SAS IS A LEADER
The Forrester Wave™: Digital Decisioning Platforms, Q4 2020
Highest possible scores in Model Operations and Data Integration criteria as well as in Ability to Execute criterion.
When complex analytics drives decisions, SAS Intelligent Decisioning builds on SAS’ legacy and excels at bringing the full breadth and depth of SAS’ storied analytics into decision logic. Based on the SAS Viya platform, it provides data preparation, data visualization, statistics, machine learning, optimization, econometrics, and many more components that can all be used within decision logic.
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Customer Story
Improving the fan experience with machine learningAEG Sports uses SAS® advanced analytics on Microsoft Azure to remain agile during uncertain times and plan for the ‘new normal’ of spectator sports.
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Customer Story
The right fit in all the right waysLevi Strauss & Co. crafts better customer experiences through big data and analytics.
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Article
Your customers aren’t afraid of new technologies. Are you? New research uncovered some interesting themes for the next decade of customer engagement. Surprisingly, consumers are embracing technology at a faster rate than brands might expect or admit.
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E-Book
Operationalizing AnalyticsExplore how to overcome difficulties related to data and operationalizing analytics. We’ll also look at how one industry – banking – has been able to realize the full benefit of its analytics investment.
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Webinar
Transform CX to stand the test of timeLearn how to evaluate the cost and ROI of an enterprisewide CX transformation – and set up your brand for future success.
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Article
How Walmart makes data work for its customersTips from the world's largest retailer on building an infrastructure that makes data work for its 240 million customers a week.
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White Paper
Redefining Brand Performance for the 21st CenturyUse analytics and technology platforms to become genuinely customer-centric, and make the right connections with customers at the right time, on the right device.
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Customer Story
The right offer every timeMigros individualizes its marketing with SAS Customer Intelligence, sees response rates and revenue increase.
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Article
Operationalizing analytics: 4 ways banks are conquering the infamous ‘last mile’Here are four examples across the banking industry that show how these leading organizations followed a clearly defined path to conquer the infamous 'last mile' of analytics.
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Article
Tread carefully with customer data platformsThe potential benefits of customer data platforms are significant, but CDPs are by no means a silver bullet. Follow these three steps to avoid disillusionment.
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Customer Story
Property experts open analytics to new marketsNVM enhances real estate analytics with SAS Viya open architecture.
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White Paper
TDWI Checklist Report: Seven Steps for Executing a Successful Data Science StrategyThis TDWI Checklist Report describes seven steps to get started on the path to a successful data science strategy. Data science is a hot topic among business and IT leaders. However, excitement about its potential benefits is tempered by the difficulty of finding, hiring and training data science personnel – not to mention defining the term within the context of your organization
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Webinar
Let’s Get Visual: Are You Ready for Next-Gen Demand Planning?Learn how top brands are reinventing demand planning to make intelligent decisions and automation seamless across their data.
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White Paper
Understanding Data Streams in IoTThis paper explains how streaming analytics helps you acquire, understand and use real-time, streaming data to make fact-based, automated decisions – and instantaneously react to new information.
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Customer Story
Predicting energy production with advanced analyticsSPG Dry Cooling uses advanced analytics from SAS to analyze the performance of its air-cooled condensers, enabling power plants to run more efficiently, improve maintenance planning and better forecast energy production.
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E-Book
Transformational decision?Governments can incorporate AI-driven decisioning into existing business processes to take advantage of digital transformation benefits. Through automated processes, deeper insights and the ability to act quickly, governments can innovate service delivery, drive efficiency and help build a better future.
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Webinar
Solving the Analytics Puzzle From BI to AI: Illustrated SolutionsSee clear illustrations of how to combine analytics capabilities to solve any data-driven challenge.
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Analyst Report
SAS Dives Deeper into IoT AnalyticsIDC reviews the the latest release of SAS Analytics for IoT, a simplified offering aimed at helping customers monetize the value of their IoT data.
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Webinar
Taking IoT to the edge with the Analytics of ThingsTaking advantage of the Internet of Things means thinking about your analytics approach in a whole new way. This on-demand webinar explains how.
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E-Book
Improving Customer ExperienceEveryone makes better decisions with easy access to powerful, interactive analytics – no matter the size of the business. This e-book profiles seven organizations that are using self-service data visualization and exploration to make big improvements in the way they work.
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White Paper
Understanding Big Data Quality for Maximum Information UsabilityDiscover why data quality and data governance are so important to large-scale analytics. Learn how to balance governance with usability so you can come up with a strategic plan for managing big data.
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Customer Story
Smart city uses analytics and IoT to predict and manage flood eventsThe Town of Cary, NC teams up with SAS and Microsoft Azure to protect citizens from flooding, safeguard watersheds and support environmentally sound development.
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Webinar
How to Measure Operational Effectiveness and ROI in Today’s Global EnvironmentLearn how to improve business processes and operate with agility in today’s uncertain environment.
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White Paper
Making Sense of Hadoop and its EcosystemAn Investigation into the Evolution and Deployment of Hadoop
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Customer Story
Solving crime in less time with analyticsDelaware State Police use law enforcement solutions from SAS to help identify suspects, crack cases and protect communities.
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Customer Story
Using Hadoop and SAS for network analytics to build a customer-centric telecom serviceOTE Cosmote analyzes vast amounts of data to enhance customer experience, service and loyalty.
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Webinar
Why Do I Have Missing Data and How Do I Fix it?Learn how to handle missing values in your data.
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Webinar
Improving Manufacturing Quality and Asset Performance With Industrial IoTDiscover how new real-time analytics approaches are driving next-generation manufacturing performance.
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White Paper
The General Data Protection Regulation: What It Means and How SAS® Data Management Can HelpFind out how the GDPR could affect your business and how SAS Data Management solutions can help you prepare.
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White Paper
Sales & Marketing Report 2017 - The Digital ExperienceCGT’s Sales & Marketing Report 2017, sponsored by SAS, looks at progress on several key topics, including supply chain, trade promotion, direct-to-consumer marketing, data and analytics, security and the digital enterprise.
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White Paper
In-Memory Analytics: Get Faster, Better Insights from Big DataThis QA with Tapan Patel, Global Product Marketing Manager at SAS, provides a great overview of in-memory analytics.
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Customer Story
North Carolina gets tougher on crimeLaw enforcement and criminal justice officials in North Carolina improved data access with an annual savings of $12 million.
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E-Book
Your data scientist hiring guideThis ebook provides a brief guide for data scientist hiring. It offers 20 interview questions, 3 data scientist profiles and tips on building a data science program. The book provides a call-to-action to the data scientist primer page.
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Webinar
Starting Your Cloud Analytics JourneyTake your analytics skills to new heights with this introduction to cloud analytics. Learn directly from expert Manish Jain of Stratacent.
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Analyst Report
SAS is a Leader in The Forrester Wave™: Multimodal Predictive Analytics & Machine Learning, Q3 2020.Forrester report states that products evaluated are SAS® Visual Data Mining and Machine Learning and SAS® Model Manager.
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Customer Story
Telecom calls on automation to improve market position Vodafone Ukraine reduces customer churn by 30 percent with SAS Customer Intelligence.
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White Paper
Machine Learning Use Cases in Financial CrimesLearn 10 proven ways machine learning can boost the efficiency and effectiveness of fraud and financial crimes teams – from data collection to detection to investigation and reporting.
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Article
Under siege: Improving customer experience in bankingBanks are ranking low in customer satisfaction, but improvement is possible says Digital Banking Report owner and publisher Jim Marous.
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Webinar
Loyalty Programs are Out. Loyalty Brands are In.Learn how brands can turn moments of truth into long-term customer loyalty.
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White Paper
The Connected Vehicle. Big Data, Big OpportunitiesThe opportunities for the automotive industry are enormous as the number of connected vehicles is projected to outpace global population growth for the next 10 years. The data collected from these vehicles, up to 30 terabytes each day, will have wide-reaching implications for drivers and manufacturers alike.
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White Paper
SAS® in the Open EcosystemAnalytics professionals can create, experiment, test and deploy analytics using different methods, languages and skill sets – within one cohesive platform – while IT can easily govern all analytical assets in a centralized manner and scale big data processing power as needed.
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Customer Story
University aces data strategy to retain more studentsBetter student outcomes, million-dollar savings just the beginning for the University of North Texas.
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White Paper
TDWI Checklist Report | Analytics for Everyone: Seven Tips for Promoting Analytics AdoptionChecklist Report on democratizing analytics
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E-Book
White Paper
Your guide to modernizing the marketing organizationBest practices to guide your analytical transformation – and help you reinvent your marketing organization for the digital age.
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Customer Story
Manufacturing smarter, safer vehicles with analyticsKia Motors America relies on advanced analytics and artificial intelligence solutions from SAS to improve its products, services and customer satisfaction.
