Banking

Rogers Bank - Industrialized Insights: Moving From Craft to Mass Production in a Telco-Owned Bank

Hear how Rogers Bank used a mix of open source technologies to rapidly prove the value of artificial intelligence and machine learning to a “data naïve” stakeholder group. Rogers Bank developed a business case for adopting a robust, industrialized approach to AI/ML using SAS^® Visual Data Mining and Machine Learning. We will review the challenges and benefits of working with open source toolsets, and compare and contrast these to working with SAS Visual Data Mining and Machine Learning. We’ll also discuss the particular challenges posed by the COVID-19 pandemic and how an industrialized approach to AI/ML has enabled greater business agility within a rapidly changing marketplace.

Presenters:

Dean Lancaster, Director of Data Insights, Rogers Bank
Alex Kwiatkowski, Principal Industry Consultant, Global Banking Practice, SAS

Communications

The Power of 5G: How It Will Change the World and the Way We Work

5G will be the sinew that binds people, companies, things and technology together to optimize performance, enhance customer experience and improve lives across industries. Hear how analytics provides nimble, leading-edge capabilities to propel industries to the forefront of the 5G disruption and accelerate realization of this new world order.

Presenters:

Candy Conway, Former Vice President of Integration Services, Global Operations and Services, AT&T
Mike Nordin, Director of Telecommunications, Media and Technology Sales, SAS

Education

University of North Texas - A Storm Is Brewing: Why Higher Education Needs Analytics

A storm is brewing in higher education. On one front, there’s fierce competition between institutions. On the other, there’s a decline in the number of high school graduates. To weather this storm, higher education institutions must turn to analytics to better manage their data and make sound decisions. Hear how UNT uses analytics to fundamentally alter its data culture/trajectory to generate overall enrollment increases of 7%.

Presenter:

Jason Simon, Associate Vice President of Data, Analytics and Institutional Research, University of North Texas

Government

Dataprev - Analytics Leads the Fight Against Social Benefits Fraud

Governments worldwide are challenged on a daily basis when it comes to finding and eliminating fraud in social benefits programs. Hear how Dataprev (a Brazilian federal government company responsible for data management and IT) uses analytics to identify and prevent fraud in COVID-19 emergency aid benefits. Also learn how Dataprev helps the Brazilian government reduce its overall spending by avoiding irregular requests that may be indicative of fraud.

Presenters:

Gustavo Canuto, President, Dataprev
Ricardo Saponara, Head of Fraud and Security Intelligence Solutions for Latin America, SAS

Government

Reimagining the Public Sector: Future-Proofing Government to Improve Resiliency

As the world emerges from the COVID-19 pandemic, government leaders at every level are reimagining the future. Some are applying advanced analytics and IoT technologies to solve their most critical problems and meet current and future needs. After all, tomorrow’s problems cannot be solved using yesterday’s technologies.

The Town of Cary, NC, is implementing a platform-based strategy with a strong technology partner ecosystem, enabling a resilient IT infrastructure. Chief Information Officer Nicole Raimundo Coughlin and Lee Ann Dietz from SAS explore how Cary was able to extend rigid vertical applications and build a platform to serve as a flexible and open foundation for solving common challenges around interoperability, scalability and standardization. The new platform is the foundation of Cary’s new stormwater project, which helps the town understand, manage and predict future flooding events.

Presenters:

Nicole Raimundo Coughlin, Chief Information Officer, Town of Cary
Lee Ann Dietz, Principal Industry Marketing Manager, SAS

Unmasking Election Data With @AnalyticSteve

In a year like no other, we just had an election like no other.

And the 2020 US presidential election has sparked many questions, including:

• Could this spell the end of election polling as we know it?

• Who and where were the voters who defied expectations?

• How is data being used to inform – and misinform – voters?
  

Steve Bennett (@AnalyticSteve) is Director of the Global Government Practice at SAS, the leader in analytics. He will explore the role of data and analytics in voting, and reveal what we’ve learned so far.

Bennett will dive into one of America’s long-standing traditions: polling. He will examine the practice of collecting and analyzing polling data, and investigate data on voter registration, turnout and demographics. He will also look at the importance of data literacy and bias in the election process

Presenter:

Steve Bennett, Director, Global Government Practice, SAS

Health Care

COPD Foundation - Improving People’s Lives in a Digital World: How the COPD Foundation Does It

With over 50,000 members representing more than 150 countries, the US-based nonprofit COPD Foundation helps high-risk patients with chronic lung conditions. Early during the COVID-19 pandemic, the COPD Foundation used text analytics to uncover insights from member surveys and prioritize the needs of the population it serves. This session will cover how the foundation, with help from SAS partner Pinnacle Solutions:

• Adopted analytics and innovated at speed to virtually help patients who were at much higher risk of severe illness from COVID-19.

• Applied analytics to data-driven decisions.

• Implemented analytics in a public cloud environment to improve patients' lives, including those who cannot access or do not use technology such as the internet.

• Is building its future plans, and how AI and ML fit in the picture.

Presenters:

Ruth Tal-Singer, President and Chief Scientific Officer, COPD Foundation
Elizabeth Stack, Director of US Customer Experience, Pinnacle Solutions
Michelle Wells, Senior Marketing Manager, SAS (moderator)

Health Care

Kaiser Permanente - Improve the Patient Experience: Machine Learning, Text Analytics and Robotic Process Automation in a Health Care Payer Environment

Health plan members want insurers to respond quickly and accurately to their concerns. However, responding to customers expeditiously is often a challenge because of the manual processes associated with this important, complex task. Kaiser Permanente found an innovative way to apply natural language processing (NLP), machine learning (ML) and robotic process automation (RPA) to streamline administrative processing steps and improve the patient experience.

