Contact tracing had been painstakingly slow.


Saving lives and livelihoods.

The goal of contact tracing during a pandemic is to help health officials identify and notify all potential contacts, break the chain of transmission, provide medical evaluations, and alert the public of reemerging outbreaks. Analytics plays a pivotal role in modernizing and speeding this process, as people and businesses take steps to regain some normalcy and reopen society.

Advanced analytics, machine learning and data visualization are on the front line allowing officials to respond faster and with more accuracy.

How exactly does analytics help?

Contact tracing is highly manual and resource consuming. Analytics improves and complements the process. Our analytics can combine link analysis and visualization with text and geospatial analysis, interactive network building, entity generation and contact analysis – allowing investigators to proactively identify those at risk, superspreaders and hot zones.


contact tracers will be hired in New York


developed across Europe met with mixed concerns


contact tracers slated to assist in Belgium 

Timing is everything.

Analytics can more quickly help determine who might be directly linked to a patient – such as family, friends and neighbors – but also employer rosters, passenger manifests and school rosters. And entity resolution can link multiple records, in perhaps multiple databases, to the same person. 

And to speed things up even further, you can integrate data from a variety of external sources into a cloud-ready investigation and incident management solution, automating your investigation by using machine learning to build models that reflect real-world conditions – which is what the SAS solution is engineered to do.

When assessing a patient’s network, health officials can rely on analytics to fill in the gaps about who should be tested, who is most likely to spread the virus, which communities are at greatest risk and if social distancing is working.

Sharing intelligent insights

Advanced analytical modeling tools help health officials and governments answer the critical questions needed to implement smart public health policies. With data visualization abilities, users can perform deeper investigations of contacts and data to uncover hidden patterns and share them across various health agencies.

More about contact tracing and COVID-19 recovery efforts.

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