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Analyst Report
IDC MarketScape: Worldwide General-Purpose Artificial Intelligence Software Platforms 2019 Vendor AssessmentThis IDC MarketScape evaluated general-purpose AI platforms. General-purpose artificial intelligence software platforms provide the functionality to analyze, organize, access, and provide advisory services based on a range of structured and unstructured information.
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Customer Story
World’s largest sports and humanitarian event builds legacy of inclusion with data-driven technologySpecial Olympics World Games Abu Dhabi uses SAS® Analytics and AI solutions to keep athletes safe and fans engaged.
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White Paper
Marketing attribution: Giving credit where credit is dueMarketing attribution helps you analyze the impact and business value of company-generated marketing interactions to help make the best marketing investment decisions. The challenge is to interpret the massive volumes of customer data that continues to expand day by day.
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Article
Load Forecasting: Ensuring supply meets energy demandLoad forecasting helps energy suppliers meet demand for residential and commercial customers. As renewable energy resources increase, the necessity for a technology platform that adapts to load forecasting requirements becomes crucial.
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White Paper
Using Data to Create Outcome-Based Customer ExperiencesA framework for moving from a transactional, static data framework (think traditional customer experience management) to a more fluid, analytically driven approach where the data and analytics are fused into the process rather than being siloed.
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White Paper
Stronger Cybersecurity Starts with Data ManagementCybersecurity professionals are changing their focus from prevention to detection. This paper describes how security analytics and proper data management help organizations quickly identify and investigate abnormal network behavior.
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Article
Three ways to improve real time marketing resultsReal-time marketing enables you to reach customers during purchase deliberations to provide the push a campaign needs be wildly successful.
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Webinar
IoT: From the Enterprise to the Edge and BackJoin IoT experts from Cisco, Futurum Research and SAS as they discuss how to create an edge-to-enterprise IoT strategy in this 30-minute webcast.
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White Paper
The Autonomous Grid: Machine Learning and IoT for UtilitiesMachine learning and the IoT have the power to create an increasingly autonomous grid that can eventually handle billions of endpoints on utility networks. But is the industry truly maximizing the benefits of either technology? Find out in this report.
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Customer Story
Reaching 3.6 million football fans via comprehensive marketing analyticsThe Royal Dutch Football Federation relies on SAS Customer Intelligence 360 to better understand what motivates players and fans, engage audiences with personalized communications, and promote the love of the game.
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Customer Story
Using artificial intelligence to better engage with customersDaiwa Securities uses analytics and machine learning from SAS to better meet customer needs.
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White Paper
The secret to IT success? Enabling choice and control SAS can support an organziation's journey toward becoming a data- and analytics-driven organization. We can help unlock the value by enabling with choices that make sense. Plus, we can show organizations how to get the most out of technology investments.
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White Paper
Journey to the Core of Customer CentricityMany communications service providers (CSPs) have begun their digital transformations, but the big question remains – how can operators improve the overall customer experience and still increase revenue? To accomplish digital transformation and be truly customer focused, CSPs need to understand the customer journey.
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E-Book
White Paper
Your guide to bridging the analytics skills gap This e-book pulls together five customer interviews to explain where analytics skills are needed in different industries (from journalism to insurance to government). The customers explain how to provide training and cultural changes to support analytics careers.
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Article
Key questions to kick off your data analytics projectsThere’s no single blueprint for starting a data analytics project. Technology expert Phil Simon suggests considering these ten questions as a preliminary guide.
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Customer Story
Travel and tourism forecasts become more accurate with analyticsDER Touristik builds web-based planning tool with SAS to better predict future demand and quickly react to changes in the market.
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Webinar
What Are Best Practices for Using SAS® Survey Procedures?Learn how to utilize the power of SAS survey tools to design and analyze big survey data scientifically
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Webinar
Solving the Analytics Puzzle From BI to AILearn how you can put together a picture of analytics that enables you to uncover deeper insights and deliver more value.
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Article
Shut the front door on insurance application fraud!Fraudsters love the ease of plying their trade over digital channels. Smart insurance companies are using data from those channels (device fingerprint, IP address, geolocation, etc.) coupled with analytics and machine learning to detect insurance application fraud perpetrated by agents, customers and fraud rings.
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Customer Story
Dutch commerce site gives eBay a competitive edge in the NetherlandsFind out how understanding customers keeps the Dutch arm of eBay on top.
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E-Book
Your guide to becoming a modern marketerWhat skills do you need to become a modern marketer, and how can you use those skills to transform your marketing organization? This e-book provides a plan of action, starting with your data.
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Analyst Report
SAS is a Leader in The Forrester Wave™: Enterprise Insight Platforms, Q1 2019 Forrester names SAS a Leader in The Forrester Wave™: Enterprise Insight Platforms, Q1 2019
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Webinar
Successful Demand Forecasting During the Uncertainty of COVID-19Learn how Quantworks and SAS helped a national consumer goods client adapt to swift changes in demand and create actionable forecasts in a time of unprecedented flux.
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Webinar
Using SAS With Git: Bring a DevOps Mindset to Your SAS CodeLearn how to add source control, code collaboration and continuous integration and deployment to your SAS processes
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Webinar
SAS Visual Data Mining and Machine Learning: Getting StartedNew users will learn what SAS Visual Data Mining and Machine Learning is, and what it can do.
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E-Book
Why choose a career in analytics?Why are analytics careers so hot? A few years ago, a Harvard Business Review article by Thomas Davenport, “Data Scientist: The Sexiest Job of the 21st Century” brought analytics as a career choice into the mainstream. Then there was a recent McKinsey study that predicts 3 million big data jobs will need to be filled in the US alone. Businesses, governments and nonprofits all use analytics every single day. To make decisions. Make a difference. And do more with less. Read this e-book to see where a career in analytics could take you. Your dream job awaits.
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White Paper
Predictive Analytics in PracticeThis Harvard Business Review Insight Center report features 25 articles focusing on how to use predictive analytics in decision making and planning. Look at emerging best practices in the field, as well as examples of companies that use analytics in particularly innovative ways.
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Customer Story
Municipality puts wireless water meter-reading data to workTown of Cary, North Carolina uses SAS Analytics to analyze data from wireless water meters, assess demand, detect problems and engage customers.
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Webinar
Privacy + Trust: The New Measures of CXWant to achieve a competitive edge? Learn why being customer-centric also means being privacy-obsessed.
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White Paper
Prepare Your Organization to Capitalize on Predictive AnalyticsHigh-performing organizations take advantage of the power of analytics by channeling their efforts in four areas: focus, adopt, adapt and activate. This Harvard Business Review paper describes how to succeed in those areas, and overcome the barriers that get in the way of an ROI in analytics.
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Article
Understanding data in motionLearn how to analyze fast-moving data streams on the fly with event stream processing.
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White Paper
The Next Analytics Age: Machine LearningWhat management and leadership challenges will the next wave of analytic technology bring? This SAS-sponsored Harvard Business Review Insight Center on HBR.org went beyond the buzz to talk about how machine learning will change companies and the way we manage them.
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White Paper
Next-Generation Analytics and PlatformsWhat if you could move from data visualization to big data visualization? From slicing and dicing data to using analytics to predict outcomes? From using more than just structured data for analysis? This TDWI Best Practices Report focuses on how organizations use next-generation analytics to achieve this and more.
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Webinar
How Do You Work With APIs in SAS® Viya®?Learn how to use SAS APIs to build web applications and integrate with open source technologies.
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White Paper
The Artificial Intelligence of Things We’re living in a world that has more connected devices than humans. See how AI amplifies the value and potential of this fast-growing Internet of Things.
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White Paper
Six Keys to Credit Risk Modeling for the Digital AgeModernizing and automating the end-to-end process for origination and servicing – from data management to model development to credit decisions – can reduce credit losses and boost performance. This paper explores how infusing machine learning into this process supports more effective credit decisions for individuals, products or portfolios.
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White Paper
Portrait of a CAOOur latest eBook is an interview and blended profile of a government agency’s first Chief Analytics Officer. While the profiled CAO is fictitious, the ideas, processes and strategies within the book are real and proven. And although the industry focus is government, the eBook offers insights on the challenges and experiences of the CAO in any industry.
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White Paper
The Use of Open Source is Growing. So Why Do Organizations Still Turn to SAS?This conclusions paper summarizes a session at the 2014 Hadoop Summit presented by Brian Garrett, Principal Solutions Architect at SAS Institute Inc. titled, “With the Rise of Open Source, Why Organizations Still Turn to SAS.” In it, he explains why corporate analytics requirements are best served when companies run both SAS enterprise-class analytics solutions and open source solutions together. Garrett explains how these technologies meet different needs and co-exist well. He also highlights recent SAS software enhancements that allow analysts to incorporate R algorithms into analytic processes as part of a comprehensive, enterprise-class SAS analytics platform.
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Webinar
The Do’s and Don’ts of People AnalyticsJoin our experts as they share best practices and practical advice gleaned from helping hundreds of clients succeed with people analytics.
