SAS Technical Support Hub

Thursday 27 August 2020 • 2pm – 4pm (GMT)

At SAS, we are passionate about service delivery, shaping our customer relationships and improving our customer’ experience.
In this session we will engage you, our partner around topics of interest in the SAS Technical Support.

Agenda


14:00 - 14:15	Overview about SAS Administrator and Partner role by Sisanda Msimang – Africa Technical Lead
14:15 - 14:30	Resources for SAS Administrators and Partners by Sisanda Msimang – Africa Technical Lead
14:30 - 14:35	Break
14:35 - 14:50	Overview about Technical Support service and polices by Mahmoud Rayan - Senior Associate Analytical Technical Support Engineer
14:50 - 15:05	Methods to open a SAS Technical Support track by Mahmoud Rayan - Senior Associate Analytical Technical Support Engineer
15:05- 15:20	Managing Tracks by Mahmoud Rayan - Senior Associate Analytical Technical Support Engineer
15:20 - 15:35	Q&A

Registration Form

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