Ensuring Delivery of Your E-mail from SAS

An increasing number of e-mail clients include spam blockers that can affect delivery and display of some e-mail messages. As a result, some of our e-mail communications might not reach you, or they might be displayed without images.

To ensure that you continue receiving your e-mail or your subscriptions – and that these messages display properly – we recommend adding SAS to your list of safe senders. Here are some instructions to help you do that:

Outlook 2003

1. Right-click in the message and select “Add the Domain to Safe Senders List.”

Outlook 2007

1. From the Inbox, select “Actions”, Select “Junk E-mail”, and Click on “Junk E-mail Options.”
2. Click on the Safe Sender tab. Type or copy and paste the address in to the block area and Click OK.

Outlook 2010

1. Right-click the message you consider safe, and then on the shortcut menu, point to “Junk E-mail.”
2. Click “Add Sender to Safe Senders List.” Add Sender's Domain (@sas.com) to Safe Senders List, or Add Recipient to Safe Recipients List.

Outlook Express

1. Go to “Actions” on your e-mail menu bar. Select “ Junk E-mail” from your pull-down menu. Select “Add Sender’s Domain to Safe Senders List.”
2. Right-click in the message and select “Add the Domain to Safe Senders List.”
3. Go to “Tools” on the menu bar. Select “Options” in the pull-down menu. Under “Preferences,” select “Junk E-mail.” Then click on the “Safe Sender” tab. Click the “Add” button and type “@sas.com” in the text box.

AOL 9.0

You can do either of the following:

1. Add the e-newsletter mail address to your address book.
2. Reply to the newsletter. If you reply to your e-mail, AOL will automatically put the e-newsletter address in your address book.

AOL 8

1. Open the e-mail.
2. Click the “Add Address” icon on the right.
3. The e-mail address is pre-populated in the “Contact Details” pop-up.
4. Verify that the pre-populated information is correct.
5. Click “Save.”

MSN Hotmail

1. Go to the “Options” page.
2. On the left side of the page, click “Mail,” and then click “Junk E-mail Protection.”
3. Click “Add Senders to Safe List.”
4. Type “@sas.com” and then click “Add.”

Yahoo! Mail

1. Check your Yahoo Bulk folder for e-mail that does not belong there.
2. Report messages that you want in your Inbox with the “Not Spam” button.

Earthlink

If you have the e-newsletter e-mail address in your Address Book, Earthlink will not block it.

1. Go to your Address Book, click the “Add” button. You only need to enter the e-mail address under Internet Information.

Gmail

1. Open the e-mail.
2. Click “More Options” in the e-mail header.
3. Click “Add Sender to Contact List.”