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Article
SAS CIO: Why leaders must cultivate curiosity in 2021With the change we’re all facing this year, CIOs should be counting on curiosity to play a crucial role in how we’re going to meet the challenges that lie ahead. From the moment COVID-19 hit, our IT organization has relied on curiosity – that strong desire to explore, learn, know - to fuel the urgent changes required. And it’s curiosity that will enable us to meet the needs of the future of work post-pandemic.
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Webinar
Intro to Machine LearningAsk the Expert: Learn the definition of machine learning and see examples of specific machine learning techniques in SAS Enterprise Miner and SAS Viya.
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Article
Saving lives during a global pandemic through medical resource optimizationCleveland Clinic is operationalizing analytics to combat COVID-19, creating innovative models that help forecast patient volume, bed capacity, medical equipment availability and more.
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White Paper
Using Big Data to Enable the Omnichannel Retail ExperienceAs trends in consumer buying patterns continue to evolve, retailers need solutions that can derive deep data analytic insights to provide a more sophisticated, centralized view of their customers’ preferences and buying journeys.
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Analyst Report
SAS is a Leader in The Forrester Wave™: Digital Decisioning Platforms, Q4 2020.SAS is named a Leader in this report, with highest scores in Models Operations and Data Integration, as well as strategic ability to execute.
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White Paper
SAS Analytics and Open SourceExplore how organizations balance open source solutions along with commercial software to meet the requirements for statistical analysis, both within their organizations and externally with regulatory bodies.
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White Paper
SAS-Experience2030-FINALToday’s consumers not only expect a lot from brands, they also capitalize on AI, IoT, mixed reality and other immersive and emerging tech. This puts tremendous pressure on marketing organizations to reinvent their operating models so they can act in the moment.
This global report identifies the various relationships between brands and consumers that shape customer engagements today, uncovering where they are aligned and where they are not. It provides insights to help brands bridge those gaps to build a forward-looking customer experience framework to help move their companies into the future.
Third-party paper sponsored by SAS and conducted by Futurum Research.
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White Paper
SAS for Media -
White Paper
Predictive Analytics: Revolutionizing Business Decision MakingThis TDWI e-book explores predictive analytics from several perspectives. First, it offers Q and A on the value, use and requirements of predictive analytics. Then, it explores three safeguards to help you avoid model-building problems.
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White Paper
Watching out for Worst PracticesBased on results from an IDG Research Services study, this paper explores how organizations are leveraging unstructured data – and what they must avoid.
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Customer Story
Zeroing in on property values with machine learningArtificial intelligence improves assessment accuracy and productivity in Wake County.
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E-Book
White Paper
When Bad Data Happens to Good CompaniesThis e-book describes why a data quality program is critical, as well as the steps needed to achieve data quality improvement, including how to assess the impact of business issues on operations and decision making and monitor for future events. Using a "blended case study" of a health care provider as an illustration, the e-book describes how to overcome data challenges that can affect any company across industry.
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Customer Story
Predictive analytics and AI deliver a winning fan experience The Orlando Magic uses mobile app data and machine learning to personalize marketing campaigns and analyze game data.
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Webinar
Introduction to Hierarchical Linear Models Using PROC MIXEDThis presentation provides a conceptual understanding of hierarchical linear models and their appropriate use in the analysis of hierarchical data structures.
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White Paper
Improving disaster response efforts through dataThis article explores the use of data and analytics in areas of social and economic development, including disaster management. The article was created with data from a survey by The Economist Intelligence Unit of data scientists and professionals in the public and private sectors globally.
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Analyst Report
Vendor Rating: SASSAS leads in several markets where it leverages its broad product portfolio, expertise in advanced analytics and partner ecosystem. SAS has been aggressive in driving AI and machine learning innovation in its portfolio. SAS Viya platform is a critical change that is cloud-ready and leverages open-source software.
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Article
Personal data: Getting it right with GDPRTo learn more about the definition of personal data, why it’s in the news and why it’s being tightly regulated by laws like the General Data Protection Regulation (GDPR), we interviewed Jay Exum, Privacy Counsel at SAS.
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Customer Story
Taming the data beastThe largest home shopping outlet in Korea used SAS to improve data quality, speed up deployment, gain business efficiency and improve service.
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White Paper
SAS and the Hadoop EcosystemA vendor profile from The Bloor Group that refers to the full report: Making Sense of Hadoop and its Ecosystem.
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E-Book
Rationalizing Risk in AIOrganizations that wait for AI perfection tomorrow will invariably miss out on its great potential today. Because while risk can’t be avoided entirely, it can be rationalized.
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White Paper
Optimize Your Launch Sequence StrategiesThis white paper explores how the SAS® solution for launch revenue optimization enables global pricing teams to simulate and optimize launch timing and pricing decisions based on the predicted effect on global revenue.
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Webinar
Zeroing in on property values with machine learningJoin us for a webinar focused on how Wake County and SAS built cloud-based machine learning models to accurately forecast the housing market and property values.
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Customer Story
ERGO Insurance Group centralizes CRM with SAS for campaign management.Marketing from a customer perspective using SAS for campaign management.
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Article
What big data has brought to the privacy discussionHow does big data impact your privacy? There are ways to balance privacy and security in an increasingly transparent and dangerous world.
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Webinar
Machine Learning Models in SAS Event Stream Processing Discover how to use machine learning and streaming analytics to uncover insights and make real-time decisions.
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White Paper
SAS® Results Delivers ValueSAS Results combines the expertise of SAS experts with the company's leading analytics platform to give you deeper insights into your data landscape.
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Article
Machine learning, Michael J. Fox and finding a cure for Parkinson’sUsing machine learning, data scientists developed a model that can help doctors accurately predict Parkinson's disease progression and start treatment earlier, when it will have greater impact.
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Webinar
How to Use Popular PROCS in SAS/STAT®Learn how to use Bayesian analysis, high-dimensional variable selection and survival analysis.
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E-Book
What's Next for Life Sciences?The unique challenges of the coronavirus pandemic forced life sciences companies to respond to change more rapidly than ever before. Only the companies that are nimble, innovative and able to act quickly – while maintaining regulatory and scientific standards – will succeed in addressing the immediate needs of the crisis and beyond.
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Webinar
The Interplay of Analytics With Strategy, Art and ExperienceLearn how marketers can pivot right now in the face of today’s unprecedented challenges.
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Article
The transformational power of evidence-based decision making in health policyState health agencies are under pressure to deliver better health outcomes while minimizing costs. Read how data and analytics are being used to confront our biggest health care challenges head on.
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White Paper
The Architecture and Security of SAS® Marketing Operations Management The architecture of the SAS Marketing Operations Management solution and various aspects of its deployment.
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Webinar
Is Dated Data Impacting Your Decisions? Data Preparation Can Help. Minimize the time you spend preparing data so you can spend more time analyzing it.
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White Paper
Operationalizing and Embedding Analytics for ActionOperationalizing and Embedding Analytics
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Customer Story
Providing the best medical care via analyticsCrouse Hospital improves patient outcomes with data-driven approach.
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Article
IoT: The customer experience accelerator you can't afford to ignoreIoT represents a powerful source of data that, when combined with analytics, can yield insights on everything from behavior to emotions to health. And that's why it's key to improving customer experience.
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Article
Inside sports analytics: Ten lessons for business leadersPost "Moneyball" many sports teams take a highly analytical approach to winning, and there are several important lessons that businesses can learn. These 10 tips come from research Thomas H. Davenport conducted on more than 25 professional teams.
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Analyst Report
SAS is a Leader in the 2021 Gartner Magic Quadrant for Multichannel Marketing HubsSAS is a Leader in the 2021 Gartner Magic Quadrant for Multichannel Marketing Hubs.
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Customer Story
Next-day deliveries in hand with analyticsParcel delivery company Relais Colis adapts to online shopping revolution by using SAS Visual Analytics to automate reporting, shorten delivery times.
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Article
What are chatbots?Chatbots are a form of conversational AI designed to simplify human interaction with computers. Learn how chatbots are used in business and how they can be incorporated into analytics applications.
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Article
The 5 new rules of retailWhy did the rules of retail need to be rewritten? Because 2020 happened and shopping patterns changed overnight. There were product shortages, store closures and long lines to get in the few stores that were open. Consumers moved to online shopping in droves and expected a seamless experience in-store and online: Curbside pickup; same-day delivery; contactless delivery; buy online, pick up in store. The list goes on.
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Customer Story
Providing a smooth transition for military veteransThe Institute for Veterans and Military Families at Syracuse University uses data and analytics to serve those who have served their country.
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Webinar
Unlocking Customer Insights and Driving Customer Experience in RetailJoin experts from SAS, Intel and Accenture to find out how retailers are successfully using real-time integrated data analytics to improve customer experience.
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White Paper
Making the Case: The ROI of Demand ManagementThis paper shows how to determine the value of improving the credibility of the demand plan. Several templates are included to help in quantifying and documenting the return on investment.