Presenter:

Rick Reynolds, Director of Analytics for Applied Intelligence Solutions Team, Kaiser Permanente

Insurance

R+V Insurance - Orchestrate and Reimagine the Future of the Financial Industry With a Customer-Oriented Strategy

For the financial industry, customer-centricity and experience are decisive factors when developing growth opportunities. Hear innovative ways to address customers and show how channel optimization and orchestration can provide marketers with comprehensive, real-time insights. As a result, marketers can make well-founded, next-best-offer decisions to improve customer orientation and satisfaction.

Presenters:

Anja Stolz, CMO and Head of Marketing, R+V Insurance
Wilson Raj, Global Head of CI Product Marketing, SAS

Life Sciences

Dompé Farmaceutici - Reimagine Health Care: Predictive Medicine

It’s an increasing challenge to develop medications that address the most compelling, unmet present (cancer, metabolic, autoimmune and infective) diseases and future (aging) medical needs. It requires a paramount paradigm shift starting with a bold reimagining of the R&D process that results in a new role for health care in our data-driven society.

The current dogma to “divide and conquer” one disease with one drug collides with the intrinsic systemic and deeply interconnected nature of physiological and pathological processes.

The challenge of a new medicine leans on our ability to transform health care data into structured information that can feed enhanced models. Population-level profiling will unlock the development of truly predictive disease models based on quantitative system pharmacology algorithms.

Are new incomers from the information economy able to foster the evolution from actual research and development (trial-and-error method) to a method of model and cure (design on purpose)?

Presenters:

Andrea Beccari, Head of R&D Platforms and Services, Dompé Farmaceutici
Mark Lambrecht, Director of Global Health and Life Sciences Practice, SAS

Manufacturing

Innovating in Operational Technology for Improved Quality and Service at GE Appliances

From self-cleaning ranges to ice and water dispensers, to speed cook ovens and refrigerators that make coffee, GE Appliances has electrified and modernized life for more than 125 years with a legacy of invention. Find out how SAS^® is helping operational technology (OT) personnel build on that legacy to simplify data integration, predict emerging issues, plan warranty reserves, improve quality metrics and more. They have successfully met challenges, including capturing IoT data streams from sensored devices, deploying in the cloud, working with dozens of sites on multiple continents and finding diamonds in “dirty” data from legacy systems.

Presenter:

Jason Overstreet, Lead Data Scientist for Warranty, GE Appliances, a Haier Company

Retail & Consumer Packaged Goods

Hanesbrands Inc. - Reimagining Hanesbrands Inc. in the Wake of COVID-19

The COVID-19 pandemic has affected manufacturers, wholesalers and retailers, with dramatic changes in supply and demand profiles. Take a look at how one wholesale/retail organization, Hanesbrands Inc., is building resilience in its supply chain to adapt and re-tool rapidly to meet the needs of customers and consumers.

Presenters:

Hemant Ramaswami, Director of Global Planning and Supply Chain Analytics, Hanesbrands Inc.
Chad Schumacher, Customer Adviser for Consumer Packaged Goods and Retail, SAS

Small & Medium Businesses

COPD Foundation - Improving People’s Lives in a Digital World: How the COPD Foundation Does It

With over 50,000 members representing more than 150 countries, the US-based nonprofit COPD Foundation helps high-risk patients with chronic lung conditions. Early during the COVID-19 pandemic, the COPD Foundation used text analytics to uncover insights from member surveys and prioritize the needs of the population it serves. This session will cover how the foundation, with help from SAS partner Pinnacle Solutions:

• Adopted analytics and innovated at speed to virtually help patients who were at much higher risk of severe illness from COVID-19.

• Applied analytics to data-driven decisions.

• Implemented analytics in a public cloud environment to improve patients' lives, including those who cannot access or do not use technology such as the internet.

• Is building its future plans, and how AI and ML fit in the picture.

Presenters:

Ruth Tal-Singer, President and Chief Scientific Officer, COPD Foundation
Elizabeth Stack, Director of US Customer Experience, Pinnacle Solutions
Michelle Wells, Senior Marketing Manager, SAS (moderator)

Bonus Session

Unmasking Election Data With @AnalyticSteve

In a year like no other, we just had an election like no other.

And the 2020 US presidential election has sparked many questions, including:

• Could this spell the end of election polling as we know it?

• Who and where were the voters who defied expectations?

• How is data being used to inform – and misinform – voters?
  

Steve Bennett (@AnalyticSteve) is Director of the Global Government Practice at SAS, the leader in analytics. He will explore the role of data and analytics in voting, and reveal what we’ve learned so far.

Bennett will dive into one of America’s long-standing traditions: polling. He will examine the practice of collecting and analyzing polling data, and investigate data on voter registration, turnout and demographics. He will also look at the importance of data literacy and bias in the election process

Presenter:

Steve Bennett, Director, Global Government Practice, SAS

Bonus Session

Reimagining Your Personal Energy: 4 Strategies That Work

Nothing left in the tank? Recharge your personal energy.

It’s more important than ever to take time to focus on things that allow you to work remotely more effectively. So, how do you stay focused, energized and centered while increasing your productivity? The key is to manage your personal energy.

This 45-minute session will reveal how to:

• Set up your workspace for success.
• Reinvigorate yourself by building a routine.
• Have a growth mindset and refresh your perspective.
• Exercise your emotional muscles to enhance your well-being.

By practicing these techniques, you’ll be better equipped to take care of yourself personally and professionally.

Presenter:

Brian Germano, Senior Learning and Development Specialist, SAS