Employee & Retiree Services
Welcome to the SAS Family Web site, designed for SAS family members and retirees in the US to learn more about the benefits, programs and facilities available to you.
The culture of SAS honors the importance of family, work/life balance and enjoyment of the workplace. SAS is committed to helping employees, their families and retirees achieve balance in their lives by providing problem-solving, coaching, resources and referrals, and educational programs.
Watch children in SAS' onsite preschool recite the "ABCs of SAS."
SAS Health Care Center Patient Portal
Create a FollowMyHealth account today and connect to SAS Health Care Center to view and manage your health information anywhere, anytime.
Within the US, an on-site health care center is provided at worldwide headquarters in Cary, NC. The Health Care Center's mission is to provide comprehensive health care services that promote optimal health.
Health Care Center Information (Cary, NC)
Hours of Operation
Monday – Friday: 8 a.m. – 5 p.m.
How to Reach Us
Phone: 919-531-8809
Confidential fax: 919-654-3800
After-hours emergency answering service (for primary care patients): Call the main HCC number listed above and press "1" to be forwarded to the answering service.
Pharmacy Information
Hours of Operation
Monday – Friday, 8:00 a.m. – 5:30 p.m.
How to Reach Us
Phone: 919-678-8261
Toll Free: 866-827-8975
Fax: 919-678-8159
You may also call the Cary HCC and follow the prompts to be routed to the pharmacy.
Location
The pharmacy is located inside the HCC, near the rear of Building W. There is an external entrance for employees/dependents coming to campus to drop off/pick up a prescription, as well as internal pharmacy access for employees/dependents that need a prescription filled as part of their HCC visit.
Mailing Address
Health Care Center Pharmacy
700 Research Drive, Bldg W, Room 1151
Cary, NC 27513
View the current Recreation & Fitness Center Newsletter (PDF)
Hours of Operation (Cary, NC)
Monday – Thursday: 7 a.m. - 7 p.m. (Natatorium closes at 6 p.m.)
Friday: 7 a.m. to 5 p.m.
Saturday & Sunday: Closed
The RFC closes early on the last working day before a SAS holiday.
Participant Eligibility for Facilities Use
Spouses, domestic partners and eligible immediate family members ages 18 – 25 can utilize the Recreation and Fitness Center (RFC). Prior to participation in the programs and the use of the Recreation and Fitness Center (RFC), a safety waiver or medical clearance is required.
Immediate family members may also schedule appointments for On-Site Services, including the salon (hair, nails and skin) and massage therapy.
To visit the RFC, family members must be registered by a current employee using the Visitor Registration System.
How to Contact Us
RFC: 919-531-7900
Natatorium: 919-531-1968
Schedules
We understand the importance of leading a well-balanced life and meeting family needs and obligations. That's why we offer a full range of benefits to help families and retirees maintain this balance.
Benefit Forms
- Medical Claim Form (PDF)
- Dental Claim Form (PDF)
- Vision Claim Form (PDF)
- Flores Health Care FSA Claim Form (PDF)
- Flores Dependent Care FSA Claim Form (PDF)
- HCC Prescription Drug Mail Service Form (PDF)
- Smoking Cessation Claim Form (PDF)
- Additional Insurance Card Request (PDF)
- SAS Benefit Vendor Contact Information (PDF)
Machine Readable Files
The machine readable file (MRF) requirement under the Transparency in Coverage rules was effective July 1, 2022. This rule requires insurers and self-funded group health plans to publicly post MRFs with detailed information on the costs of covered services and prescription drugs. The rules regarding prescription drug MRFs are delayed until a later date. The current MRFs for the SAS medical benefit programs are linked here:
- BCBS Medical (select ASO Groups, then select "sas institute inc.") - https://www.bluecrossnc.com/about-us/policies-and-best practices/transparency-coverage-mrf
- HMSA Medical (Hawaii employees only) - https://www.hmsa.com/help-center/transparency-in-coverage-machine-readable-files/
Work-Life Benefits
- Accidental Death and Dismemberment coverage
- College scholarship program for children of SAS employees
- Company-paid vacation
- Domestic partner benefits
- Family medical leave and sick days
- Life insurance coverage
- On-site summer camp in Cary for school-age children
- Parental leave and caregiver leave
- Subsidized, on-site child care centers in Cary (eligibility requirements)
- Back-up care (children/adults)
Health Care Benefits
- Comprehensive medical, dental, vision and prescription plans
- Health Care and Dependent Care Flexible Spending Accounts
- On-site health care center at Cary, NC, headquarters
- Short- and long-term disability plans
Retirement Benefits
- Financial, retirement and estate planning seminars offered on-site
- SAS Retirement Plan, which includes 401(k) and rollover contributions
- Contact Fidelity Investments at 1-866-835-5095 or www.401k.com
Voluntary Insurance Benefits
- Group Auto and Homeowners Insurance Program
- Group Term Life Insurance
- Supplemental Income Protection for Long-Term Disability
- Group Pet Insurance
SAS is committed to helping employees, their families and retirees achieve balance in their lives by providing problem-solving, coaching, resources and referrals, and educational programs. The below resources are available to SAS Employees.