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Customer Story
Protecting Endangered Species with AI SolutionsCan artificial intelligence protect endangered species from extinction? The answer may lie in their footprints. WildTrack researchers are exploring the possibilities of using AI to augment the process of animal tracking used by indigenous tribes and redefine what conservation efforts look like in the future.
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E-Book
White Paper
Tomorrow's telcoCSPs spend more than 50 percent of their budgets on growing their networks, but few use analytics to guide capacity-planning decisions. Studies and surveys show that churn is a direct result of CSPs not knowing their customers well. How can CSPs learn to do more with less? The answer is advanced analytics.
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White Paper
The 3 R’s of AI Adoption: Refactor, Reinvent, ReimagineLearn how organizations are using AI to refactor, reimage and reinvent business as usual. Understand the relative impacts on business process, analytics and data practices, and DevOps at each level of adoption.
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Webinar
Retail & COVID-19: Charting a Path Forward With AnalyticsHear how customers are navigating retail’s new challenges and charting a new path forward with analytics.
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White Paper
How the first mile of consumer goods can fight climate changeInnovation via digital transformation in agriculture and consumer packaged goods presents a unique opportunity to capture sustainability and move toward scalable, market-driven improvements in the air, soil and water.
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White Paper
Workforce AnalyticsThis paper explores how government HR functions can use advanced analytics, machine learning and AI to develop effective plans to meet hiring, retention and performance goals.
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Webinar
Taking Microsoft Office From Good to GreatLearn how to use SAS to enhance the security, reporting and analytical capabilities of Office while eliminating data size restrictions.
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Customer Story
Predictive analytics empowers bank to act quickly with confidenceOTP Bank Romania can better assess risk, meet profitability targets and enhance customer satisfaction through a streamlined data mining process from SAS.
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Customer Story
Swiss financial institution uses advanced analytics to reimagine marketing and personalize customer experiencesPostFinance turns to SAS to automate and optimize campaigns for improved offers, more effective communications and higher response rates.
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White Paper
Six Ways to Use Subscriber Data to Build a Stronger Business -
Webinar
Machine Learning and SAS Viya Deliver Next-Generation Retail Assortment Optimization When it comes to optimizing localized assortments, innovative approaches using machine learning forecasts, basket analysis and transferable demand are essential.
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Webinar
What’s New in SAS® Studio 5.2?Get an in-depth view of the SAS Studio 5.2 interface and utilities.
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Webinar
Supercharge Your SAS: Moving From Desktops to ServersJoin us for a one-hour webinar and demo to find out how to amp up your SAS® solutions by moving from a desktop to servers for better performance, new features and improved functionality.
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Series
Tracking down answers to your questions about data scientistsDo you need a data scientist? Want to be a data scientist, or improve the skills you already have? Check out our Insights series.
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Webinar
Prime the Pump: An approach for better assessment of risk issues and unstructured data Learn how AI capabilities can help you organize and analyze unstructured data to better assess – and avoid – risks facing your business.
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White Paper
The Real-Time and Predictive Commerce Playbook for CMOsFind out how the shift toward real-time and predictive analytics is empowering retailers, and learn the top 10 actions you should take to become a successful retailer in the age of digital Darwinism.
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Webinar
The SAS Platform: The Power of Choice and Control Learn how the SAS Platform empowers you with choice and control, helping you uncover insights from any data for better, faster decisions.
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Customer Story
Reducing hospital-acquired infections with artificial intelligence Hospitals in the Region of Southern Denmark aim to increase patient safety using analytics and AI solutions from SAS.
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White Paper
The Risks and Rewards of AIExploring the rise of AI, Harvard Business Review has published a collection of articles assessing the opportunities and pitfalls that could evolve, with discussions on the innovative uses of data and analytics, industry adoption, impacts to human work, and the factors of business change.
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Article
Reimagine marketing: Today, tomorrow and in times of disruptionPutting the customer first has never been more important than it is now. One way marketers can prepare for the new reality is to look at each step in the marketing process (the marketing lifecycle) and map martech capabilities into the lifecycle, based on what you are trying to accomplish with each step.
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White Paper
Improve Customer Experience with Actionable Artificial Intelligence While more marketers turn to artificial intelligence technologies, this new territory also raises more questions. This paper offers a detailed look into how AI works, and explores the opportunities and challenges it presents.
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Article
How health care leaders deployed analytics when crisis hitDuring the COVID-19 pandemic, some health care providers were well-positioned to respond to rapid changes in demand. The factor that most distinguished them was that they already had a strong capacity in place for using data to inform decisions. Read about three key takeaways from their experiences.
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Customer Story
Smart data exploration advances K-12 public education programsThe South Carolina Department of Education depends on SAS to analyze data and properly fund and serve its school districts.
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White Paper
Recommendation SystemsIn this paper, Wayne Thompson, PhD, Manager of Data Sciences Technologies at SAS answers common questions about the types of recommendation systems used today, who uses them and why, and the advantages of using them for businesses today. He also delves into how the underlying technology typically works, with a special focus on SAS capabilities and benefits.
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White Paper
SAS Best Practices Report: Data LakesData Lakes
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Customer Story
Staying ahead of retail trendsSouth Korean retailer cut the time it took to produce critical marketing reports from 15 hours to just 40 minutes, allowing it to stay ahead of market trends and competitors.
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Article
Jump-start COVID-19 research with text analytics Applying text analytics and AI to discover trends and commonalities among COVID-19 research documents can lead to new insights about the disease and help answer many unanswered questions.
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E-Book
What’s the new normal in health care?Even before the COVID-19 crisis, health care was changing. But the urgency of the pandemic accelerated change in health care delivery, resource optimization, data-driven thinking and decision making, and much more.
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Webinar
Real-Time Analytics in Retail: Deeper Customer Insights. Better Customer Experience. Learn how to create real-time, contextualized interactions and analyze all data to gain a holistic view of customers.
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White Paper
Statistics and Machine Learning at ScaleDiscover how machine learning can be applied to a variety of applications, and learn about the techniques required to help computers learn from massive amounts of data.
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Webinar
Make Your Models Move OutJoin experts from SAS and Accenture to learn how to augment your own intelligence and improve uptime using scalable data integration and advanced analytics.
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Article
Optimizing well placement to eliminate water poverty How data visualization is helping Water for Good bring fresh water to the Central African Republic.
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White Paper
Seven trends that will transform bankingAdvanced analytics and big data are enabling smarter decisions and more efficient processes, from credit to compliance and risk management.
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White Paper
TDWI Pulse Report | Operationalizing Analytics for Business ValueReport on deploying analytics into production
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Article
ModelOps: How to operationalize the model life cycleModelOps is where analytical models are cycled from the data science team to the IT production team in a regular cadence of deployment and updates. In the race to realizing value from AI models, it’s a winning ingredient that only a few companies are using.
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White Paper
Intelligent Decision Automation for Telecommunications in the Digital AgeLearn how communications providers who adapt and embrace analytics and AI will unlock opportunities by converting current processes to be reliably smart, such as credit risk, fraud and collections.
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White Paper
The Internet of Things: Marketing’s Opportunities and Challenges Learn how marketers can apply event-based marketing and real-time marketing capabilities to capitalize on IoT data in the moment by pinpointing significant customer events, which then trigger real-time customer decisions. The result? Best offers delivered in real time, given the consumer’s current context.
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Webinar
SMB Success With Digital Transformation (DX) InitiativesJoin us to learn from your SMB peers and get useful advice as they share recent DX success.
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Article
Lessons from the trackDoes your organization have an analytics DNA? Here's a baker's dozen of tips for building a healthy, happy data-driven enterprise that can go the distance.
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White Paper
TDWI Best Practices Report | Faster Insights from Faster Dataresearch report on improving speed to insight
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White Paper
Redefine Your Analytics Journey With Interactive Data Exploration and Predictive AnalyticsWhat if your analytics journey were easier? It can be, in five easy steps. Learn how SAS Visual Analytics and SAS Visual Statistics together can provide a fast, fun way to explore data, build models and find the best performer.
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Customer Story
Using artificial intelligence to decode dance patterns of beesAmesto NextBridge and Beefutures use visual analytics and machine learning to help protect and support healthy bee populations.
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White Paper
The Analytics Mandate: Tapping into the energy industry's rich data resourcesEnergy companies are looking for ways to change consumption patterns by better understanding consumers. The answers are in the data. And the solution is developing a sustainable analytics strategy.
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Customer Story
Strengthening communities with analytics in the cloudNonprofit consulting firm CNM uses SAS Visual Analytics on Amazon Web Services to help other nonprofit organizations measure and communicate the impact of their work.
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E-Book
Making Sense of AIThis e-book explores the current boundaries of AI, as well as the many ways that modern AI applications can improve our understanding of the world and enable us to make better, faster decisions.
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White Paper
SAS®: A Comprehensive Approach to Big Data Governance, Data Management and AnalyticsSAS puts you in charge of burgeoning big data governance issues. See how in this paper by Sunil Soares.
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Customer Story
Revolutionizing marketing campaigns with AIAlliant relies on machine learning to create qualified marketing audiences for its clients.
