analytically derived scores.
  • Reduce card fraud, lower costs and increase customer confidence

    Many fraud detection systems use reactive analysis of questionable transactions after they’ve occurred. This methodology doesn’t reduce the vulnerability or lessen the costs of fraud loss. SAS approaches the problem by delivering software and services to help you score 100 percent of transactions on demand, in real time; better understand customer behavior; and take into account all related activity when making a fraud decision.
  • Reduce online fraud losses while minimizing impact to customer experience

    Banks need a way to uncover fraudulent transactions while maintaining a positive, productive customer experience. SAS Fraud Management helps detect fraudulent activity early by using situational analysis to spot suspicious activity.
  • Reduce payment fraud losses while lowering associated costs

    SAS provides a bank’s best defense against new opportunities for payment fraud – detect suspicious activity and hidden relationships in vast amounts of daily transactional data.
  • Take a Proactive Approach to Fighting Improper Payments, Fraud, Waste and Abuse

    Learn how SAS helps governments fight improper payments, fix poorly designed processes and detect fraudulent activity across enormous amounts of operational data.

Government Programs

  • Combat security threats and crime through improved use of reliable and timely intelligence.

    The fight against terrorism, crime and other activities that threaten the lives, property and freedom of states and their citizens increasingly depends on the quality of the intelligence available. In particular, intelligence has played a vital role in detecting and thwarting planned terrorist attacks. For these situations, speed, accuracy and relevance are essential. Intelligence that’s inaccurate or incomplete, or understood too late to be acted on, can be virtually useless.
  • Creating a Comprehensive Child Welfare Information System That Works

    The Administration for Children and Families (ACF) has issued a new regulation: the Comprehensive Child Welfare Information System (CCWIS), which allows title IV-E agencies to determine the size, scope and functionality of their information systems that collect data from a variety of sources and service providers. The regulation also gives agencies more latitude when selecting development and technology approaches. But the time to act is now, as ACF’s two-year transition period ends on July 31, 2018. How will your agency proceed to achieve compliance? This solution brief discusses the SAS approach: delivery of a modern CCWIS that ensures data quality, simplifies data integration, enables advanced analytics and increases operational efficiency rather than hindering it.
  • How can we ensure a safe and efficient transportation system with accountability, workforce efficiency and environmental sustainability? State DOTs are responsible for delivering a safe, reliable and accessible transportation system with minimal environmental impact. For a system challenged with increasing mobility demands, poor transportation infrastructure decisions can contribute to expensive impacts – economical, environmental and societal, including injury and death. SAS helps state DOTs integrate and analyze data quickly and effectively to provide safe and reliable transportation systems in a fiscally and environmentally responsible manner.
  • How can we manage risk and subsurface uncertainty in upstream assets?

    To examine the exploration and exploitation projects in their current expenditure portfolios,companies must be able to quickly rescore internal rates of return while resetting underlying hydrocarbon reference pricing and assumptions based on development costs. This requires risk re-evaluations, improved risk controls and new risk management scenarios, all of which demand improved modeling capabilities. Production curve optimization is also necessary to ensure that maximum recovery is achieved for every well and reservoir.
  • How do we implement taxpayer compliance strategies that optimize our resources and maximize voluntary compliance? SAS helps you obtain a holistic view of taxpayers through data integration, analysis and management. With a single, comprehensive view of data across departments, functions and agencies, you can better understand taxpayer behavior and identify collection opportunities.

High-Performance Analytics

Merchandising

Performance Management

Risk Management

Supply Chain

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