Resources
SAS Café
Family members may visit a campus café if they are registered in the Visitor Registration System and accompanied by a current SAS employee.
Check on Cary Headquarters' Operational Status
SAS family members and retirees can call the Cary Operations Status Hotline at 919-531-0008 for information on the operational status of SAS’ corporate headquarters.
Retirees have limited access to the SAS on-site Health Care Center in Cary.
SAS retirees are able to receive certain free services at the HCC:
- Routine immunizations for flu, pneumonia, Tetanus, Hepatitis A & B, and shingles.
- Lab tests ordered by a community health care provider.
These services are available to SAS retirees regardless of how long ago they retired. Retirees’ dependents are not eligible for HCC services.
To schedule an appointment for immunizations and/or lab tests, Cary area retirees should call the HCC at 919-531-8809.
Hours of Operation (Cary, NC)
Monday – Thursday: 8 a.m. – 6 p.m.
Friday: 8 a.m. – 5 p.m.
How to Contact Us
Phone: 919-531-8809
Confidential fax: 919-654-3800
After-hours emergency answering service (for primary care patients): Call 919-831-5051, or call the the main HCC number listed above and press "1" to be forwarded to the answering service.
View the current Recreation & Fitness Center Newsletter (PDF)
Hours of Operation (Cary, NC)
Monday – Thursday: 7 a.m. - 7 p.m. (Natatorium closes at 6 p.m.)
Friday: 7 a.m. to 5 p.m.
Saturday & Sunday: Closed
The RFC closes early on the last working day before a SAS holiday.
Participant Eligibility for Facilities Use
Retirees with a completed safety waiver on file can utilize the RFC. Retirees, as well as their spouses and domestic partners, are eligible to schedule On-Site Services, including the salon (hair, nails and skin) and massage therapy.
An active retiree badge is required to enter campus and all RFC buildings.
How to Contact Us
RFC: 919-531-7900
Natatorium: 919-531-1968
Schedules
Retirement Recognition Program
A full-time or part-time employee is eligible for the Retirement Recognition Program upon reaching their 60th birthday and completing 10 years of service OR completing 25 years of service.
Eligible retirees may receive the following:
- Monetary recognition.
- A retirement ID for Cary and Austin retirees for campus access. For retiree badge replacements or questions, please email BadgeRequests@sas.com.
- Access to the Cary Recreation & Fitness Center, cafés, and Work/Life Center during business hours for the retired employee only.
- Access to on-site services (massage therapy, car detailing, nail salon, etc.)
- Continued use of exclusive SAS family discounts and incentives.
- Invitation to annual SAS Spring Festival.
An employee is not eligible for retirement recognition if they are discharged from employment.
Health Care Benefits and Life Insurance
Health care benefits for the retiring employee and their covered dependents terminate on the employee's retirement date.
- COBRA. The retiring employee and their covered dependents have the option of continuing their health care coverage under COBRA. The retiree and their covered dependents will have 60 days from retirement date or active coverage end date (whichever is later) to enroll. If elected, COBRA coverage can last up to 18 months.
- Life insurance. Some or all of the retiring employee's life insurance may be continued.
Retirees will be sent COBRA paperwork and life insurance information within 14 days of their retirement date.
The Retirement Recognition Program is subject to change, revocation, cancellation or amendment at the discretion of SAS.