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White Paper
The Machine Learning LandscapeThis paper, for novice and intermediate data scientists, talks about the four widely recognized machine learning styles and their common uses, data and modeling methodologies, and popular algorithms for solving machine learning problems.
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White Paper
Power your digital transformation with guided analyticsMarketers today must deploy a wide range of advanced analytics with total transparency and without needing to be a data scientist to evaluate the results. SAS provides the most complete analytics solutions for marketers.
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White Paper
Text Analytics 2014: User Perspectives on Solutions and ProvidersThis report looks at why and how text analytics has found success in industries such as consumer-facing businesses, public administration and government, life sciences and scientific research. It also shares the findings of a comprehensive market study focused on user experiences with the technology.
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Webinar
What Makes a Successful Vehicle-to-Everything Data Exchange Platform Efficient and Effective?This webinar examines how to best harness advances in technology, sensors, IoT and big data to make connected and autonomous vehicles a reality
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White Paper
Unleashing the Power of Text Analytics for HotelsDiscover how text analytics can improve the way your hotel runs its business – from marketing to operations to revenue management.
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Webinar
SAS Optimization on SAS Viya: Getting StartedIn this presentation, you’ll get coding examples for linear programming, mixed integer linear programming, nonlinear programming and network optimization.
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White Paper
The Analytic EnterpriseMaking sense of enterprise data takes the right people with the right skills - and a solid strategy. This paper outlines what successful organizations do to make data work for them.
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Article
Seven tips for creating a self-service BI governance strategySelf-service BI and IT governance – sometimes the two seem at odds. Can they coexist peacefully? Live happily ever after? TDWI thinks so. They offer seven tips for creating a strategy that works for both.
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White Paper
Leveraging data successfully for developmentThe Economist Intelligence Unit conducted a survey of global data scientists and professionals on their use and interest in data analytics. One of the key themes from the research was the desire to improve development using data – ranging from policymaking to education and health care.
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Customer Story
Improving patient care and reducing costs with visual analyticsGelderse Vallei Hospital brings data analysis directly to medical staff.
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White Paper
The impact of data and analytics on local governmentGlobally, data and analytics usage for local governments is on the rise. From planning to operational impact, municipalities benefit from data-driven decision making and data sharing. And the ultimate winners are its citizens, offering better use of taxpayer funding and improved living conditions.
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Article
Situational awareness guides our responses – routine to crisisMany circumstances call for situational awareness – that is, being mindful of what’s present and happening around you. The COVID-19 pandemic heightened this need, as leaders across industries used analytics and visualization to gain real-time situational awareness and respond with fast, critical decisions.
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Webinar
Q&A: Understanding the Spread of COVID-19 With Analytics and Data ScienceThis webinar features a conversation on contact tracing and population movement for better public health and policy decision making.
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Webinar
Real-Time Decision Manager Join us for this complimentary webinar exploring the challenges that marketers face today building a customer experience (CX) strategy that can adapt in real time to meet customers’ needs.
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White Paper
Revamping Data ManagementRecent IDG survey demonstrates growing need for end-to-end data management strategies as organizations mobilize against year-over-year challenges.
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White Paper
The Analytics Arms Race: May the Best Insights WinIndustry leaders CGT and RIS have joined forces for this annual check on the analytics maturity level in CPG and retail.
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White Paper
The Art and Science of ReinsuranceThis white paper explains how reinsurers can gain a competitive advantage by turning to technology for catastrophe modeling, data analytics and geospatial information systems (GIS) to better understand the data and their risk exposure.
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White Paper
Modernizing Data Integration to Accommodate New Big Data and New Business RequirementsData Integration Modernization
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White Paper
Turbo-Charging Spreadsheets -
Analyst Report
SAS is a Leader in The Forrester Wave™: AI-Based Text Analytics Platforms (People Focused), Q2 2020Forrester names SAS a Leader in The Forrester Wave™: AI-Based Text Analytics Platforms (People Focused), Q2 2020
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E-Book
Resilience: The best way to beat coronavirusTo be truly resilient means proactively seeking ways to ensure operational and financial stability no matter the circumstances. In this e-book, we explore digital transformation’s role in reimagining the world beyond COVID-19; how operational agility builds resilience; the five pillars of organizational resilience and more.
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Customer Story
Modernizing consumer lending in VietnamVietCredit aims to revolutionize the consumer finance market with SAS.
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Article
Three steps for conquering the last mile of analyticsPutting your analytical models into production can be the most difficult part of the analytics journey. It’s no surprise that this last mile of analytics – bringing models into deployment – is the hardest part of digital transformation initiatives for organizations to master, yet it’s the most crucial.
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White Paper
Unleashing the Power of Text Analytics for Travel Discover how text analytics can improve the way your travel organization runs its business – from marketing to operations to revenue management.
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Customer Story
Personalization is key in telecommunications. And analytics the natural solution.Telenor Norway uses SAS Analytics to enhance business decisions and continuously adapt to customers’ needs.
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Webinar
Investigating Adverse Weather Effects on Electric Power DemandJoin experts from SAS and Solution Design Team to investigate the costs and benefits of traditional benchmarking weather normalization processes versus load normalization against the effects of weather.
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Customer Story
Transforming mental health care in California, turning data into insight California's Mental Health Services Oversight and Accountability Commission uses analytics and data management to better serve residents and increase community well-being.
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Article
Preventing domestic violence with wearablesAfter her sister became a victim of domestic violence, Kimberly Calhoun developed a wearable that collects data and reports on the offender's location in real-time, alerting police and protecting victims.
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Customer Story
Identifying potential trouble spotsFlorida DOC turns to SAS Analytics to help improve citizen safety.
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Webinar
Model Deployment and Management: What You Didn’t Learn About Machine Learning in SchoolCreate the most value from machine learning by establishing automated and collaborative model management and governance processes.
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White Paper
Text Analytics: Unlocking the Value of Unstructured Data This research brief from the International Institute for Analytics and SAS outlines the challenges of implementing text analytics solutions and explores what makes this technology unique and exciting.
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Webinar
The promise of data fabrics for analytics and better decisionsDiscover how to make analytically driven decisions and realize the value of data assets.
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White Paper
The Talent DividendToday’s organizations understand the value of competing with analytics. But this understanding has triggered a demand for analytics talent that far exceeds supply. Many companies are struggling to attract and retain the talent needed to build competitive advantage. This research report explores the success factors of data-oriented companies who are cashing in on their talent dividends. Discover the hallmarks of analytical maturity and see how your plan for developing, cultivating and retaining analytical talent stacks up.
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Customer Story
Telstra calls on SAS to keep customers engagedAustralia’s largest telecommunications company relies on SAS Analytics to better understand customers’ needs and develop the products and services they want.
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Webinar
SAS Certified Professional: AI & Machine LearningGet tips on AI technologies, from computer vision to forecasting and optimization.
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White Paper
Leadership and Big Data InnovationA Harvard Business Review Key Learning Summary
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Webinar
How the Brain of an AI/IoT System Processes Industrial IntelligencePeek inside the mind of the machine to learn how artificial intelligence and IoT technologies think.
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Webinar
Make Better Decisions With Analytically Driven MarketingLearn how the analytical scoring of attribution models can help you optimize marketing operations and outcomes.
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White Paper
Structured, Large-Scale Statistical Forecasting Using SAS® Forecast ServerAs forecast accuracy continues to be a key focus area in organizations today. SAS Forecast Server is designed to automatically deliver high-quality statistical forecasts quickly and efficiently. However, in some cases the size and complexity of the business problem requires some tweaking of the settings available in SAS Forecast Server to cater for the specific characteristics of different parts of the data. This paper presents a structured approach to statistical forecasting that is both flexible and uses the full power of SAS® Forecast Server without compromising user friendliness and manageability.
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Webinar
Is Customer-Centric Data Privacy an Oxymoron? Your Customers Don’t Think So.Learn how brands can meet and even exceed their goals in the age of data privacy.
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White Paper
Using Analytics to Improve Customer EngagementThe MIT Sloan Management Review's eighth annual Data & Analytics Global Executive Study and Research Report has released its latest findings regarding organizational use of analytics. Innovators continue to glean analytical insights, noting the use of data from multiple sources including customers, vendors, regulators and, in some cases, competitors.
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White Paper
The 5 Essential Components of a Data StrategySkip the blue-sky thinking with a realistic data strategy to address current and future business needs.
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Webinar
SAS Modeling Best Practices This session provides general guidelines for accessing and determining the best modeling methodology or methodologies for a given business issue.
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White Paper
The Analytics MandateBased on interviews with more than 90 executives, this research paper examines how organizations can step up their analytics game by rethinking their organizational culture. Readers will learn how leading companies have improved their decision making with analytics, as well as actions they can take to develop a stronger analytics-based culture.
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Webinar
The Importance of a Unified Decisioning Platform for Midmarket BanksLearn more about key industry trends and the shifting analytics landscape as midmarket banks seek to compete on digital transformation and customer experience.
