SAS® Tech Report
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If you’re a regular reader of the SAS® Tech Report, you’ve probably noticed the “From SAS Communities” section in each month’s issue. Here I highlight three or four featured articles or discussion threads from our SAS Support Communities. Our communities provide a forum where users can ask and answer questions, learn new techniques and connect with other SAS users from around the world. With more than 130,000 registered members, it’s the perfect place to get unstuck on problems or find help with your code.
In fact, the community has nearly 350,000 topics and replies, so it’s possible your question has already been asked and answered, meaning chances are high that a simple search will provide the answer you need to keep moving.
If you have a unique or very specific question, the community can help. There are thousands of users online at any one time so response times can be almost immediate. The majority of questions are answered within an hour of posting, and within eight hours, more than 90 percent of questions have been solved. And because the community is “staffed” with members from around the world, we’re open 24 hours a day, seven days a week. Take that, 7-Eleven.
It’s not just SAS users who participate in SAS Communities. Many SAS employees read and respond to questions from their areas of expertise every day. (That’s right – that question you asked about a particular software product just might get answered by one of the developers!)
They say it’s better to give than to receive, so while you’re reading posts or asking questions, make it a practice to pay it forward by sharing your knowledge and responding to an unanswered question or two as well.
There are around 40 separate SAS Support Communities (including biggies like SAS Programming, Data Management, Analytics, Administration and others) and approximately 8,000 posts each month, so you can rest assured there’s a community or two for you, regardless of what product you use or job role you fill for your organization.
With so much SAS expertise and knowledge just a click away, I encourage you to visit soon and visit often. It might not taste as good as that 7-Eleven Slurpee, but I promise the SAS Support Communities will more than satisfy your thirst for SAS knowledge.
Enjoy this month’s issue of the SAS Tech Report and thanks for reading.
Editor, SAS Tech Report
Follow me @lalaru102