Global Director, SAS
Is your customer experience (CX) strategy paying off? To be unsure is one thing. To be sure – and wrong – is quite another.
After all, business leaders need to quantify the value of CX initiatives. Without a compelling and accurate money story to tell them, marketers may lose funding or even their roles.
By combining accurate data with AI-infused analytics, marketers can modernize CX measurement – moving from isolated methods to an all-embracing state that captures performance improvements.
Join this webinar to learn how to translate customer satisfaction and loyalty into an ROI model that’ll win over numbers-driven bosses.
Back to Top