Contact SAS Technical Support
If you are unable to solve a problem or answer a question using our self-help resources, you can open an issue for resolution by SAS Technical Support. Before opening an issue, gather the following information to ensure quick and efficient service:
Note: Report critical problems by phone
- Products and versions
- Operating system
- Site number (See Locating Your SAS Site Number for assistance.)
- Problem details (including errors and logs)
- Troubleshooting steps you have taken
For more tips about contacting SAS Technical Support, read SAS Note 57691.
For general information about SAS support services, read Technical Support Services and Policies.
Communicate with us via the channel of your choice.
(In US and Canada)
(International Calls to US Headquarters)