Email the SAS Benefits Department or request assistance by phone at 919-531-9090.
401(k) Retirement Plan
Contact Fidelity Investments at 1-866-835-5095 or www.401k.com for any questions about your 401(k) retirement plan.
Enrichment Opportunities
- SAS training and e-learning classes at no cost. (Registration is based on seat availability; some classes are excluded.)
- Retiree Listserv. Contact Work/Life to add your name to the listserv. Email WorkLifeResponse@sas.com
SAS Café
Retirees may visit campus cafés that are open. Retirees that do not have a badge can only visit a café if they are registered and accompanied by a current active SAS employee.
Check on Cary Headquarters' Operational Status
SAS family members and retirees can call the Cary Operations Status Hotline at 919-531-0008 for information on the operational status of SAS’ corporate headquarters.
Our employees are among our greatest assets. SAS' unique, award-winning work environment is designed to nurture and encourage creativity, innovation and quality. We think it’s a challenging, employee-friendly and fun place to work. So do a lot of other people, including FORTUNE magazine, Forbes and the authors of the books, Guts! and Companies that Care. Why do we invest so much in our employees? Because it's the right thing to do, and it makes great business sense.
Have a look below to learn more about some of the hallmarks of our company culture, which were developed using direct feedback from our employees. Some of the benefits outlined below are not available for part-time employees. All benefits are subject to change.
Career
We value the employee-friendly culture that we have created over the years, and we believe we have some of the best employees in the world. In keeping with that belief, we offer the following:
- Excellent Working Environment
- Casual Dress Code
- Training and Development Opportunities
- Career Advancement Opportunities
Work/Life
Having a balanced life means that you spend some time away from work. That’s why we give our employees the time they need to lead a well-balanced life. Whether through our paid time-off plans, or our flexibility in scheduling, we strive to meet the needs of our employees.
- Company Paid Vacation – Three weeks per year to start, and four weeks per year after 10 years of employment
- Paid Sick Days
- Flexible Work Schedules (subject to manager’s approval)
- 11 Paid Holidays
- Jury Duty, Military and Funeral Leaves
Finances
How are you going to meet your future financial goals? That can be an important consideration when deciding where to work. At SAS, it’s not just about the pay; we also want to help you plan for your future.
- Competitive Pay
- Company-Paid Life Insurance
- SAS Retirement Plan, which includes 401(k) and rollover contributions
- Financial, Retirement and Estate Planning seminars offered on-site
Health
We want to help our employees lead healthy and productive lives. For that reason, our benefit offerings are among the finest anywhere.
- Comprehensive Medical, Dental and Vision Plans provided to full-time and part-time employees
- Health Care Flexible Spending Account
- Short- and Long-Term Disability Plans
- On-Site Health Care Centers at Cary, NC and Austin, TX offices, offering a vast array of health care services and programs for employees and their family members covered by a SAS health plan
- On-Site Recreation and Fitness Center at Cary headquarters and Fitness Center reimbursements for regional office employees
- Employee Assistance Program (EAP) for confidential assistance with personal matters
Family Benefits
At SAS, we understand the importance of leading a well-balanced life and meeting family needs and obligations. We offer the following benefits to help you maintain this balance:
- Dependent Care Flexible Spending Accounts
- Domestic Partner Benefits
- Adoption Assistance
- Family Medical Leave
- Family Sick Days
- Paid Paternity Leave
- Flexible Work Schedules (subject to manager’s approval)
- Subsidized, On-Site Child Care Centers in Cary for children of employees with at least one year of service (as space is available) and subsidized child care in regional offices. Eligibility is based on seniority, and there is normally a waiting list for this popular and valuable benefit.
- Competitively priced, on-site Summer Camp in Cary for school-age children
- College Scholarship Program to encourage the education and careers of children of SAS employees
- Work/Life Resources available to assist employees with a variety of family-related issues
Extras
Who doesn’t like a little something extra? Over the years, we have developed relationships with vendors to offer discounts and services that our employees really value, such as:
- Group Rates for auto, home, renter, long-term care and supplemental life insurance with payroll deduction
- Group-Rate Tickets to events
- Dozens of Vendor Discounts for SAS employees
- Many On-Site Vendor Services offered in Cary and regional locations