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White Paper
What Management Must Know About ForecastingExplore why forecasts are often wrong and learn about ways to improve them.
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E-Book
White Paper
Innovation driven by strategyFrom curing diseases to studying the sun, innovative uses of analytics are changing the world. Download this e-book to see where tomorrow’s technologies are happening today. You’ll find out how analytics technologies are being used for cybersecurity, machine learning, the Internet of Things and more. If you’re looking for inspiration, see where this e-book takes you.
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Webinar
How Top Brands Are Embracing Next-Gen Markdown OptimizationLearn how top retailers are using new technology to make intelligent decisions and automation seamless across their data.
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Customer Story
Workplace solutions retailer creates compelling customer experience via data-driven marketingOffice Depot Europe drives change by putting SAS Customer Intelligence 360 at the center of its digital transformation.
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White Paper
Machine Learning With SAS® Enterprise Miner™Learn how SAS modelers prepared data and applied different machine learning techniques to create and identify the most accurate model for predicting churn using KDD Cup data.
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White Paper
Managing the Analytics Life Cycle for Decisions at ScaleLet the SAS Analytics Life Cycle guide you through the iterative process of going from raw data to predictive modeling to automated decisions, faster. This paper tells you how.
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Analyst Report
The Total Economic Impact Of SAS Customer Intelligence 360Understand the cost savings and business benefits SAS marketing analytics solutions provide this financial services organization.
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Webinar
What Do I Need to Know About SAS® Viya® Data Management?Learn how to jump-start your data and analytics efforts with the interactive development environment and modern data catalog found in SAS Viya.
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E-Book
The Machine Learning Primer This e-book provides a primer on machine learning, deep learning, natural language processing and cognitive computing, as well as 10 best practices and a checklist for machine learning readiness.
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Webinar
Securing Growth for SMBs: How Analytics Makes a DifferenceJoin experts from SAS, Quantworks and the National Center for the Middle Market as they share insights on how SMBs can use analytics to drive business growth in any economy.
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White Paper
Text Analytics for ExecutivesThis paper looks at how organizations in banking, health care and life sciences, manufacturing and government are using SAS text analytics to drive better customer experiences, reduce fraud and improve society.
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White Paper
IoT Analytics in PracticeIoT, Analytics
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White Paper
Minding the Analytics GapThis MIT Sloan Management Review explores the gap between an organization’s capacity to produce analytical results and its ability to apply them effectively to business issues. The research highlights how managers can become more comfortable making decisions based on complex analytical insights that they do not yet fully understand.
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Webinar
How to Use Popular PROCS in SAS/STAT® – the SequelLearn how to use Power and Sample Size Analysis, Categorical Data Analysis, and Quantile Regression.
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White Paper
What Makes a Data Scientist Great?A collection of interviews with top data scientists, who talk about problem solving, creative approaches to data, tenacity and the surprising importance of relationships.
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Webinar
Retail Reality: New Rules for Building Brand Loyalty in Times of CrisisRetail and customer experience leaders share highlights from recent global research, including strategies for creating the critical connections that turn customers into brand boosters in this new environment.
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White Paper
SAS® Grid Computing – What They Didn’t Tell YouJoin Austria’s Erste Group Bank on their journey from a monolithic SAS processing environment to a more flexible infrastructure using SAS Grid Manager software.
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White Paper
Text Analytics in GovernmentHow can federal, state and local government agencies capture, manage, and use the massive volumes of unstructured text data available to them? This paper explores how agencies can invest in technologies such as text analysis to help them unlock insights hidden in their "big data."
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Series
Preparing a new generation for leadership in a big data worldWords of wisdom from university leader Dr. Michael Rappa on the role data scientists play, tips for hiring them and how to make the most of this career path.
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Webinar
SAS® Viya® and the cloud: How SAS is changing the game it inventedJoin this webinar to learn how to make the most of cloud migration with SAS Viya.
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Webinar
Making the Case: The ROI of Demand ManagementLearn how to evaluate and communicate the value of improving the credibility of the demand plan, complete with expert tips on quantifying and documenting ROI.
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Article
Will health care be fundamentally changed post-COVID-19?Many market forces are supporting the transformation to virtual digital health programs -- the COVID-19 pandemic is just the latest compelling event.
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Article
Respond, recover and reimagineDisruptions to our lives happen regularly, though most are not as far-reaching as the COVID-19 pandemic. Whatever their nature, it’s helpful to have a plan for how to exit disruption still on your feet and in the game. Learn about the three-phase approach SAS recommends for mitigating widespread disturbances.
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Webinar
Optimizing Manufacturing Quality and Yield With SAS Analytics Join us to learn how SAS advanced analytics can help manufacturers identify leading causes of unwanted variation and recommend optimal set points to maximize quality.
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White Paper
Shopper Insights to Improve Retail Loyalty ProgramsLeveraging Kellogg’s experiential learning initiative, SAS worked with a group of MBA marketing research students to find out what drives retailer loyalty. The findings offer guidance on how retailers can improve their loyalty programs.
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Customer Story
Prison violence dramatically drops with analytics-based risk assessmentThe Indiana Department of Correction uses real-time data and predictive analytics from SAS to reduce violent attacks on staff by 50%.
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Article
Marketers and privacyCompanies that break new privacy laws get fined heavily, but there may be an even greater cost: A damaged reputation.
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Webinar
Making Open Source Analytics Work for BusinessJoin Teradata and SAS and learn how to unlock the power of open source for your business.
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White Paper
The Current State of Hadoop in the EnterpriseWritten by the International Institute for Analytics, this paper presents a broad view of Hadoop in the marketplace, including how it is being adopted and used by global organizations. It then offers a set of recommendations that organizations can use to succeed with Hadoop.
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Interview
Toyota Financial Services’ CIO is a model for change: part innovator, part gatekeeper CIO Ron Guerrier walks a fine line, gently snuffing out rogue IT activities activities without impinging on the innovation and real-time needs that drove business users to adopt them in the first place.
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White Paper
Institutionalizing Real-World EvidenceSee the seven key components life sciences organizations must have in place to provide structure to the quest for real-world evidence – and four ways to take it to the next level.
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Webinar
What Are the Ways to Diagnose Infeasibility?Diagnose and understand why an optimization problem is infeasible
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Webinar
Real-Time Analytics in Communications: Deeper Customer Insights. Better Customer Experience.Learn how to create real-time, contextualized interactions and analyze all data to gain a holistic view of customers.
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White Paper
The Analytics Mandate: Path to Innovation in the Hospitality, Travel and Transportation IndustryWhile price is certainly a critical factor in the consumer’s buying decision, pricing alone does not guarantee purchase. Other factors such as convenience, past experiences, amenities, social media comments (ratings and reviews), and loyalty and reward points play a part. For continued success, the industry needs to expand analytic usage for a deeper understanding of customers, preferences, brand perception and digital behavior.
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Analyst Report
The Forrester Wave™: Cross-Channel Campaign Management (EMSS Modules), Q2 2021SAS is the only vendor to be a Leader in every Forrester CCCM evaluation since our inaugural report in 2008," says Forrester report.
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Customer Story
Partnership delivers powerful lessons for energy retailerRed Energy uses SAS Results to help launch its battery and solar operation.
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White Paper
Looking Inside SAS® Forecast StudioOrganizations depend on statistical forecasting to provide a solid foundation for many important planning and decision-making processes. SAS Forecast Server, which comprises a graphical user interface (SAS Forecast Studio) and the statistical forecasting engine (SAS Forecast Server Procedures), facilitates and speeds the forecasting process by providing a convenient, user-friendly interface to the large-scale automatic forecasting, model building and time series exploration capabilities available in SAS.
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Webinar
Master agility and automation for lasting CX advantageLearn why brands that succeed in the coming decade will be the ones that rethink their approach to technology and consumers.
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Customer Story
Leaving nothing to chance with SAS® AnalyticsAsia's leading gaming and entertainment resort increased response rate and decreased time spent creating reports from 166.5 hours per month to just 16 hours.
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White Paper
Using a Hybrid Open Source and Commercial Analytics EcosystemAs more companies make the move to advanced analytics such as machine learning, they will need to decide whether to use open source, commercial products, or a combination of the two. An analysis in this TDWI report shows there are benefits to utilizing both.
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Webinar
Real-Time Analytics in Banking: Deeper Customer Insights. Better Customer ExperienceLearn how to create real-time, contextualized interactions and analyze all data to gain a holistic view of customers.
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White Paper
The Analytics Mandate: The Best Products Are Made With InsightsTo be successful, CPG companies must work with their retailer partners to maximize online awareness while minimizing its impact on other channels. As global consumption increases, investments must be managed in emerging markets while maintaining market share in mature markets. For CPG companies, it’s a constant balancing act and more than ever analytics is needed to gain business advantage.
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White Paper
The Evolution of AnalyticsLearn about modern applications for machine learning, including recommendation systems, streaming analytics, deep learning and cognitive computing. And learn from the experiences of two companies that have successfully navigated organizational and technological challenges to adopt machine learning and embark on their own analytics evolution.
