Engage customers with confidence. Learn how to turn your customer data into better experiences.
- Hear from thought leaders and some of the brightest minds in analytics on how to create relevant, satisfying and valued customer experiences
- Learn about the latest technological trends, real-life case studies and best practices on Customer Intelligence and Data Analytics
- Discover new and innovative ways to use IoT, AI & ML to boost your customer experiences
Event Details
Date: 13 November 2019, Wednesday
Time: 9:00 AM–2:30 PM
Venue: Hyatt Regency Bangkok Sukhumvit, 1, Sukhumvit Soi 13 (BTS Nana), Bangkok, Thailand 10110
Featured Speakers
Warattada Pattarodom
CEO, Amity Consulting
Yuma Hase
Senior Consultant,
APAC Professional
Services & Delivery, SAS
Agenda
| ||
| 9:00 - 9:30 | Registration | |
| 9:30 - 9:45 | Welcome Address | |
| 9:45 - 10:25 | Customer Experience Trends Warattada Pattarodom CEO, Amity Consulting | |
| 10:25 - 10:55 | Coffee Break | |
| 10:55 - 11:35 | Enhancing Customer Analytics & Insights with Digital Marketing Channels Yuma Hase Senior Consultant, SAS | |
| 11:35 - 12:15 | Improving Customer Experience in Banking | |
| 12:15 - 12:30 | Closing Remarks | |
| 12:30 - 14:30 | Lunch & Networking | |
This event is no longer available for registration.