On-Demand Webinar

How Analytics Can Reduce Warranty Cost and Make You a Quality Leader

Learn how analytics helps manufacturers detect issues, find the root causes and act quickly to eliminate them.

About the webinar

Quality issues in the field do more than drain profits. They also damage a company’s reputation.

These extraordinary times pose fresh challenges for supply chains and for customers needing service or repairs.

The ability to automatically detect emerging issues before they affect performance is a game-changer.

In this webinar, industry experts explore how analytics can help manufacturers detect issues, find the root causes and act quickly to reduce or eliminate them.

What you'll learn:

  • How manufacturers can use analytics to lower service and warranty costs, reduce operational risk and improve customer satisfaction.
  • Tips on integrating field performance data with key customer, product, manufacturing and geographic information.
  • How quality improvements positively affect key performance indicators, such as Net Promoter Score and customer satisfaction.

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About the Experts

Angie Edgington
Senior Industry Consultant, SAS

David Froning
Portfolio Manager for IoT Solutions, SAS