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White Paper
How Streaming Data Analytics Enables Real-Time DecisionsLearn how SAS provides extremely high-throughput, low-latency technology to meet whatever streaming analytics your company might want to pursue.
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Customer Story
Knowing the who, informs the whatThe New Zealand Ministry of Health established the Virtual Data Registry to more accurately identify diabetes sufferers and citizens likely to contract diabetes. They'll use the database to inform policy and spending decisions that will ensure better care for those patients.
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Article
Resilience in the face of unpredictabilityUnpredictability can “shatter and reshape” a society. And in these unpredictable times, it is important to remain resilient and be prepared to bounce back. This article explores what it truly means to be resilient, how to build it, and how analytics can help you act when your resilience is tested.
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White Paper
Populating a Data Quality Scorecard with Relevant MetricsExplore ways to qualify data control and measures to support a data governance program, and learn how data management practitioners can define metrics that are relevant to how specific data-quality issues affect their business.
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White Paper
Real-Time Analytics: The Key to Unlocking Customer Insights & Driving the Customer ExperienceThis Harvard Business Review Analytic Services report looks at how businesses are using advanced customer data analytics, along with real-time analytics and real-time marketing, to enhance their customers’ experiences.
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White Paper
ModelOps: Maximizing Value Across the Analytics Life CycleLearn how “ModelOps,” an emerging analytics methodology, can help organizations operationalize the full analytics life cycle at scale.
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E-Book
Innovation: From data to businessReport on findings from a global expert interview study on the topic of analytics driven innovation; Peer insights to help navigate the journey from data to innovation.
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White Paper
The Art of Decisive Merchandising This research report discusses which changes in merchandising offer the most painful obstacles to overcome and which ones open doors to the most promising opportunities.
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Webinar
How Do You Use SAS® to Access Data and APIs From the Web?Learn how to access data and APIs from internet sources, all from within your SAS programs.
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White Paper
Profiling and Analytics under GDPR: Staying on the Right Side of the Regulation with Data GovernanceExplore the GDPR provisions targeting customer analytics and profiling. This paper explores how a comprehensive data governance program can mitigate compliance risks for these provisions, and introduces must-have data management technologies that can help.
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Customer Story
Maximising the reach and impact of an eHealth hubThe daily pressure of working on the frontline of the pandemic has put a strain on many healthcare workers’ mental wellbeing. Black Dog Institute, a medical research institute that seeks to find new and better ways to prevent and treat mental illness, drew on research showing that more than 50% of health care professionals are worried about contracting Covid-19 and 80% are concerned for their loved ones. Black Dog Institute responded by developing The Essential Network (TEN) for health professionals.
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Webinar
Leveraging APIs and DevOps With SASJoin us for a webinar and learn more about integrating data science into applications to improve your organizational effectiveness.
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White Paper
Navigating the digital world without third-party cookiesWith the demise of the third-party cookie, customer data is growing more valuable by the minute. Make moments matter more than ever.
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White Paper
Testing, TestingA/B testing can give marketers more confidence in their marketing because it provides an analytical way to choose the right message for the right customers at the right time using the right channels. This Point of View paper explains what A/B testing is, why it matters and how it works.
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E-Book
Out in the open with analyticsLearn how businesses in multiple industries are combining the benefits of SAS and open source analytics, integrating disparate code and information to deploy models and deliver critical results.
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White Paper
Thirsting for Insight? “Unpolluted” data is core to a successful business – particularly one that relies on analytics to survive. But preparing data for analytics is full of challenges. By some reports, most data scientists spend 50 to 80 percent of their model development time on data preparation tasks. SAS adheres to five data management best practices that help you access, cleanse, transform and shape your raw data for any analytic purpose. With a trusted data quality foundation and analytics-ready data, you can gain deeper insights, embed that knowledge into models, share new discoveries and automate decision-making processes to build a data-driven business.
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Article
How to drill a better hole with analyticsFrom drilling holes to preventing health care fraud, learn about some of the new technologies SAS has patented with IoT and machine learning technologies.
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Customer Story
Pharmacy benefit manager slashes fraud, waste and abuse using artificial intelligencePrime Therapeutics saves its clients $355 million in 18 months with AI-powered SAS Detection and Investigation for Health Care.
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Article
How to work like a disrupterFind out what companies like Netflix, Airbnb, Spotify and Lyft know about analytics that you don't know. Learn how to become technologically and analytically mature just like them.
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White Paper
The Analytics Mandate: Helping Retailers EvolveFind out why 77 percent of retailers who participated in an MIT Sloan survey believe analytics provides a competitive advantage compared with 64 percent of respondents from other industries.
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Article
The Humanity in Artificial IntelligenceCould artificial intelligence be the change agent we need to solve many problems around the globe? Read how AI could accelerate our ability to have a a positive, lasting impact.
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E-Book
The new analytics ecosystemMany organizations are struggling to evolve their current analytics ecosystem, with disparate groups working across multiple technologies and tools. We surveyed more than 1,000 organizations to determine their level of adoption of technology to evolve their analytics ecosystem. In this e-book, you’ll learn the results of our survey and the three approaches to analytics that deserve your attention
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Article
The advanatges of an analytics cultureGen. Colin Powell and SAS experts focus on the topic of culture and how to change an organization’s DNA to meet the challenges of this brave, new analytics world.
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Customer Story
Project Odyssey Uses SAS® Data Mining Software to Investigate European Gun CrimeProject Odyssey, a EU-funded research and development project, uses SAS to build a ballistic crime data sharing system.
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White Paper
Using Next-Generation Advanced Analytics to Harness Big DataDiscover why Heavy Reading recommends using advanced analytics from proven vendors to obtain real-time intelligence from all your big data.
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White Paper
The Democratization of AnalyticsInternational Institute for Analytics summarizes key questions and answers about grass-roots analytics and the business opportunities and challenges that go with this phenomenon.
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White Paper
The Next Analytics Age: Artificial IntelligenceWhat management and leadership challenges will the next wave of analytic technology bring? This SAS-sponsored Harvard Business Review Insight Center on HBR.org went beyond the buzz of what machine learning can do, to talk about how it will change companies and the way we manage them.
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Webinar
SAS Cloud – Supercharge Your SAS Development in MinutesJoin us for this webinar to learn how SAS developers can use SAS Cloud to provide exceptional value to their organizations faster and more easily than ever before.
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Webinar
Model Selection Techniques Into SAS Enterprise Guide and SAS Enterprise MinerThis presentation will answer the what, why and how on model selection. We will take a look at the criteria and techniques used for model selection.
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Webinar
Mastering Decisioning to Stay in the CX GameLearn how to achieve real-time data collection and analysis to proactively meet and exceed customer requirements.
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Analyst Report
SAS is a Leader in The Forrester Wave™: Streaming Analytics, Q2 2021Forrester says, "SAS Event Stream Processing (ESP) stands out in this evaluation as the platform with the most built-in analytics for machine learning and other advanced analytics."
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E-Book
How to Maximize the Impact of your AnalyticsFind out the results of our latest research, which revealed that the use of analytics is continuing to evolve in most organizations and that many organizations are on the path to using analytics strategically.
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Article
What coaching a new driver and developing an analytics culture have in commonEight lessons that apply equally to nurturing an organization's analytics culture and instructing a young driver how to safely navigate the open road.
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Customer Story
Hybrid approach ensures seamless experience for insurance customersInsurance company Topdanmark gains a true omnichannel marketing approach and better workflows with SAS® Customer Intelligence 360.
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Customer Story
Using Customer Intelligence to optimise advertising salesREA Group uses SAS to get a clearer view of its digital advertising.
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Analyst Report
White Paper
Marketing Analytics for Manufacturing: Forging Customer InsightsBusiness Intelligence
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White Paper
Using Hybrid Cloud Capabilities for True Omnichannel MarketingSeamless, agile customer interactions require a marketing system that can collect data about a customer’s interactions and behavior across all touch points, regardless of underlying technology. Learn how SAS Customer Intelligence 360 lets you use both cloud and on-site channels and data to create an omnichannel marketing solution.
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White Paper
The Power of CollaborationThis white paper explains the need for and value of the collaboration and self-service capabilities that SAS Visual Analytics and SAS Office Analytics provide. It provides how-to specifics for incorporating SAS Visual Analytics results with Microsoft Outlook, Excel, PowerPoint, Word and SharePoint with plenty of screen shots, explanations and architecture diagrams for IT.
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White Paper
Utility analytics in 2017: Aligning data and analytics with business strategyTo better understand organizational readiness for analytics and key areas of analytic priority in this diverse business landscape, SAS conducted an industry survey. The survey explored the issues and trends that are shaping how utilities are deploying data and analytics to achieve their business goals.
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Customer Story
Improving loss ratios and profitabilityTriad Analytic Solutions helps insurers benefit from advanced analytics.
