SAS | The Power to Know
13:00 - 13:30


13:30 - 13:40Welcome Address
Desan Naidoo, Country Manager, SAS Sub-Saharan Africa
13:40 - 14:40Keynote: Learning about your Customer in a Digital Age
Alan Knott-Craig
14:40 - 15:10

The SAS perspective - harnessing big data & analytics to deliver rich customer experiences
Rene van der Laan, Director of Customer Intelligence, SAS EMEA

15:10 - 15:25Break
15:25 - 16:10

Panel: Consumer Behaviour in the Digital Age

Prof. Machiel Kruger - North West University
Anna Nascimento, Head of Customer Management, Consumer Bank, ABSA
David Cosgrave, Customer Intelligence Lead, SAS Middle East, Africa & Turkey
Jean Tranter, Head of Analytics, The Foschini Group

Moderator: Jeremy Maggs

16:10 - 16:40The SAS perspective - The future of digital and omni-channel customer engagement
Rene Van Der Laan, Director of Customer Intelligence, SAS EMEA
16:40 - 17:00Break
17:00 - 17:15Customer Engagement
Nawaal Semaar, Decision Support Manager, The Foschini Group
17:15 - 17:30The influence of POPI on Direct Marketing
David Dickens, DMASA CEO
17:30 - 21:00Cocktail and Networking


Event Details

Thursday, 19 May 2016

13:30 - 21:00

Sir James Van Der Merwe,
6 Desmond Street,


Please contact: Taryn McEvoy

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