Data and Analytics for Tax Agency Transformation

Tax agencies manage the essential flow of revenue to governments – a core mission that has expanded even as resources remain limited. And they face the same challenges of many major financial services organizations – serving customers, operating efficiently, preventing fraud and adjusting to changing economic and social conditions.

This paper, produced in partnership with the International Institute for Analytics (IIA), explores how modernizing data and analytics can assist tax agencies in meeting their biggest challenges, transforming agency processes and advancing their missions.