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White Paper
Using SAS Marketing Optimization to improve credit-line optimizationLearn how SAS Marketing Optimization enables credit line optimization to balance the needs of managing risk exposure and achieving an acceptable rate of return at the portfolio level, as well as to devise a structured approach and advanced methodology that supports credit line strategy.
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Analyst Report
Worldwide Big Data and Analytics Software Market Shares, 2019: Investment in Data Continues In this compilation of IDC reports, SAS is ranked No.1 in worldwide revenue in Advanced and Predictive Analytics Software, and in the top five for Artificial Intelligence Software Platforms, Analytic Data Integration and Intelligence Software, Services Operations Analytic Applications and Customer Relationship Analytic Applications.
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Customer Story
University uses analytics to ensure student successWestern Kentucky University uses data visualization and advanced analytics to make informed decisions.
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White Paper
The Autonomous Grid in the Age of the Artificial Intelligence of ThingsExplore how AI and IoT work together to deliver everything from improved threat detection to better customer engagement for utilities.
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Webinar
The Modern-Day Boardroom Conversation: The Evolving Nature of TrustLearn why it’s essential to treat data privacy as not only a key aspect of the customer experience – but a competitive differentiator.
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White Paper
Maximizing Moments of Truth: Creating Meaningful Real-Time Customer InteractionsThe digital marketplace presents new challenges for marketers, yet provides the perfect canvas for creating personalized, relevant communications and developing deep relationships with customers based on ongoing interactions.
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Customer Story
IoT data with artificial intelligence reduces downtime, helps truckers keep on truckingVolvo Trucks and Mack Trucks use sensor data and SAS AI solutions to minimize unplanned downtime.
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White Paper
The New Approach to Big, Complex and Always-On DataOrganizations struggling with bigger, more complicated data are finding new ways to turn this information into results. This paper provides a framework to embrace the technological and cultural shifts driving the way we consume and use information.
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Customer Story
Research aims to prevent child maltreatment in AustraliaTelethon Kids Institute is protecting vulnerable children with the help of data and analytics.
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E-Book
Using data to change the worldIt’s clear that data has the power to transform businesses and entire industries, but can it also change the world? When you combine passion and curiosity with analytics – the answer is yes.
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Customer Story
Q&A: Achieving big financial gains - quicklyInsurance companies uses SAS to help business partners generate revenue increases and maintain competitive edge.
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Customer Story
What are the benefits of improving data quality?Česká pojišťovna uses SAS to cleanse, purge and improve data quality.
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Webinar
Real-Time Connected Customer Experiences – Easier Than You ThinkGrowth in today’s hyper competitive marketplace is driving intense focus on digitally transforming the customer experience – and for good reason.
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White Paper
I Spy PII: How to Use SAS® Data Management for Personal Data ProtectionGet a step-by-step look at how to use SAS Data Management software to access, identify, govern, protect and audit personal data across your organization.
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Customer Story
How to arm graduate students with real-world skillsSAS aids Oklahoma State University in educating the business analysts of the future.
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White Paper
How Hadoop Helps Realize Big Data ValueLeveraging a big-picture approach to Hadoop opens up a world of
data-fueled opportunities.
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White Paper
TDWI Checklist Report | Six Best Practices to Ignite the Customer Experience with IoTThe IoT extends digital customer experience to physical customer experience and customer journeys for ultimate brand distinction. This TDWI Checklist Report, sponsored by SAS, outlines six best practices for data professionals and practitioners when using IoT to improve customer experience.
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Webinar
Introduction to Survival Data MiningThis webinar will discuss topics such as building models for time-dependent outcomes derived from customer event histories, accounting for competing risks and incorporating time-dependent covariates.
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Article
How to improve data prep for analytics: TDWI shares best practicesGetting good results from your data means doing a good job of preparing the data for analytics. Find out what TDWI says it takes to get there.
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White Paper
How to Do Deep Learning With SAS® Get an introduction to deep learning techniques and applications, and learn how SAS supports the creation of deep neural network models.
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White Paper
Self-Service Big Data Preparation in the Age of Hadoop: A Conversation with SASLearn how SAS Data Loader for Hadoop enables business users – along with data scientists and IT – to access, profile, transform and cleanse Hadoop data. The best part is, it requires minimal training and no need for coding.
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White Paper
How To Use Analytics to Create Health Care Value: An Executive Primer US health care reform has digitized health care. Analytics holds promise in creating value from the growing stores of health care data but what are the critical executive considerations for applying analytics strategically? This paper presents how to tap into the great potential to use analytics to fish for insight from your growing data lakes.
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White Paper
The Analytics Mandate: Generating profits in difficult economic and regulatory timesLearn how and why banks need to apply more analytics for real-time decision making and multichannel marketing as consumers continue to migrate to digital channels and generate more data.
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Article
Making sense of streaming data in the Internet of ThingsThe Internet of Things has changed our lives forever. Read about how streaming data in IoT works, and why it has caused such a shift in the analytics world.
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Webinar
What Are Current Challenges and Opportunities in Analytics?Learn about the analytics process model.
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Webinar
Predicting Customer Value Using Advanced Analytics Learn how advanced analytics and predictive models give you a clear view of your customer’s lifetime value.
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Webinar
PROC SQL or PROC FedSQL: Which Should a Programmer Use?Learn when and how to use PROC FedSQL and when it offers benefits over PROC SQL.
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White Paper
Three's Company: The Benefits of Forecasting, Optimization and Simulation -
Analyst Report
SAS is a Leader in The Forrester Wave™: Real-Time Interaction Management, Q4 2020Forrester names SAS a Leader in The Forrester Wave™: Real-Time Interaction Management, Q4 2020.
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Analyst Report
SAS is a Leader in The Forrester Wave™: Customer Analytics Technologies, Q3 2020.SAS® Customer Intelligence 360, which helps craft compelling next-best experiences tailored to wherever customers are in their journeys, is named a Leader in The Forrester Wave.
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White Paper
The SAS Data Governance Framework: A Blueprint for SuccessThis white paper explains how to build a comprehensive data governance framework that encompasses all parts of the data management infrastructure.
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Webinar
Managing Customer Identity Data to Create a Better Customer JourneyLearn how to capitalize on emerging digital technologies to make customer experiences more conversational, immersive and transparent
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Interview
How does one of the largest cities in the world use data for social good? From data privacy to data quality, what are the challenges in using data for social good, and how does one large organization in New York City address them? Hear from a research scientist at the Center for Innovation through Data Intelligence about the data they have, the questions they ask of it, and the data they’d like to see in the future.
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E-Book
Make every voice heard with natural language processingNatural language processing: The communication link between human and machine intelligence.
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Webinar
Optimize CX by Embedding AI Into Your MarketingIncrease marketing speed with embedded AI and machine learning
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Article
IoT in health care: Unlocking true, value-based careGiven the potential of IoT – and the challenges of already overburdened health care systems around the world – we can’t afford not to integrate IoT in health care.
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Analyst Report
IDC MarketScape: Worldwide Advanced Machine Learning Platforms 2020 Vendor AssessmentSAS is a Leader in the IDC MarketScape: Worldwide Advanced Machine Learning Platforms 2020 Vendor Assessment.
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Customer Story
Turn unstructured content into business valueCreditreform uses text analytics to turn unstructured content into valuable business insights.
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Webinar
SAS on Google Cloud Platform and Big QueryInnovative retail companies are moving analytics to Google Cloud Platform (GCP) and Big Query. How can you modernize SAS with a GCP cloud migration?
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Webinar
The Robots Are HereJoin us to learn how Deloitte and SAS can help empower public servants and drive mission success with robotic and intelligent automation.
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E-Book
Streaming analytics: Life happens fast. Are your analytics keeping up?Download this free e-book to find out what streaming analytics is, the unique opportunities it can address and five key success factors for planning your streaming analytics program.
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Webinar
Partner with SAS IoT: What’s In It for YouJoin experts from SAS and Advanced Information Management to learn how SAS works with other leading companies to deliver edge-to-enterprise value from your IoT data.
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Article
Internet of things applications across multiple industriesLearn about existing Internet of Things applications in five industries, and get advice on how to develop your own Internet of Things applications.
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White Paper
Machine learning and artificial intelligence in a brave new worldMachine learning in the last few decades has given way to an AI revolution. From self-driving cars to virtual assistants, learn more about the endless possibilities for these developing technologies.
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White Paper
Inside Sports Analytics10 lessons that Thomas H. Davenport, Independent Senior Advisor for Deloitte Analytics, uncovered in research conducted on more than 25 professional teams effectively using analytics to improve performance and decision-making.
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Analyst Report
SAS is a Leader in The Forrester Wave™: AI-Based Text Analytics Platforms (Document Focused), Q2 2020Forrester names SAS a Leader in The Forrester Wave™: AI-Based Text Analytics Platforms (Document Focused), Q2 2020.
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Article
Real-time customer engagement is the future of experience managementReal-time customer engagement delivers contextual recommendations and decisions to your interactive customer channels at every possible touch point.
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