SAS | The Power to Know
Blue radiance
cq5dam.thumbnail.319.319
E-book

Storytelling in Business: The plot, the players and the path to dynamic customer engagement

A SAS Best Practices E-book

About this e-book

Take an interactive look at how a newly appointed Customer Experience Manager (CEM) navigates his quest to create an omnichannel experience. This ebook walks through steps for building a team focused on a common goal and creation of a customer journey map. You’ll see how the CEM learns about the power of story as a communication tool to share the progress and success of the omnichannel project. It includes an interactive checklist you can use to see how storytelling is working for you.

About SAS

SAS is the leader in analytics. Through innovative software and services, SAS empowers and inspires customers around the world to transform data into intelligence. SAS gives you THE POWER TO KNOW®.

¿Tiene un Perfil SAS? Para completar este formulario automáticamente Acceso Perfil

*
*
*
*
 
*
 

Toda la información personal será manejado de acuerdo al Aviso de Privacidad de SAS.

 
  Sí, me gustaría recibir de forma ocasional correos electrónicos de SAS Institute Inc. y sus afiliados sobre los productos y servicios de SAS. Estoy de acuerdo en que puedo retirar mi consentimiento en cualquier momento al dar click en la liga de opt-out de los correos electrónicos.
 
 

Back to Top